We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our  Privacy Policy.
Click here to hide this one-time notice.

Call Centre Manager/SV ・ Jobs in Japan search results

Job Search

keyvisual

Search Results

Use your English / language skills as a bilingual to find work in Japan in 「Call Centre Manager/SV」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Call Centre Manager/SV」.

For those with bilingual skills looking for work in Japan in 「Call Centre Manager/SV」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Call Centre Manager/SV

Language preference :English

Displaying 631-20listings

Job Description

【お仕事内容】

• 新人およびスタッフの採用、指導、トレーニング
• スムーズなスキルの運用と日常業務ワークフローに従って稼働できるように
• パフォーマンス管理
• 実装ライフサイクル全体でクライアントの問題を迅速かつ正確に処理
• チームの勤務表を効率的に管理し、サービスの改善に取り組む
• 品質監査、CSATの詳細な分析、支払い監査など(クライアントの期待に応じる)
• オペレーシ ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

We're seeking a Senior Operations Manager for our international BPO company to oversee call center operations, drive business development, and manage KPIs, costs, and budgeting. This role requires native-level Japanese and fluent English skills, with responsibilities including stakeholder management and strategic planning.


Description

* Oversee and manage various operational aspects of the call center, handling multiple accounts.
* Drive business development initiatives to expand client base and service offerings.
* Develop, monitor, and impr ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

●チーム管理: カスタマーサポートのチームを率い、日々の業務を効果的に管理します。スケジュールの調整、業績の追跡、目標の設定、チームメンバーのサポートなど。

●コーチングと育成: チームメンバーのスキルや能力を向上させるためのコーチングやトレーニングを提供します。

●問題解決: 顧客からの問い合わせやクレームに迅速かつ効果的に対応し、解決策を提供します。また、チームメンバーが直 ...

Job Description

Team Leader- (Native Japanese speaker) for Customer service on Social Media

Responsibilities:

- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
Establish ...

Job Description

★7/31、9/11入社募集中

お客様の旅行に関するサポートをしていただくお仕事です。
ほとんどの方が未経験からのスタート!
【メール、電話、チャットで対応】

-お客様対応
-ホテルや航空会社への連絡
-メールや電話でのカスタマーサポート
-航空券やホテル予約に関する変更や取り消し、問合せ対応(日本語使用)
-ホテルや航空会社への直接連絡での予約確認(英語使用)

★研修トレーナー(~RM15,00 ...

Job Description

コンピュータ関係のハードウェアを扱うプロジェクト

・製品、サービスに関する問い合わせ対応

・プロセス、製品、サポートの改善、アイデアを積極的に開発

・ユーザー対応の品質を対応

・チームミーティングへの参加



■アジアリクルートがあなたの海外就職をサポートします■
弊社はマレーシアで20年以上人材紹介の実績がございます。
単なるお仕事紹介だけでなく、海外での就労や生活が初 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

世界的に有名な家具/マットレスメーカーにてカスタマーサポートのマネージャーとしてチームを引っ張っていただきます。急成長中の会社で優秀なチームをリードしていただく、非常にやりがいのあるポジションです。


職務内容

* 顧客満足度を評価して改善
* CSチームの採用、リード、コーチング
* オペレーション改善
* CS統計を分析し、レポーティング


理想の人材

* カスタマーサポート部門のマ ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。
(メール、チャット対応メイン)

・お客様の問い合わせ対応
・支払いや顧客情報の管理
・関連するデータを収集、分析
・サイト全体の改善
・業務に付随するレポーティング業務 ...

Job Description

We operate a social shopping site with over 10 million members in 176 countries around the world!
You will be in charge of operational tasks such as examination and monitoring of exhibited products.
【in particular】
◆Operations such as screening and monitoring
◆ Escalation of inquiries from exhibitors and internal inquiries
◆ Implementation of policy planning and operation improvement measures using data analysis results ...

Job Description

[Job Description]
You will be stationed as a supervisor at our client, a well-known foreign company located in Toranomon.
As we have many international customers, we are required to provide a high level of hospitality.

〇 Management and training of kitchen staff and service staff
〇 Various improvement proposals and implementation management for work
〇 Employment management of team members, team management
〇 Creation of various reports and records related to each task, etc. ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

◆業務内容◆
《問合せ対応・接客通訳》ポルトガル語×英語×日本語を使用☆
●電話を介しての通訳(代理店の店員と来客者間の通訳)
●サービス情報検索、対応内容の記録入力(専用システム使用)
ミーティングや研修への参加
新人スタッフの育成支援(隣席でのアドバイス・指導等)
*研修期間は9:00~17:00(初日は9:30~)の予定

◆魅力ポイント◆
・ポルトガル語×スペイン語が使える方も歓迎!
・ ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Job Description

旅行に関する問い合わせ担当

-メールや電話でのカスタマーサポート
-ホテル予約に関する変更や取り消し、問合せ対応
-ホテルや航空会社への直接連絡での予約確認やリクエスト

★英語使用頻度は3割程度です。 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

No experience necessary
Operator work at a multilingual contact center.

・Interpreting conversations between Japanese and foreigners

・Interpreting for native staff working at overseas call centers

・Email translation, etc.

Support in Japanese
Mainly interpretation of inquiries to transportation, stores, medical facilities, public institutions, etc. using telephones and video equipment, email translation, etc.
Mainly inbound work such as interpretation and translation, but outbound work (※) may also be performed depending on the situa ...

Job Description

【お仕事内容】
SNSの広告主からの問い合わせ対応(チャット・Eメール・電話)

・適切なツールを使ってお問い合わせに対応する
・データ入力
・エスカレーション対応
・SLA値の保証

※電話対応は2~3割ほどです。 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As the Supervisor, you will be supervising the existing Customer Support Team as well as, respond to customer inquiries on online securities, creating manuals and reports on inquiries trends, checking on the Team's schedule


Description

As the Supervisor, you will be perform individual contributor duties as well as supervise the existing Customer Support Team. You will engage in the following main responsibilities:



* Respond to customer inquiries on the platform services and tools
* Creating manuals and reports on inquiries trends
* C ...

Hot Agent