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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 1481-15listings

Job Description

Mintel Japanは1972年に創立されたロンドンに本社を構える市場調査会社「Mintel Group」の日本法人です。
わたくし共は世界の新商品をリアルタイムで検索できるデータベースや市場調査レポートを始めとする、汎用の情報サービスを世界中の有力企業に提供しております。
また、新商品開発や競合他社の動向に関わる調査案件も請け負い、お客様のニーズに応じて将来を見据えた本当に役立つインサイトをご提供してお ...

Job Description

No global movement springs from individuals. It takes an entire team united behind something big. On the Community Support: Personal Safety team at Airbnb, we’re proud to be at the forefront of the sharing economy. We recognize that we are the leaders of a new, worldwide phenomenon, and it’s why we’ve worked so hard to build the trust at its foundation.

With 100 million lifetime guests, and 2 million listings in over 190 countries, trust is what makes it work. Together, we work hard, we laugh a lot, and we are passionate about working to creat ...

Job Description

サーブコープは五つ星レベルのサービスを提供する会社として、チームサービスの充実を大切にしています。

都内多数の拠点を回り、チームとクライアントのサポートをしていただきます。
レセプショニスト、秘書、アシスタントとマルチタスクができる方を募集いたします。
将来は専属秘書やトレーニングなど様々なキャリアパスがあります。

具体的な業務は:
•電話及び来客対応
•資料作成等の秘書 ...

Job Description

笑顔とホスピタリティ、そして、将来のキャリアを望むバイリンガルの方を募集中です。

サーブコープのレセプショニストは会社の顔として、第一印象を作る大事なポジションです。その後マネージャーとして活躍する方が多数いるのも見逃せません。

特典:
•国際的なオフィス環境 - 英語力を活用して頂けます。
•ホスピタリティー - 笑顔と明るさが大切です。
•魅力的な給与とボーナス制度
•徹底 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

1) Understand the scope and objectives of the service team ensuring successful achievement of targeted performance goals.
2) Develop procedures and process to establish an effective workflow of the service team
3) Make sure all necessary operational reports are available for client and internal reviewing, and analyze the reports to identify opportunities for improvement
4) Conduct regular meetings effectively to discuss the operations issues, document meeting minutes and action items
Project financial performance:
1) Responsible for team budget de ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

As Customer service, you will be responsible for all inquiries coming from customers and internal sales.


Description

* You will receive inquiries regarding the repair of the jewellery products by phone or email
* Data input after the inquiries
* Request support from related departments
* Complaint handling
* Other duties when requested


Profile

* You have Customer service experience
* You can adapt to new environments
* You have a high willingness to acquire new knowledge
* You have a native level of Japanese and can send ema ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

As Customer service, you will be responsible for all inquiries coming from customers and internal sales.


Description

* You will receive inquiries regarding the repair of the jewellery products by phone or email
* Data input after the inquiries
* Request support from related departments
* Complaint handling
* Other duties when requested


Profile

* You need to have knowledge / experience in Jewellery (Call center, sales, back office)
* You can adapt to new environments
* You have a high willingness to acquire new knowledge
* Yo ...

Job Description

We are recruiting passionate online Gamers with excellent communication skills to dedicate their knowledge and expertise towards helping players, creating solutions for the latest issues, ensuring the highest quality experience for each player, and also manage and operate Customer Support teams.

【Key responsibilities】
・Manage and operate each languages' Customer Support teams
・Helping players with issues encountered during their play experience
・Review customers' (players') inquiries, using FAQs, and resolving them within the predetermin ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter ACS Japan K.K. / ACS Japan株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 7000K - JPY 8000K
(Monthly Salary Range: JPY - Japanese Yen JPY 583.333K - JPY 666.667K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

• Act as a primary contact who manages license agreement related matters.
• Manage license related matters and/or services.
• Acting as Inside Sales for to find out the revenue growth opportunities.
• Lead quarterly revenue forecast.
• Strategic analysis and documentation of revenue data for Sales team.
• Data maintenance related to account. Agreement ordering.
...

Job Description

弊社コンサルタントは、ユーザーである金融プロフェッショナルの方々が、 ファクトセットを利用して行う業務のコンサル ティング・サポートを行います。

【ファクトセットとは?】
数百に及ぶ金融・経済データベースと、業界屈指の金融分析アプリケーションを統合した総合金融情報端末です。

【クライアント】
資産運用会社や証券会社などの金融機関が主なクライアントです。

【コンサルティング ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Manager of Customer Care Operations will be responsible for supporting Japan. Their primary functions are developing and implementing strategies that align with the organization vision to enhance the Customer Experience while adding operational efficiencies and achieving performance results at the contact center locations


Description

* Collaborate with business units, project sponsors, and users to identify project scope and focus, develop or monitor project initiatives, implement project requirements plans, processes, required tools to ensur ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Liaising between software engineers and clients to relay messages regarding software management and technical difficulties.


Description

Communicate directly with customers across multiple platforms (email, phone, live chat,): fielding a variety of questions, emailing return labels, cancelling or editing orders and most importantly, continuing our culture of an awesome client experience.

Relay information about any software problems or special requests made from clients.

Provide excellent customer experience at all parts of the client's inte ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Providing guidance, instruction, direction and leadership to the customer service team for the purpose of achieving high sales growth, improving call centre performance and profit generating customer service.


Description

* Keep up with day-to-day management duties such as scheduling, shift approvals, team and one-on-one meetings.
* Act as primary owner of team work flows (how customer issues are routed and resolved); have a working knowledge of all work flows and train and coach employees to ensure they are followed.
* Constantly evaluate wor ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Call Center Supervisors help train and motivate call center representatives as they answer questions, handle complaints, and provide support for clients. They assist in hiring and training employees, monitoring representative progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers.


Description

* Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.

* Ensuring agents understand and compl ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

* Be responsible for the induction and ongoing training of the customer service representatives.

* Develop and maintain the traingin material.


Description

* Design tailored training plans (induction training to refresher training.

* Train customer service representatives.

* Help customer service represenatives learn and master the knowledge of products, business procedures and operation systems.

* Keep up-to-date with market knowledge


Profile

* Experience within the tourism industry
* Excellent Japanese and English (or ...