Due to business expansion, we are looking for a bilingual IT Asset Management Specialist.
・Asset provisioning and tracking like Computer Assets/Mobile/Virtual Desktop/Workstations
Customer Relationship Management
・SLA/OLA Management for all Asset Management Deliverables and its reporting
・Regular reviews with Customer and internal teams/vendors as applicable
・Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally.
The IT Network, Hardware and Software Controller reports to the Technology Coordinator and is responsible for ensuring the streamlined operation of ICT hardware and wider infrastructure, both academic and non-academic, in order to ensure the smooth operation of the school, the protection and integrity of school data and, crucially, the enhancement of effective student learning. The post holder is responsible for providing technical support to students and staff, overseeing the helpdesk functions of the IT department and providing first and second tier de ...
☆ Provide service the world’s largest financial institutions !
☆ Continuous training is provided in a speedy and dynamic environment!
☆Since English is used frequently, you can make full use of your language skills!
Recruitment of additional staff due to business expansion
・Improvement and development of automation tools
・Testing and documentation of new and existing software systems
・Production release of new software system
We are urgently recruiting Field Support Engineers.
The Workplace function is responsible for managing and supporting the workplace environment (hardware, software, IT processes) ensuring our customers receive a positive experience. to deliver effective services and support and to address incidents and/or problems reported by the customer. In respect of incidents and IT service requests the Field Engineer is acting or coordinating on behalf of IT Operations as a whole which means events may not be limited to the workplace environment only.
The successful candidate will be responsible for contact point and management for the promotion of IT in each of our domestic and overseas offices, from planning to management.
・Internal system security measures (from risk analysis, establishment and formulation of information protection rules and systems to dissemination)
・Internal infrastructure operations (network environment development, installation, setup of PCs and peripherals, etc.)
・Procurement, implementation, and management of inform ...
We are hiring a desktop support engineer initially working at a finance company as onsite engineer.
Work within a team to provide front line support both by phone and face-to-face to Back Office staff.
Primarily to provide second line support for all PC issues, within a standardized operating environment Identification of issues and escalation to appropriate second or third line IT teams both locally and globally.
Identifying the issue and initial troubleshooting Involvement in related projects (eg, application implementation and roll-outs) a ...
BiOS is looking for skilled deskside engineers to join international support team servicing our highly regarded Global clients. Fast Moving, Highly demanding environment where you will be expected to undertake key aspects of maintenance and deployment work on Wintel PC.
Responsibilities include but are not limited to the following:
■Responsible for delivering BAU, the day-to-day tasks and ensure customer’s downtime is minimum.
■Become familiar with all aspects of customer’s IT environment and keep knowledge up-to-date.
■Fulfilling IT su ...
■ As our in-house SE, you will be in charge of operation and maintenance from the reconstruction of the application system developed by our company. Currently, this system is used only by our company, but we are considering expanding it to group companies in the future.
■ The current system responds to the needs of companies to outsource employment in the "Human Resources" business.
However, it will be a business support system developed to promote human resources services that have realized more flexible and reliable qualit ...
A part of the Global Operations function looking after products like CyberArk, PKI/Certificate Management and Duo. Provide support for the products and in the long term aim to help with the process to be automated.
Role is available in different levels dependent on experience.
* Share Technical expertise on data security platforms: CyberArk & certificate management.
* Create, test, and deliver new data protection platform services and enhancements.
* Onsite L2/L3 support to monitor and work on service restoration of data protec ...
This position will be in charge of in-house SE and IT environment development at a foreign-affiliated logistics company.
◇ Development and project management
◇Internal IT infrastructure planning, development and operation design
◇Infrastructure operation and maintenance
◇ Proposals to introduce new systems
◇Network/server design/construction and maintenance
・After joining the company, senior employees, including superiors, will guide you through training and OJT, so you can work with peace of m ...
<Seminar operation support business>
You will be responsible for supporting product seminars run by a major IT company.
<Flow of work>
■Reservations for seminars
・Check the online application and enter it in the list
・Information sharing with members
・Check and book webinar seminars
*English proficiency is required as there will be meetings with the development team and correspondence on the English site.
■ On the day of the seminar
・Participant reception management
*Since the seminar will be held ...
・This position is designed to promote IT planning and management and various projects as the company expands its team in line with its growth strategy. They expect you to interact with both internal and external stakeholders, and to work independently to propose and promote plans.
・By adopting the idea of zero-trust architecture, they aim to build a secure environment where employees can work with peace of mind and where everyone can perform at their best.
・The most recent initiatives will include operational automation such a ...
＜Operation and management of internal information systems＞
- Creation, deletion, and modification of accounts associated with new hires, departures, and transfers
- Management, operation, and technical support of IT assets such as PCs and SaaS
(PCs, software licenses, printers, office network, etc.)
- Kitting of company PCs
- Maintenance of company documents related to the above tasks and related company defaults
- Responding to and assisting with various other inquiries from employees
■ Operation management of platforms such as networks, servers, and personal computers (actual work is outsourced)
■ Operation management of infrastructure applications such as mail, groupware, and file servers (actual work is outsourced)
■ Planning, design, construction, maintenance and management of the entire IT infrastructure ...
Among the various systems related to the business operations of the Group, you will be involved in the planning and development of the "purchasing system" that is most often used. We will focus on upstream processes such as hearings from system users, business analysis, and requirement definition.
Mainly projects that utilize Web / open technology. In the "purchasing system" that is widely used among group companies
You will be widely in charge of developing new services and additional functions by interviewing the system utilization staff of each de ...
Among the various systems related to the business operations of the Group, you will be involved in the planning and development of the "purchasing system" that is most often used.
As a contact point for coordination with business departments within the group, determine whether or not there is system development, and if development is necessary
Work while coordinating with the development team.
[Attractiveness of work]
・ We are strengthening our development capabilities with the aim of completely in-house production. Engaged in in-house developm ...
Regarding the insurance sales system for sales employees, you will be in charge of the work of the project manager, or the work of system development and maintenance, mainly in the upstream process.
<Specific work content>
・Project progress, budget management, coordination among stakeholders
・Coordination of internal user departments and requirements
・Based on requirements, development requests to development vendors
・Implementation of acceptance tests for deliverables from development vendors
・Support at the time of system release
Fantastic entry-point opportunity into the Financial Services industry, for a junior to mid-level IT Helpdesk / Desktop Support Engineer (i.e. 1-3 years experience).
Your bilingual (Japanese & English) talents, friendly and customer-centric attitude, aptitude for learning new technology and hunger to develop your skills and advance your career will be key to success.
In this customer-facing role, you'll work with an international team, to deliver and support desktop and office-based technology solutions for all groups across the company (a mid-size ...