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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

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Job type : Customer Support Engineer

Language preference :English

Displaying 1051-15listings

Job Description

◎20代~30代活躍中◎
コロナ禍でも安心の、来社不要のオンライン面接実施中!

英語と日本語を使用する、金融機関向けネットワーク監視のお仕事です!

入社後2ヶ月は、しっかりとした研修があるので、必要なスキルは研修で習得可能!
英語力を活かしてお仕事をしたい方や、
ネットワークやセキュリティの知識や実務経験をしっかり身に着けたい方に最適です。

【具体的な仕事内容】
・各種業務サー ...

Job Description

ITスキルが必要とされている、withコロナの時代!
★英語と日本語を活かしながら、ITスキルも高められます★

大手外資系コンサルティング企業内での英語を使用したITヘルプデスクのお仕事です!
問い合わせは社内で働く方々からのみなので、安心してご対応いただけます。

対面、メール、チャット、依頼フォームでサポートしていただくので、電話対応はありません。

お持ちの英語力を活かしてお仕事が ...

Job Description

社内IT部門の運営サポートメンバーとしてご活躍いただきます。

【具体的には】
・本社およびアジアリージョンの社内PC管理業務、ヘルプデスク業務
・コーポレートシステムの事務業務から、パソコン設定、社内インフラの管理といった全社のITシステム運営サポート

対象:日本国内(品川、名古屋)、韓国(ソウル)、台湾(台北)の社内システム
・社内ヘルプデスク対応
・PCキッティング
・関連ドキュ ...

Job Description

開発や営業、カスタマーサポートなどの社内メンバーから社外のパートナーに至るまで、様々な部門からの依頼や相談が舞い込む部署にて、案件同行、エスカレーション対応、技術調査、技術検証、技術文章の作成など幅広い業務をご担当いただきます。
自由な働き方を求める方、テクニカルサポートエンジニアからのスキルアップ転職を考えている方、自社ソフトウェアの SEとしての転職を考えている方を歓迎し ...

Job Description

After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.

We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...

Job Description

【具体的には】
・購入後の弊社製品(全般)のサポート業務
―自社製品に対する技術的なサポートおよびハードウェアの故障判定
・L1, L2 サポートセンターからのエスカレーションケースの処理
―B to C、B to Bの製品でのお問い合わせの中でも複雑なもの、対応方針が必要なもの、新規の不具合と疑わしきものに対する調査を行う
・本社からのサポート情報を元に日本お客様向けにドキュメント作成、情報公開
...

Job Description

同社が提供する医療業界向け自社パッケージ(画像ファイリングシステム、臨床検査システムほか)のシステム稼働後の顧客サポートをお願いします。

【具体的には】
・問い合わせ電話対応
・ハード機器メーカーへの問い合わせ業務
・ハード機器の保守作業
・お客様先の新サーバー導入時のデータ移行
・パッケージの導入・運用支援
・顧客サポート(操作サポート・ソフトウェア障害対応・ハードウェア ...

Job Description

Emerge is hiring a desktop support engineer in Tokyo. The person will suppor with Emerge team members.

Desktop hardware support, OS support, Email support, Internet Support, Basic LAN connectivity, basic application support, Anti-virus.
FMS Engineer, Desktop Support ,Technical Support , with Minimum 2 years’ experience Minimum Graduate ,Diploma Holder Research and identify solutions to software and hardware issues
· Diagnose and troubleshoot technical issues, including account setup and network configuration
· Ask customers targ ...

直接採用 Avaya
  • ★ ★ ★ Senior Level
Job Description

【About Avaya】
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your b ...

人材紹介 (Company is not publicly visible)
  • ★ Entry Level
Recruiter AK JOBSCOPER MANAGEMENT
Location

Asia Japan

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K
(Monthly Salary Range: JPY - Japanese Yen JPY 333.333K - JPY 416.667K *Divided into12 month )

Japanese Level Native Level
Job Description

The company that handles this job

Jobscoper Malaysia

Occupation

IT Help Desk / Customer Service / Customer Support

Industry

IT related outsourcing


Job Description

This is a job to respond to inquiries from Japanese corporate customers who use the services of major foreign-affiliated IT companies. We provide technical and account usage troubleshooting to help our customers solve their problems. (Example: Account login trouble, service usage, etc.)

【Job Description】

--Responding to inquiries from corporate customers (email, ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

One of our Fortune500, Global Insurance Client is looking for an End User Tech Engineer, in the Infra Operations Team.

System Engineer – End User Technology, will be the key engineer responsible for:
- All technical aspects of new systems from inception to deployment to operational handover.
- Areas of focus will be infrastructure systems with a heavy emphasis on end-user technologies such as Windows desktops, mobile devices and other user-facing solutions.
- This position will be on the frontline of all new global technologies introduced to them ...

人材紹介 (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

The world’s biggest Cloud Infrastructure Company is hiring a Data Center Manager.

【About The Role】
As a Data Center Manager, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day.
Your day job will include (but not limited to):
・ Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
・ Maintaining existing co・located and in・house Data Ce ...

Job Description

外資系大手ITサービス企業であるマルチベンダーハードウェアの世界的なサードパーティメンテナンスプロバイダーが、テクニカルサポート (データセンター内機器)を募集しています。
このポジションは、IBM、HP、DELL、富士通、EMC、NetApp、Hitachi、Brocade、Cisco、Juniperなど、世界のほぼすべての主要メーカーのサードパーティメンテナンスサービスを対象としています。

サービステクニカルサポートは、診断、ロ ...

人材紹介 (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Our client is a worldwide third・party maintenance provider for multi・vendor hardware.
They cover third party maintenance services almost all leading manufacturers in the world: IBM, HP, DELL, Fujitsu, EMC,NetApp, Hitachi, Brocade, Cisco, Juniper, as well as many others.
Service Technical Support provides remote technical support on enterprise level server and storage equipment for service calls opened by their customers by providing diagnostics, log analysis, and creating action plans for our field engineers per our internal processes. And attending ...

人材紹介 (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Fantastic opportunity to advance your career at a global firm that prizes bilingual IT talent, they close to 20 years of experience in Japan and offers world class services to a wide client base of Fortune 500 firms.

In this project, you will be working onsite with one of the largest technology company in the world as an expert, ASP.NET Lead/ Senior Engineer.
If you have the motivation to perform well with the skillset listed below you are encouraged to apply!

【Roles and Responsibilities】
・ handling support tickets (L3) raised by Japan users in l ...

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