・Data centers, offices, facility entrance / exit confirmation, facility entry / exit management of foreign companies Customer escorts
・Patrols within facilities
・cooperation with overseas teams (email, chat, video conference, etc. in English)
◆The client is a famous foreign-affiliated company. You can make full use of your English ability.
◆High income even if you start inexperienced. You can also aim for step-up and career advancement.
◆We started with contract employees, but we assume that w ...
It is an open position adoption for autumn graduation and 23 graduates!
~ GWS job ~
What is the mission of Global Workplace Solutions (GWS)?
It is to provide a safe, attractive and highly functional space to improve the corporate value of our clients.
[Example of work content]
・ FM (Facility Management) is a job that supports various problem solving and environment creation so that our customers' employees can work efficiently, safely and comfortably.
You will be involved in general affairs and general affairs as a member of a team that is re ...
You will be in charge of front desk and guest service operations.
Guest services include guest reception, room guidance, transportation to and from the neighborhood, and baggage.
It is a business that cares for your stay, such as up / down. A role like a concierge
He is also responsible and is active in the hotel.
Occasionally, we support each other throughout the accommodation department, such as checking in at the front desk and following the boutique.
<Specific work content>
・ Check-in / check-out business
・ Information bus ...
・ ・ ・ It is an important place for customers to come in contact with for the first time.
It is also the place where the first impression of our inn is decided, so we will welcome each person with a smile.
・ ・ ・ It is an important place where customers first meet.
We will welcome you with the best smile. This is an important position to collect customer information and convey it to staff in other departments. It is a job that requires a lot of telephone support and communication skills.
・ ・ ・ Specific work
▼ Luxury hotel butler ▼
As a butler at the forefront of the field, you will take care of customer service, staff training and guidance, shift management, and other tasks.
* Butlers perform all business related to customer service from pick-up to see-off.
・ Reservation reception
・ Check in, Check out
・ Handling payments
・ Restaurant business
・ Housekeeping business
・ Various information support, etc.
≪What the hotel can offer≫
☆ No night shift☆
☆ Stable regular employees ☆
☆ Guest service manager ☆
・ General front desk operations
・ Check-in support
・ Check-out support
・ Correspondence of hotel guests
・ General executive lounge operations
・ Check-in / check-out operations in the executive lounge
・ Preparation of meals served in the executive lounge
(Breakfast, evening cocktails, etc.)
・ Support for VIP guests
・ Employee shift creation
・ Employee management
・ Training planning and implementation ...
[Main business contents] Front desk staff business at the hotel
・ Check-in / check-out business
・ Reservation work (including telephone response)
・ Information services (in-house information, etc.)
・ Hotel system input management business
・ Grievance handling business
・ Various agency operations
・ Various guidance services
・ Customer service
・ Carrying luggage for guests, porter business, etc.
* We may ask you to help us clean the room during busy times.
-Efficiently respond to inquiries as an important point of contact with customers
-Providing information, advice and booking services for your various inquiries, including city tours, theater tickets, restaurants, consultations and flight bookings.
-Processing and delivery of customer and hotel messages
-Delivery and storage of luggage
-Maintain up-to-date knowledge of all hotel services and daily VIP guests, VIP guest requests and special events
-Thorough order and safety guidelines in the lobby and front door area
-Support for management in an em ...
◇ Upon arrival of the customer or group, we will meet the customer and complete the check-in procedure.
◇ Complete the check-out procedure for departing passengers using the hotel's unique system.
◇ Information on upsell of the room
◇ Respond to general inquiries and contacts sent to the hotel, such as accepting reservations via telephone or electronic registration system.
◇ VIP guest support.
◇ General front desk operations, etc. ...
● Check-in / check-out operations
● Information inside and outside the hotel
● Room control
● Ordering work, etc.
・ Number of guest rooms: 298 rooms in total
・ Outlet: All-day dining grill Italian restaurant, lobby lounge & bar, poolside barbecue
・ Other facilities: indoor and outdoor pools, fitness gyms, wellness facilities such as spas, and banquet rooms. ...