For over 25 years, Kalibrate have been staying ahead of the curve in the fast-moving world of fuel and convenience retail.
It’s an exciting time to join us as we have ambitious plans to grow over the next 5 years!
The Senior Client Services (Retail Consultant) will be responsible for client satisfaction and direct Kalibrate activities in order to ensure clients continue to experience high value-added from their use of Kalibrate solutions. This includes liaison with the other Kalibrate offices for resolving support issues.
Your primary responsibility is to provide support to Customer Success Manager (CSM), your tasks
will include, but will not limited to:CSM Operations Support
● Collaborate with CSMs to ensure effective implementation of the EcoVadis solution to their portfolio of
● Full ownership of processing supplier lists of assessment and other operational tasks to supplier data
● Data analysis and presentation preparation
● Front-facing on key strategic accounts managing operational elements (i.e. attending weekly calls)
● Liaise with other ...
My client is looking for a highly ambitious, analytical and computer-savy member to join their growing team to help filter through provocative and inappropriate content. This role will include communication with various offices throughout Asia and North America.
* Judge user search needs through query and tools, sort out classification of requirements
* Comb the types of search bad cases and rate the quality of the results
* Responsible for monitoring international short video content quality to ensure community
My client is the world's largest Contact Center service provider. With the start of business in the growing Japanese market, my client is looking for Technical Support and Customer Support agents to work from home.
* Responding to serious problems or concerns related to the product
* data management of customer information
* Marketing related duties: promotion or products
* Participation in team activities via webchat, team building training
* High communication skillset
* Excellent troubleshooting
* High cus ...
The company's commercial support group is responsible not only for inquiries from consumers but also for stores (direct management, franchise, all outlets). This time, you will be mainly in charge of the following tasks as a member of the team.
[Main business contents]
・Telephone support, visitor support, online support (email, chat, etc.)
・Response to complaints and inquiries from business partners and consumers
・Inquiry/report creation regarding defective products
・Aggregation of sales data
・Create reports related to other stores, etc ...