After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...
Emerge is hiring a desktop support engineer in Tokyo. The person will suppor with Emerge team members.
Desktop hardware support, OS support, Email support, Internet Support, Basic LAN connectivity, basic application support, Anti-virus.
FMS Engineer, Desktop Support ,Technical Support , with Minimum 2 years’ experience Minimum Graduate ,Diploma Holder Research and identify solutions to software and hardware issues
· Diagnose and troubleshoot technical issues, including account setup and network configuration
· Ask customers targ ...
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your b ...
IT Help Desk / Customer Service / Customer Support
IT related outsourcing
This is a job to respond to inquiries from Japanese corporate customers who use the services of major foreign-affiliated IT companies. We provide technical and account usage troubleshooting to help our customers solve their problems. (Example: Account login trouble, service usage, etc.)
--Responding to inquiries from corporate customers (email, ...
One of our Fortune500, Global Insurance Client is looking for an End User Tech Engineer, in the Infra Operations Team.
System Engineer – End User Technology, will be the key engineer responsible for:
- All technical aspects of new systems from inception to deployment to operational handover.
- Areas of focus will be infrastructure systems with a heavy emphasis on end-user technologies such as Windows desktops, mobile devices and other user-facing solutions.
- This position will be on the frontline of all new global technologies introduced to them ...
The world’s biggest Cloud Infrastructure Company is hiring a Data Center Manager.
【About The Role】
As a Data Center Manager, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day.
Your day job will include (but not limited to):
・ Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
・ Maintaining existing co・located and in・house Data Ce ...
Our client is a worldwide third・party maintenance provider for multi・vendor hardware.
They cover third party maintenance services almost all leading manufacturers in the world: IBM, HP, DELL, Fujitsu, EMC,NetApp, Hitachi, Brocade, Cisco, Juniper, as well as many others.
Service Technical Support provides remote technical support on enterprise level server and storage equipment for service calls opened by their customers by providing diagnostics, log analysis, and creating action plans for our field engineers per our internal processes. And attending ...
Fantastic opportunity to advance your career at a global firm that prizes bilingual IT talent, they close to 20 years of experience in Japan and offers world class services to a wide client base of Fortune 500 firms.
In this project, you will be working onsite with one of the largest technology company in the world as an expert, ASP.NET Lead/ Senior Engineer.
If you have the motivation to perform well with the skillset listed below you are encouraged to apply!
【Roles and Responsibilities】
・ handling support tickets (L3) raised by Japan users in l ...