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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 1051-20listings

Job Description

We offer:

- A position at a fast-growing company with ambitious - - A-level clients.
- A casual, international environment where you’ll work with people from over 40 different nationalities.
- Flexibility; working remotely means being able to work from anywhere in the world.
- No time wasted commuting between home and work.
- Top-notch tools, training, and colleagues.
What will I do?

As a player support agent, your duties will include but not be limited to:

- Handling customer support (e-mail and live chat – no phone calls) by doing thi ...

Job Description

[Experience not required] We are looking for a few researchers for the pre-employment screening.

As a team member of the "Pre-Employment Screening (PES)," we will solve the issues related to the personnel and recruitment of client companies. As a PES professional, you will be in charge of researching to reporting while communicating with sales and overseas teams.

[Attractiveness of this position]
・ You will have the opportunity to communicate with people from various countries and grow as a global person.
・ In addition to employment/ educatio ...

Job Description

【Key Responsibility】

•Process client inquiries received via website forms and emails on a daily basis. Follow up with these pending inquires on a daily basis to ensure the inquiries get confirmed as well.
•Address all client queries around these quotations, resolve their concerns before and after confirming the order in order to ensure their questions are answered and the service SLA and flow is smooth. These queries can be via email as well as phones (both incoming and outgoing calls.)
•Customer relationship management (CRM).
Analyse c ...

Job Description

◇ Management policy:
Based on our global strength with NTT Ltd., we are engaged in diversified businesses in the IT infrastructure area such as solutions, operation and maintenance, and products. The domestic market is also expanding.
◇ Competitive advantage:
There is 's Global Gold Partnership.
Acquired the top Cettification among Japanese companies (FY2020).
The percentage of bilingual employees is high! (50% or more of employees)
The acquisition rate within engineers is high (changed from about 10 to 15%). We have solid technical capabilitie ...

  • ★ ★ Staff Level
Job Description

製品やサイボウズの価値観に共感したお客様=ファンをつくり、製品を使いつづけることでお客様のビジネスを成功に導くことが同社カスタマーサービスのミッションです。
製品の魅力だけでなく、お客様とのさまざまな接点をつくり、お客様と共に価値協創(Co-Creation)する活動は、サイボウズの製品を使い続けるお客様にとって特別な価値となります。
従来のカスタマーサービスの域から大きく広がって、ク ...

Job Description

【具体的には】
・購入後の弊社製品(全般)のサポート業務
―自社製品に対する技術的なサポートおよびハードウェアの故障判定
・L1, L2 サポートセンターからのエスカレーションケースの処理
―B to C、B to Bの製品でのお問い合わせの中でも複雑なもの、対応方針が必要なもの、新規の不具合と疑わしきものに対する調査を行う
・本社からのサポート情報を元に日本お客様向けにドキュメント作成、情報公開
...

Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
(2) Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

Job Description

[What You ’ll Do]
As a customer support specialist, you ’ll act as “source of truth” for edge cases when agents look for information and clarification. You ’ll monitor slack and raise issues / questions / feedback to Support agents and team leads as appropriate.
You'll manage Knowledge Base (KB) and workflows from a quality, content, and training perspective. You'll assist the quality team in clarifying processes and synthesizing feedback. You'll be responsible to update and maintain agent knowledge base content on most current product featur ...

  • ★ ★ ★ Senior Level
Job Description

[Business description]
You will mainly work in the manual creation and translation (localization) of Customer Support, which responds to inquiries from Consumer (user) / Dasher (delivery staff) / Merchant (restaurant), who are greatly responsible for improving DoorDash service. ...

Job Description

<< Business content >>
Dasher Experience Specialist recruited this time, Dasher who is a delivery person is in a position to support onboarding activation.
In collaboration with overseas members, Dasher will be given orientation, partner education, data management, project management, etc.

<< Attention point >>
You can use English every day because you interact with foreign countries on a daily basis.
Since there are existing members, you will be involved in the operation construction while discussing with your friends.
You can enjoy the real thr ...

直接採用 4G Clinical G.K.
  • ★ ★ Staff Level
Job Description

RESPONSIBILITIES
The Product Support Specialist will provide study support to the delivery team after the study is deployed to production. The Product Support Specialist is responsible for the following: Perform production study support as directed. Collaborate with the Director or CE in providing support to the CE Associates and the Delivery team to help drive the most professional end user experience in the clinical trial industry. Play a pivotal role in the interrelationships between the Delivery team and CE.

Work with Support Associate to prov ...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to Data Center operations from the IT department.

【Summary】
・ Handle a request call and/or email for the datacenter services which is related with Event
Management, Incident Management, Problem Management, Request Fulfillment and Access
Management
・ Support clients visiting the datacenter with the secure operation (i.e. Administration, Physical
security check, Escorting to workplace ...

直接採用 Mouser Japan G.K.
  • ★ ★ Staff Level
Job Description

【SCOPE】
Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.

【ACCOUNTABILITIES】
・Gratify and astonish customers with service excellence.

・Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit in ...

人材紹介 (Company is not publicly visible)
  • ★ Entry Level
Job Description

* Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email


Description

* Help customers and drivers by phone, e-mail and chat
* Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools
* Complete mandatory training (this schedule will be different from your work schedule upon hiring)
* Actively problem solve and innovate on behalf of customers
* Follow detailed v ...

人材紹介 (Company is not publicly visible)
  • ★ Entry Level
Job Description

* Will be responsible in answering customers' inquiries/needs through inbound/outbound calls/chat support and email


Description

* Help customers and drivers by phone, e-mail and chat
* Support customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools
* Complete mandatory training (this schedule will be different from your work schedule upon hiring)
* Actively problem solve and innovate on behalf of customers
* Follow detailed v ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Customer Service Team Manager will organize and direct the customer service team and will be responsible for assessing individual's work and give feedback to maximize performance.


Description

* Assist in the formulation of targets for individuals and teams
* Anticipate escalation and take over calls when needed
* Devise ways to optimize procedures and keep staff motivated
* Measure performance with key metrics
* Ensure adherence to policies
* Drive and Implement new process in improving the customer service


Profile

* Proven expe ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

【COMPANY OVERVIEW】
A global skin and hair care brand, offering high-quality natural products
【JOB RESPONSIBILITIES】
• Provide pre/post-sales customer service
• Handle customer inquiries and complaints
• Represent the company and assist customers during their online shopping journey
【REQUIREMENTS】
• 2-3 years of experience working at a call center
• E-commerce experience, a plus
• Good knowledge of CRM applications
• Business level English, preferred
• MS Office proficiency
• Administrative work experience, a plus ...

Job Description

★14年連続、日本人が移住したい国No.1
★コロナ禍でも海外就職ができる
★ビジネス英語を活かせる
★グローバルな職場で、オープンな雰囲気、働きやすい環境
★年間休日120日以上!休日もしっかり取れてワークライフバランス◎
★新卒や第二新卒でも海外でキャリアをスタートできる

マレーシア、クアラルンプールで海外勤務にチャレンジしてみませんか?
ビジネス英語のスキルを活かしたい方、外資系 ...

Job Description

【業務內容】
・透過電話、電子郵件,依照台灣顧客需求提供最適合的使用建議
・肌膚保養諮詢、商品訂購、解決顧客疑問。

【團隊構成】
我們以 6 到 7 人的團隊工作,遇到問題時,我們會與團隊成員協商解決問題。
新員工很多東西要學習,前輩員工會提供協助。 ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

It is a job of content check or online payment examination.
Please do the work of judging whether the advertisement, video, and image content in Korean are appropriate based on the guidelines provided in English. ...

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