"I would like to work in a foreign-affiliated business even if I have no experience"
"I want to utilize my English skills in Malaysia, which is an English-speaking country"
"I want to work in an international environment"
It is a recommended job for those who are ♪
You will be engaged in the work of responding to inquiries from customers and drivers in Japan who use the food delivery app and in reporting to the head office (English).
Communication with customers and drivers can be done by phone or in-app chat.
After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...
HCL Japan is a worldly known ICT service company.
Its sister company, C3i in Fukuoka, is hiring an experienced Bilingual Depot Engineer to help employees and facilitate with client counterpart as required.
You can leverage your experience and work in a bigger ICT service company that has global and dynamic delivery structure, fully using English and Japanese languages.
The Depot Technician is responsible for identifying and resolving hardware and software issues that could not be resolved over the telephone.Additionally, Th ...
# Call monitoring and qualification
#Creating the call detail report to QA supervisor and client
#Understand the QA policy and guideline to answer questions from operations
#Join the meeting with operations, training and QA members for updates
#Create report and feedback regarding quality and CSAT analysis ...
An international IT service company is looking for a Service Desk Specialist.
We are an international company, serving close to 3,000 customers through 80 countries and supporting IT and IP products and are seeking global support in Japan office.
The purposes of this position is to manage all incoming calls for service from customers from a remote support location and delivering services to international customers. To manage and coordinate the call dispatch to our local partners in additions to our global Support Center to ensure SLA achievement, using ...
Our client is a worldwide third・party maintenance provider for multi・vendor hardware.
They cover third party maintenance services almost all leading manufacturers in the world: IBM, HP, DELL, Fujitsu, EMC,NetApp, Hitachi, Brocade, Cisco, Juniper, as well as many others.
Service Technical Support provides remote technical support on enterprise level server and storage equipment for service calls opened by their customers by providing diagnostics, log analysis, and creating action plans for our field engineers per our internal processes. And attending ...