Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.
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Job Purpose :
Incumbents are assigned to manage the day-to-day activities of a team of customer services, who serve as the primary point of contact for customers.
Along with the customer services associates, supervisor handles the order activity, analysis and interpretation of questions and problems to ensure that all aspects of the supply process run smoothly and effectively in order to meet customer expectations.
Performs investigative and analytical functions to resolve and correct discrepancies and perform a variety of related duties.
This po ...
【Overview of Position】
TUJ seeks a motivated and outgoing admissions counselor for the domestic Japanese market to support university recruiting and advising prospective students. The admissions counselor will be responsible for all aspects of student recruiting with a focus on international schools and DoDEA schools nationwide, including visiting schools, attending university admission events/college fairs, bringing prospective students and guidance counselors to TUJ campus, arranging information sessions and campus tours, and initiating campaigns ...
Overview of position:
The Career Development Office at TUJ aims to help develop undergraduate students' abilities to find the best career path before they graduate. The office provides career advising, seminars on job-hunting strategies, and guidance on internships, resume writing, and interviewing techniques. Each student is given comprehensive support to assist in their job hunting and career development.
The Career Advisor will support students in connecting to internship opportunities and full-time jobs after graduation. The advisor will be respo ...
•Own the relationship with assigned customers, focusing on increasing product adoption, supporting renewals in collaboration with the sales team, and ensuring overall customer satisfaction.
•Establish and maintain relationships with key stakeholders across the customer organization, driving account strategy and growth.
•Understand customer’s business objectives to anticipate their needs and develop appropriate strategies, including identifying upsell opportunities.
•Conduct regular business reviews ...
[Job Description]
- Overall management of repair department (including team staff)
- Cooperation and support with related departments
- Review of repair work process/information update and strengthening of information management
- Manual creation and update
- Response to customer inquiries
- Repair estimate related work
- Equipment repair and maintenance
- Parts inventory management
- Replacement part loan management
- Repaired item shipping to head office in Austria
- Support for related departments
- Internal and external training
- Databa ...
[Job Description]
Responding to emails from customers (users) regarding repairs etc., document preparation, filing, equipment management, data entry, baggage and shipment management
and communicating with other departments within the company.
Use multiple systems to check data on shipments.
...
Customer Support and Operations Associate – Pie Systems Japan
Pie Systems is seeking a highly motivated and customer-focused Customer Support and Operations Associate to join our Japan team. In this role, you will be a key member of the Customer Support & Operations team—the frontline of Pie Systems—responsible for delivering top-tier support to both merchants and travelers using our PIE VAT solution.
At Pie Systems, we believe that delivering exceptional service is fundamental to our success. As the first point of contact for our customers, ...
Global work environment, no experience necessary! Use your English skills!
Job Description:
As a content annotator, you will identify and evaluate various types of content, including audio, video, text, and photos, according to established policies and guidelines. You will review and evaluate content generated by users or AI, ensure that it complies with the guidelines, and provide a written explanation for your evaluation.
・Evaluate and score various content such as audio, video, text, and photos
・Evaluate the accuracy, factuality, relevance ...
[Job summary]
We’re looking for a highly talented Onboarding Specialist within the GTM organization, based in our Tokyo office. The ideal candidate is an energetic, motivated self-starter who can learn quickly in a fast-paced environment. You will support our customers’ onboarding journey and growth. You will be
responsible for identifying key revenue opportunities and providing optimal customer experience. You will also play an active role in developing various customer segments by identifying emerging business and value propositions that address ...
【The Opportunity】
We are looking for a Customer Support Specialist to join our team, based in our Akihabara studio. You will respond to inquiries from customers in Korean and Japanese about the Steam Deck portable gaming PC, games, and upcoming manga-related projects. You will be responsible for assisting customers with questions about purchasing, payment, delivery, returns, exchanges, and other issues so that they can purchase and use our products with peace of mind. You must also have the ability to respond to irregular consultations and questions ...
(Job Details)
・Interpreter operator work
-Videophone, telephone interpretation
-Interpretation requests come in from retailers, commercial facilities, leisure facilities, accommodation facilities, medical institutions, local governments, etc. via videophone or regular phone, and you will use your own language skills to interpret for Japanese and foreigners ...
(Job Details)
・Interpreter operator work
-Videophone, telephone interpretation
-Interpretation requests come in from retailers, commercial facilities, leisure facilities, accommodation facilities, medical institutions, local governments, etc. via videophone or regular phone, and you will use your own language skills to interpret for Japanese and foreigners ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
[Job Description]
① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facilitat ...
