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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

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Job type : IT Help Desk

Language preference :English

Displaying 1751-15listings

Job Description

★韓国語と日本語を活かしてITスキルを高めたい方は必見!★

大手外資系ソフトウェアメーカー内で、企業向けITツールのテクニカルサポートをお任せします。
サポート先は日本・韓国の企業向けで、主に日本語と韓国語でメールでのお問い合わせ対応です。

【サポートする製品はデジタルマーケティングツール】
企業がインターネット上での製品広告、キャンペーン、DM配信を実施するために使用するツー ...

Location

Asia Japan Okinawa

Salary

Depends on experience

Japanese Level Native Level
Job Description

MTSは現在沖縄勤務のサービスデスクエージェントを募集しています。
3月沖縄に新しいオフィスをオープン!スタートメンバーの一人として一緒に働きませんか?

これまでの経験を生かしたい<テクニカルサポート/カスタマーサービス経験者>にピッタリのポジションです。
IT業界経験は歓迎していますが、必須ではありません!

【職務内容】
・顧客対応(エンドユーザ)(初期対応のみ、トラブル対応は ...

Job Description

EPAM Systems provides 24 / 7 support service for users of a major Cloud platform. Support team is distributed between multiple locations. We are hiring Cloud professionals to extend our multi-language Cloud Support team, based in Tokyo, Japan.

You would have the opportunity to:
Supervise and assist help desk technicians to ensure they respond to inbound calls and tickets in an efficient and timely manner
Take ownership of support issues, engaging other internal / external expertise as required
Effectively resolve escalations and have excellent cust ...

Job Description

EPAM Systems provides 24/7 support service for users of a major Cloud platform. Support team is distributed between multiple locations. We are hiring Cloud professionals to extend our multi-language Cloud Support team, based in Tokyo, Japan.

Cloud Support Engineer / Developer Tools Specialist will provide support for Cloud technologies such as App Engine, Cloud SQL, Cloud Functions and others.

You would have the opportunity to:
Provide support to customers using Cloud Platform products, solutions and APIs, including developer products related serv ...

Job Description

EPAM Systems provides 24/7 support service for users of a major Cloud platform. Support team is distributed between multiple locations. We are hiring Cloud professionals to extend our multi-language Cloud Support team, based in Tokyo, Japan.

You would have the opportunity to:
Provide timely resolution of client inquiries as the point of contact for Cloud Platform customers including billing, trials, and cancellations
Ask necessary questions in order identify customer issues, determine root cause and provide appropriate resolution
Identify and docum ...

Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Chinese Level Fluent
Job Description

[Languages required: Mandarin + English]

EPAM Systems provides 24 / 7 support service for users of a major Cloud platform. Support team is distributed between multiple locations. We are hiring Cloud professionals to extend our multi-language Cloud Support team, based in Tokyo, Japan.

You would have the opportunity to:
Supervise and assist help desk technicians to ensure they respond to inbound calls and tickets in an efficient and timely manner
Take ownership of support issues, engaging other internal/external expertise as required
Effectively r ...

Job Description

社内情報システム担当として、主に三つの分野から、これまでの経験にあわせてご担当いただきます。

1, プロジェクト管理
・将来的に発生する重要度が高い社内環境の整備に向け、プロジェクト体制を組む
・他部門と連携しながら準備および対応
  [例:社内システムの刷新、オフィス停電に向けたシステム環境の調整など]

2, 社内サポートデスクおよびOAサポート業務
・社内から届く問い合せや依頼事 ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

**11月28日(水)に開催されるCS MEET UP イベントに参加をご希望の方は
 カバーレターにCS MEET UP参加希望と必ず記載をお願いします**
**If you want to attend CS MEET UP EVENT on Nov 28(Wed),
you must write that you want to attend CS MET UP on the cover letter, please :)**


You will communicate directly with clients, primarily through e-mail and phone, and work closely with our internal Sales, Product and Technical teams to ensure a seamless experience with Indeed from the start.

If you get excited a ...

Job Description

This role is with our AWS Outposts team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings
native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers
can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid

experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the ...

Job Description

SCRIPTS Asiaは、企業イベント(決算説明会、株主総会、アナリスト説明会)の書き起こし・翻訳及び投資家への記事配信を通して、国内外の機関投資家や金融機関へのIR広報活動をサポートしています。

グローバルカスタマーサポート部では、国内外にいるクライアントからの問い合わせに対して、メール・電話で日本語と英語を使いながらサポートしています。

日々コミュニケーションをとりながら、クライ ...

Job Description

We are currently looking for a Technical Support Engineer to join a project at one of the world's most famous IT companies!

Put your troubleshooting skills to use and join us in the Tokyo office as a Desktop and AV Support Engineer.

☆Experience with AV welcomed but not necessary!

【Role and responsibilities】
• Provide Customer with an overview of installation activity, site-specific information and access to appropriate contacts.
• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues acco ...

Job Description

As a part of the operation team of the major Japanese IT system integration firm, you will participate IT infrastructure projects for global clients.

++Responsibilities++
- As an engineer, participate IT infrastructure related projects for global customers per requests (i.e. PC migration projects, office IT setup, end user support for PC and peripherals, data center operations, etc.)
- Communicate with global technical teams, clients, and partners from the initial stage of the project to end; check/analyze tickets/requests/incidents, plan activities ...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to system operations from the IT department.

【Summary】
・Delivering primary customer services using both telephone and email
・Understand the business outline for escalation destination based on inquiries and applications.
・Appropriate customer status confirmation and escalation
・Log entries for various tickets
・Organize, manage and control all cases
・Priority assignment and unde ...

Job Description

・ Support for PCs, MFPs, LANs, Internet connections, and other peripheral devices
・ Hardware support and troubleshooting for iPhone and iPad terminal devices
・ Support for internal applications running on iPads and laptops
・ Support for web conferences and video conference systems
・ Provide technical training
・ Respond flexibly to other IT-related inquiries
(Example: Web conference response to an outside board meeting attended by a company) ...

Job Description

■ Duties overview
Commit IT support to end-users operating corporate information equipment.

■ Target equipment, software
・ Target equipment
PC, POS, printer, iPhone, iPad, network device, etc.

・ Target software
Windows 7, Windows 10, iOS
Office 365 (Office 2016), browser, remote software, POS software, etc.

■ Inquiry example
"Application cannot be started."
"I can no longer log in to the system."
"I can no longer be connected to the network."
"Cannot output to printer."
"I don't know the operation." ...