Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.
For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!
- A position at a fast-growing company with ambitious - - A-level clients.
- A casual, international environment where you’ll work with people from over 40 different nationalities.
- Flexibility; working remotely means being able to work from anywhere in the world.
- No time wasted commuting between home and work.
- Top-notch tools, training, and colleagues.
What will I do?
As a player support agent, your duties will include but not be limited to:
- Handling customer support (e-mail and live chat – no phone calls) by doing thi ...
[Experience not required] We are looking for a few researchers for the pre-employment screening.
As a team member of the "Pre-Employment Screening (PES)," we will solve the issues related to the personnel and recruitment of client companies. As a PES professional, you will be in charge of researching to reporting while communicating with sales and overseas teams.
[Attractiveness of this position]
・ You will have the opportunity to communicate with people from various countries and grow as a global person.
・ In addition to employment/ educatio ...
•Process client inquiries received via website forms and emails on a daily basis. Follow up with these pending inquires on a daily basis to ensure the inquiries get confirmed as well.
•Address all client queries around these quotations, resolve their concerns before and after confirming the order in order to ensure their questions are answered and the service SLA and flow is smooth. These queries can be via email as well as phones (both incoming and outgoing calls.)
•Customer relationship management (CRM).
Analyse c ...
◇ Management policy:
Based on our global strength with NTT Ltd., we are engaged in diversified businesses in the IT infrastructure area such as solutions, operation and maintenance, and products. The domestic market is also expanding.
◇ Competitive advantage:
There is 's Global Gold Partnership.
Acquired the top Cettification among Japanese companies (FY2020).
The percentage of bilingual employees is high! (50% or more of employees)
The acquisition rate within engineers is high (changed from about 10 to 15%). We have solid technical capabilitie ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
【Job Description】
① Customer service team support
(2) Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...
[What You ’ll Do]
As a customer support specialist, you ’ll act as “source of truth” for edge cases when agents look for information and clarification. You ’ll monitor slack and raise issues / questions / feedback to Support agents and team leads as appropriate.
You'll manage Knowledge Base (KB) and workflows from a quality, content, and training perspective. You'll assist the quality team in clarifying processes and synthesizing feedback. You'll be responsible to update and maintain agent knowledge base content on most current product featur ...
[Business description]
You will mainly work in the manual creation and translation (localization) of Customer Support, which responds to inquiries from Consumer (user) / Dasher (delivery staff) / Merchant (restaurant), who are greatly responsible for improving DoorDash service. ...
<< Business content >>
Dasher Experience Specialist recruited this time, Dasher who is a delivery person is in a position to support onboarding activation.
In collaboration with overseas members, Dasher will be given orientation, partner education, data management, project management, etc.
<< Attention point >>
You can use English every day because you interact with foreign countries on a daily basis.
Since there are existing members, you will be involved in the operation construction while discussing with your friends.
You can enjoy the real thr ...
RESPONSIBILITIES
The Product Support Specialist will provide study support to the delivery team after the study is deployed to production. The Product Support Specialist is responsible for the following: Perform production study support as directed. Collaborate with the Director or CE in providing support to the CE Associates and the Delivery team to help drive the most professional end user experience in the clinical trial industry. Play a pivotal role in the interrelationships between the Delivery team and CE.
Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to Data Center operations from the IT department.
【Summary】
・ Handle a request call and/or email for the datacenter services which is related with Event
Management, Incident Management, Problem Management, Request Fulfillment and Access
Management
・ Support clients visiting the datacenter with the secure operation (i.e. Administration, Physical
security check, Escorting to workplace ...
【SCOPE】
Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.
【ACCOUNTABILITIES】
・Gratify and astonish customers with service excellence.
・Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit in ...
* Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email
Description
* Help customers and drivers by phone, e-mail and chat
* Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools
* Complete mandatory training (this schedule will be different from your work schedule upon hiring)
* Actively problem solve and innovate on behalf of customers
* Follow detailed v ...
* Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email
Description
* Help customers and drivers by phone, e-mail and chat
* Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools
* Complete mandatory training (this schedule will be different from your work schedule upon hiring)
* Actively problem solve and innovate on behalf of customers
* Follow detailed v ...
Customer Service Team Manager will organize and direct the customer service team and will be responsible for assessing individual's work and give feedback to maximize performance.
Description
* Assist in the formulation of targets for individuals and teams
* Anticipate escalation and take over calls when needed
* Devise ways to optimize procedures and keep staff motivated
* Measure performance with key metrics
* Ensure adherence to policies
* Drive and Implement new process in improving the customer service
【COMPANY OVERVIEW】
A global skin and hair care brand, offering high-quality natural products
【JOB RESPONSIBILITIES】
• Provide pre/post-sales customer service
• Handle customer inquiries and complaints
• Represent the company and assist customers during their online shopping journey
【REQUIREMENTS】
• 2-3 years of experience working at a call center
• E-commerce experience, a plus
• Good knowledge of CRM applications
• Business level English, preferred
• MS Office proficiency
• Administrative work experience, a plus ...
It is a job of content check or online payment examination.
Please do the work of judging whether the advertisement, video, and image content in Korean are appropriate based on the guidelines provided in English. ...
