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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 941-15listings

Job Description

Worked as a team member at a world-class consulting firm

● Required experience
 Japanese: Fluent, English: Conversational
 IT experience is recommended, but not required.
 At least user-level IT skills are required.
 Mac Mac experience is recommended, but not required.
IT Strong motivation to learn IT is essential
 Be cooperative to listen to people's stories

● Any age
As a team member, regardless of age and nationality, as long as we can cooperate with respect for our younger children

[Human skills, etc.]
・ It is de ...

Job Description

Responsible for creating and driving their Hybrid Cloud Management sales pipeline. Capture leads outside of specialization and use
closed-loop lead management to ensure assignment and follow- up by others.

•Maintains knowledge of competitors in account to strategically position the company's products and services better.
•Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit.
•Development of quota objectives and future direction for defined product ...

Job Description

We are looking for a creative and proactive Community Manager to grow and nurture the Japanese community for the popular mobile game, Clash of Clans. This is an exciting opportunity for a Community Manager with experience in gaming, as the successful applicant will work closely with the Supercell team to provide best-in-class community management to their players.

■Responsibilities:
- Handle day-to-day social media management including strategy and creating content across a range of social media platforms such as Twitter, Youtube, Facebook, Tiktok ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Management position for employees who are working at customer service desk of "Location-based game".

<Specifically>
・ Shift management
・ Making documents and proposing them to the clients
・ Escalation support ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

My client is looking for an experienced Training Manager to work and implement new and current employee skillset and develpment. Your strong expertise in management and thought-leadership will help with the employees performance and development within the call center to ultimately provide excellent customer satisfaction.


Description

* Management of training design that advisers (operators) can learn accurately and efficiently

* Training quality control: Promotion of improvement of overall training such as verification of training results and ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

QA Coach will ensure that agents provide quality service in line with organizational objectives.


Description

* Lead the management and training of QA analysts.
* Analyse results of response quality monitoring of advisors.

* Cooperate with QA analysts and other roles such as coaches, tech leads and trainers, and departments to improve quality and KPI.
* Keep Track of the industry trends.

* Analysis of quality monitoring results for advisors' response, planning of improvement measures, lead of execution

* Communication and negotiati ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

QA Analyst will be responsible in assessing the quality of the performance of our call center associates who deal with our existing and potential customer.


Description

* Improve the overall performance of associates.
* Plan and execute measures to improve service quality and KPI.
* Conduct response quality monitoring of advisors
* Provides actionable data to various internal support groups as needed


Profile

* Has knowledge of technology related to QA activities and training
* Excellent verbal, written and interpersonal communicati ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Call Center Management Lead will be responsible in communicating company goals and safety practices.


Description

* Vendor Management
* Performance Management
* Process deisgn, progress managements and result analysis
* Risk Management


Profile

* Vendor management or call center operation experience

* Understanding of the basic system for call center operation required

* Business analysis, improvement proposal ability and problem solving ability

* Ability to achieve the above work contents with an appropriate level of guid ...

Job Description

1) ITリクエストの申請内容確認、サービスデスクへの作業指示
2) インベントリ管理(
3) ライセンス管理
4) IT機器、SW発注作業
5) 購買データ管理用アクセス作成
6) 請求書処理
7) IT機器資産登録申請
...

Job Description

The Data Center Logistics team is seeking a hard working trainee who can support and learn/understand how inbound and outbound flow works, inventory control inside Data center. During a 6 month contract period you will receive training, and by the end of it, your progression will be evaluated to see if you have what it takes to join our successful team and be a full time Amazonian.


データセンター ロジスティック チームでは、データセンターにおける在庫管理について学び、理解して頂く場としてのトレー ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

As a CustomerService Manager, you will be responsible for managing two teams in serving customers in one of our key regions. Your role is to ensure to provide outstanding customer and scientific support, measured by net promoter scores and other key KPIs.


Description

* Responsible for managing regional customer service activities including order management, maintaining customer databases, meeting sales targets and resolving supply chain, stocking, or shipping issues.
*




* Cultivate an environment that encourages maximum productivity ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

You will be in charge of customer-specific support for the Administrator Business Service. After introducing the company's business trip and expense management cloud cloud system, we will provide technical support to customers who have contracted for administrative services on behalf of client companies.

[Specific work]
1. Support business
・ Troubleshooting support
・ Answer to inquiry
2. Configuration change work based on customer requests
3. Management and maintenance of customer environment
4. Window operations in service operation
・ Re ...

Job Description

You will be in charge of customer service and mobile phone sales at the mobile phone shop operated by our company.

Explanation of various plans and products.
Procedures for changing or canceling a model
Response to inquiries
Planning of sales events
Improvement of services, etc. ...

Job Description

[Work summary]
Responsible for inquiries (in Japanese and English) from users of online payment services operated by overseas start-up companies and involved in overall project promotion operations.

Inquiries will be in Japanese, with email and chat at the center, and telephone support will be provided in the future, aiming for total support.
Participate in a project to expand the payment service of a unicorn company, which is continuing to advance in the world, in Japan.

We will recruit more project members who will be the key to business expans ...

Recruiter XROSS HOUSE Corporation
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Business overview]
It will be a major communication company's technical support work such as monitoring of network servers and Internet and intranet services.

・ Network and server monitoring / troubleshooting
・ Monitoring of network devices and troubleshooting
・ Technical support for inquiries about Internet services, intranet services, voice line services, fault isolation, investigation and recovery work

We will respond to inquiries from customers, investigate the cause when trouble occurs, isolate it, and escalate to other departments. ...

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