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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further. has plenty of jobs in Japan for bilinguals so let’s search to find your perfect matching job in Japan!

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Job type : IT Help Desk

Language preference :English

Displaying 1661-15listings

Job Description


To assist with the support of critical ICT operational functions within the Aesop Japan offices and across all Aesop signature stores and counter stores within Japan.

To keep software up to date and to ensure Aesop global software standards are maintained. To take a proactive role in the development of existing systems and new retail developments at both Head Office and Aesop Retail stores as guided by the global ICT function.
To materially contribute to administrative efficiencies and the implementation of new processes as requi ...

Job Description

◆コールセンターや情報システム部門等で、顧客管理ツール(CRMツール)に触れた経験がある方 歓迎!


・テクニカルサ ...

Job Description

情報インフラ(ノーツ・Eメール・チャットなどのコミュニケーションツール)、FTP、ファイルサーバ、バックアップサーバ等の導入、運用保守業務や社内ヘルプデスクをおまかせします。 ...

Job Description

This position plays a key role in providing accurate, efficient customer support and services to each of our clients in Japan. An equally important aspect of the position is to ensure accurate processing of deregulated market transactions and/or billing of energy-related charges within the Customer Information System.

① Processing of billing information
➁ Daily reporting, confirmation of processed files
③ Data management
➃ Answering inquiries regarding our service
・ Contact customers and energy companie ...

Job Description


世界No1の人財サービス企業であるAdecco Groupの日本Modis事業部は発足したばかりで、グローバル人材の方を中心 ...


Asia Japan Kanagawa


Depends on experience

Japanese Level Native Level
Job Description

• The RDS Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR
• He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined processes(SOPs/SOWs) while attempting to resolve the incidents
• To provideL1 and L1.5 support; answering support queries via phone, email, Chat and Web from end user or SD L1 team
• To maintain a high degree of customer service ...

Job Description

• Act as Subject Matter Expert (SME) for customer to address any concerns, queries and resolving the issues on Telecom and voice network domains
• Ensure the assigned deliverables are met with the committed SLA’s for Telecom and Voice Network
• Ensure the escalated technical issues or concerns resolved with in defined SLA timeframe.
• Adhere to the customer and Wipro support processes defined
• Support projects and engineering solution
• Participate in Wipro, Customer & partner meetings
• Contribute to develop and manage the policie ...

Job Description

1. IT experience – 1-5 years
2. Experience with basic concept should be there for below technologies: (Great if candidate has practitioner/ expert level of anyone of them, but it’s not mandatory, should have basic concept for followings )
• Microsoft Office
• Software installation
• Remote troubleshooting
• Exchange
• AD
• Network
• Mobile device
• Win10
• Citrix
3. Open, log, prioritize, assign, close tickets logged in the IT Service Desk
4. Query the User for all relevant information concerning the call made ...

Employer Wipro Japan K.K.
  • ★ ★ ★ Senior Level

Asia Japan Saitama


Depends on experience

Japanese Level Native Level
Job Description

Resolve Incidents and Problems associated with EUS equipment and EUS software, and provide break/fix support, advice, and assistance to Authorized Users. Supplier is ultimately responsible for resolving all Incidents and Problems associated with failure or degradation of Services related to EUS equipment and EUS software;
(b) for hardware break/fix, ensure timely resolution or replacement of defective device within the agreed Service Levels as defined in Service Level Matrix
(1) for devices under warranty, liaise with OEM supplier ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description




● バイリンガル テクニカル サポートのチームの一員として、各企業の様々なIT環境をサポート
● 専門知識や技術の向上に励みながら、幅広いITプロジェクトやサポートに参画
● ネットワーク、サーバー、ク ...

Job Description

EIRE Systems is looking to hire an experienced Information Technology End User Computing Manager in Tokyo to support our well known Japanese multinational professional services enterprise client. If you have experience managing an end user or service desk team, with hands-on experience in enterprise IT support, have management experience and are looking for your next move, this could be the role for you.

Role and Responsibilities:
The IT End User Computing Manager (IT EUCM) is responsible to deliver IT products and services, that support end user com ...

Job Description

Join our team of Client Technical Support Engineers who provide professional IT services to our small-to-medium-scale and large enterprise client customers. EIRE Systems offers a varied and challenging IT services career in a highly diverse and fast-moving business environment.

As a Client Technical Support Engineer, your primary responsibilities will be to:
- Provide exceptional customer support for various end-user computing technologies - i.e. desktop PCs, mobile devices, network printers and other office equipment, standard office and financial a ...

Job Description


グローバル老舗医薬化学品メーカー(日本支社)向けのIT サポートチーム(20人)にPCサポートエンジニアとして参加して頂ける方を急募。


社内のPC(Windows 7/10)、タブレット、スマートフォン、ノートパソコン、モバイル端末、IP電話 ...

Job Description


大手外資系製薬会社にて、CRM(Salesforce, Veeva)やEDIなどシステム間のデータ整合チェックと修正、運用保守を担当して頂ける方を募集しております。

ユーザー画面上のバグや不一致などがあれば、開発チームに修正依頼をし、 ...

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