You will be responsible for
1. setting the process and standard of global IDC Customer Service
2. delivery of global IDC customer projects, including cabinets, power, air conditioning, networks, cabling, server status etc.
3. daily management and staffing of IDC Customer Service team
Job task will include the following:
1 Support the sales/pre-sales team for the technical feasibility analysis of the proposal and solution and propose the delivery plans
2 Support the customer internal audit/ external audit (Experience on ISO 27001,) request.
3 Re ...
1 Manage bilateral voice, hubbing, SMS and IPX sales to carriers/operators; develop and grow MNO, OTTs, CPaaS, MNOs, RSPs & Aggregators in Japan; achieve sales target assigned by the company.
2 Manage Sales funnel pipeline and provide Sales Projections to senior management.
3 Track Telecom environment in the region, regulatory changes, market dynamics, industry trends, competitive activities and provide necessary market intelligence to the company.
4 After-sales support including service performance review, contract renewal negotiation, process improv ...
EIRE Systems is looking to hire a Data Center Support Engineer to provide Bilingual (Japanese/English) Network Operations Support Services in the Data Centers of one of our clients, a very large financial industry enterprise corporation.
The Data Centers and systems supported are dedicated to the client's critical investment trading systems infrastructure.
《 Job Description Details 》
The Data Center Operations and Network Support Engineer will work as part of a team to provide the following services to the client:
Responsible for the planning, installation, and operation of communication platforms (on-premises, public cloud services). Promotion and utilization of communication platforms for collaborating with oversea bases and group companies, and promoting work-style reorganization by utilizing device-related technologies.
You will be involved in the planning, installation, operation, and utilization for promotion of any of the following systems (the candidate will be in charge of multiple systems) ...
Ahead Consulting is seeking Network Engineers to work on site with our clients in Tokyo, supporting large-scale enterprise environments with complex connectivity, hardware types, and multiple sites and business units.
The right candidates must be well experienced in a variety of hardware, have experience with large environments, and excellent attention to detail and communication skills.
【Essential Job Functions】
· Experience supporting large scale organizations, preferably Finance or Insurance related
· Advanced knowledge in Routing & Sw ...
One of the biggest network solution providers in the world is looking to hire a Network Engineer. The successful applicant will be responsible for developing customer-oriented network designs and services.
* Take part in network planning and optimisation
* Ensure customer needs and deadlines are met
* Drive high-level performance activities
* Deliver on site technical support
* Attend technical discussions and propose additional features
* Oversee FNI and PDS processes
An international IT company is searching for a Customer Support Representative. The person who enters this role will be responsible for handling carrier escalations and trouble tickets to support clients.
* Answer user questions, including product inquiries and complex technical matters
* Conduct troubleshooting for customer and technical issues
* Collaborate with cross-functional partners to handle issue resolution
* Drive established service levels
* Ensure effective work with cross-functional colleagues
* Find opport ...
In the Fintech area, the use of cloud services by financial institutions has been accelerating in recent years.
We are also promoting the conversion of package applications that have been provided to financial institutions to cloud services.
In this position, you will be able to consistently consult regarding the use of cloud services, including their construction and design.
1. Making full use of cloud service's infrastructure and design for own company and financial institutions.
Cloud services used include AWS, Azure, etc.
● Operation and management of terminals
● Installation, operation and maintenance of computers and smart phones provided to the company
● Installation and operation and maintenance of thin client environment (Windows Visual Desktop, Citrix skills and
knowledge of Windows Visual Desktop is a plus)
● Providing communication tools (Webex, Teams, Skype, etc.) to support telework
● Security measures for computers and smartphones provided to the company
Operation and management of the voice infrastructure
● Build, operat ...
A Solution Architect position is now available at an international telecommunications company. In this role, you will play a key role in developing and implementing effective designs and solutions to enhance the user experience.
* Oversee the creation of solutions
* Conduct user technology analysis to establish business goals
* Provide risk analysis
* Collaborate with the core team
* Deliver proposals and presentations to customers
* Share expertise internally
A Cloud Architect position is now available at an international IT consulting company. The selected candidate will be responsible for driving digital transformation and other architecture-related initiatives for key clients.
* Implement digital transformation
* Conduct cloud and portfolio analysis
* Maintain architecture governance
* Provide input on modernisation to clients
* 20+ years of technical experience in digital architecture
* Experience creating large transactional systems
* Varied archite ...
A global software company is searching for a Wintel Engineer. The candidate who enters this role will be responsible for handling a number of infrastructure and troubleshooting tasks to support the systems.
* Manage infrastructure
* Monitor virtual machines
* Troubleshoot errors and make reports
* Ensure alignment to company guidelines
* Integrate active directory services
* Run server tests on a regular basis
* Prior experience working with RAID technologies
* Troubleshooting skills on Windows de ...