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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further. has plenty of jobs in Japan for bilinguals so let’s search to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1981-15listings

Job Description


1, プロジェクト管理

2, 社内サポートデスクおよびOAサポート業務
・社内から届く問い合せや依頼事 ...

Job Description


■ネットワーク、インフラ関連の運用サポート業務ネットワーク構築、サーバー保守、情報セキュリティ、PCキッティングなどのグループ内インフラ業務 ...


Asia Japan Tokyo


JPY - Japanese Yen Under JPY 5000K

Japanese Level Native Level
Chinese Level None
Job Description

Looking for a native level Japanese speaker with English proficiency.
The purposes of this position is to manage all incoming calls for service from Evernex customers from a remote support location and delivering services to international customers. To manage and coordinate the call dispatch to IEvernex local partners in additions to Evernex global Support Center to ensure SLA achievement, using all relevant internal call logging tools.

- Answer all incoming calls or customer emails reporting a support issue, determine the caller’s ne ...

Job Description


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. Our business is continuously gro ...

  • ★ ★ ★ ★ Manager Level

Asia Japan Tokyo Chiyoda


JPY - Japanese Yen JPY 6500K - JPY 9500K
(Monthly Salary Range: JPY - Japanese Yen JPY 541.667K - JPY 791.667K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Overview of Role:
Lead the Operations Team which has responsibility for tier 1 IT support and for the IT Help Desk
Provide high quality technical support to our customers (internal employees)
Owner of the tier 1 problem management process and management of the IT Help Desk Ticket system
Project management for user-related IT projects (such as relocations, upgrades)
Gain a clear understanding of business processes to identify opportunities for IT to increase business productivity

Tier 1 User Support: 50%
 Lead and priori ...

Job Description

Emerge is hiring a desktop support engineer initially working at Finance company as onsite engineer.

Work within a team to provide front line support both by phone and face-to-face to Back Office staff.
Primarily to provide second line support for all PC issues, within a standardized operating environment Identification of issues and escalation to appropriate second or third line IT teams both locally and globally.
Identifying the issue and initial troubleshooting Involvement in related projects (eg, application implementation and rollouts) as well ...

Job Description

グローバル老舗医薬化学品メーカー(日本支社)向けのIT サポートチーム(20人)にPCサポートエンジニアとして参加して頂ける方を急募。


社内のPC(Windows 7/10)、タブレット、スマートフォン、ノートパソコン、モバイル端末、IP電話のサポート・トラブルシューティング。
上記ハードウェアのキッティング ...

Job Description




● バイリンガル テクニカル サポートのチームの一員として、各企業の様々なIT環境をサポート
● 専門知識や技術の向上に励みながら、幅広いITプロジェクトやサポートに参画
● ネットワーク、サーバー、ク ...

Employer Wipro Japan K.K.
  • ★ ★ Staff Level
Job Description

Job description:
- Able to work independently in both SharePoint online and On Prem, File Services.
- Having support experience, resolving tickets with in the SLA.
- Experience is migration from On perm to SharePoint online using 3rd party tools.
- Experience in PowerShell, Yammer, OneDrive, External Sharing issues.
- Having basic knowledge on development in SharePoint On Perm and Online.
- Strong problem solving skills including critical thinking, analysis, ability to work well under pressure and work on multiple project ...

Employer Wipro Japan K.K.
  • ★ ★ ★ Senior Level
Job Description

Recruiting an【Active Directory Engineer】with good experience in analysis, implementation, and maintenance of Site and services and excellent troubleshooting skills.

【What you need for this role】
• Strong experience using Active Directory, DHCP, DNS, Group Policy.
• Troubleshooting knowledge of replication issues
• Knowledge of DCHP setup and troubleshooting, Active Directory/Domain Controller Configuration.
• Establish and implement policies, procedures, and technologies to ensure Windows system security.
• Strong knowledge of ...

Recruiter 外資系計量計測機器メーカー
  • ★ ★ Staff Level
Job Description



* ソフトウェアシステムの設計、インストール、動作検証
* トレーニング
* アフターサービス


* システムインテグレーション能力
* Windows OSのインス ...

Recruiter ITサービス企業
  • ★ ★ Staff Level
Job Description



* 電話またはメールにてユーザー(社員および顧客)からテクニカルな質問や問題に対し、正確かつタイムリーな解決策を提供
* インフラチ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

■ Scope of activities
Hear from customers about current software development methods and quality problems, and make proposals, implementations, and maintenance to solve problems. Based on our own software development experience, we work to solve a wide variety of software development problems.
It can be used not only for proposals to customers, but also for software tools introduction support, maintenance support, Japanese localization, marketing, etc.
There are opportunities for overseas business trips to the developers of products to be sold (main ...

Job Description

A large IT Services organisation is searching for a Junior Technical Support Engineer. The candidate who enters this role will be responsible for providing technical support for the company's products via telephone and e-mail.


* Give technical support via telephone and E-mail
* Support products and firmware evaluations, and installations regularly
* Conduct on-site troubleshooting to resolve customers issues with company products


* Bachelor's degree in engineering, information systems, or other relevant q ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A helpdesk/desktop support engineer is sought by a global IT outsourcing company in Tokyo!

Performs analyzing, diagnosing, installation, and resolution of desktop computers, operating systems, application software and hardware technologies and associated problems.

Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

Acts as a technical liaison with user groups and other IT partners for systems support and implementation.

Responsible for the ...