Travel Industry Related
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Use your English / language skills as a bilingual to find work in Japan in 「Travel Industry Related」 and expand your experience and expertise.
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As a customer service specialist, you will:
• Communicate with customers via phone, email, chat, or social media
• Identify customer needs and offer solutions or recommendations
• Escalate complex or urgent cases to the appropriate team or manager
• Document customer interactions and feedback in our CRM system
• Follow up with customers to ensure their issues are resolved
• Maintain a high level of professionalism and empathy
• Stay updated on our products, services, and policies
To be a successful customer service specialist, you w ...
1. Responsible for general office work, office facility services and administrative duties.
Secretarial activities for the Company and Directors.
2. Representing and managing customer service including acting as a liaison
for customers and vendors related to the tourism business.
3. Ensuring efficiency and maintaining compliance with
company policies.
4. For group travel, creating and coordinating itineraries in Japanese and English
with hotels, guides, vendors etc.
5. Overseeing office supplies, creating and running efficient documentation
and ...
You will be responsible for sales activities to travel agencies and corporate companies.
We will build long-term relationships with our customers and make proposals that meet their needs in order to develop and attract MICE businesses such as accommodation, banquets, conferences, seminars, and academic conferences to domestic and overseas customers.
Job level:
Manager / Assistant Manager *We will present according to your experience. ...
When making accommodation reservations, we ask that you speak English and Japanese as we welcome a variety of domestic and international guests.
We respond to inquiries and create reservations for all reservations, from individuals to groups, and work with related departments to prepare to welcome guests.
[Reservation Agent Individual Reservation]
-General quality check of reservations (confirmation of reservation details, necessary arrangements, coordination with other departments, etc.)
-Responding to inquiries regarding accommodation reservati ...
-General quality check of reservations (confirmation of reservation details, necessary arrangements, coordination with other departments, etc.)
-Responding to inquiries regarding accommodation reservations from within and outside Japan (e-mail, telephone, fax, etc.)
-Corporate contract reservation inquiries (rate/vacancy confirmation, reservation creation and e-mail correspondence)
•Create, change and update reservations (travel agencies, various third parties, individual reservations) ...
・Email communication in English with overseas travel agencies
・Create travel itinerary and estimate based on the request details
・Email and phone communications with domestic travel operators
・Shipping work
・Improve and streamline sales activities
・Management of customer information
・Other general work associated with desk work such as payment work ...
・Check-in and check-out operations
·information
・Cashier duties
・Sales work such as upselling and enrollment (acquiring members) at the front desk
・Safety box management, etc. ...
As a member of the front office, you will be responsible for managing the team and also handling practical tasks such as check-in and check-out at the front desk. ...
・Email communication in English with overseas travel agencies
・Create travel itinerary and estimate based on the request details
・Email and phone communications with domestic travel operators
・Shipping work
・Improve and streamline sales activities
・Management of customer information
・Other general work associated with desk work such as payment work ...
Due to the increase in inbound and domestic travel customers, we are recruiting for this position.
You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...
Due to the increase in inbound and domestic travel customers, we are recruiting for this position.
You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...
At a hotel in Nihonbashi, Tokyo, you will mainly be working at the front desk during the day.
Specifically, we will be responsible for check-in and check-out, accommodation reservation reception (phone/web), etc.
As long as you have a sense of hospitality, even inexperienced people are welcome! If you have experience, this is an environment where you can immediately start working!(^^)! ...
[Business content]
[Main business]
・Creation of digital content (e.g. Instagram, Youtube, etc., basically within the operation range of the app)
・Content/local coverage ・Video creation for SNS (for digital promotion)
*Includes participation in local government meetings and outings
・Translation of various materials into foreign languages
・Interpretation (simultaneous interpretation is not required)
・Implementation of overseas real promotion (sales, seminars, participation in travel fairs, etc.)
(Example: Sales to hotels in Tokyo, etc.) ...
Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s
inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.
DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and enga ...