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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

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Current Search Conditions

Job type : Customer Support Engineer

Language preference :English

Displaying 1491-15listings

Job Description

★韓国語と日本語を活かしてITスキルを高めたい方は必見!★

大手外資系ソフトウェアメーカー内で、企業向けITツールのテクニカルサポートをお任せします。
サポート先は日本・韓国の企業向けで、主に日本語と韓国語でメールでのお問い合わせ対応です。

【サポートする製品はデジタルマーケティングツール】
企業がインターネット上での製品広告、キャンペーン、DM配信を実施するために使用するツー ...

Job Description

【Role and responsibilities】
• Provide Customer with an overview of installation activity, site-specific information and access to appropriate contacts.
• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
• Provide software service, pre-sales, post-sales or service delivery support.
• Deliver services, including customized services to large enterprise, complex or corporate accounts.
• Work closely with internal Service Desk teams to support Tier 1, real-t ...

Job Description

This role is with our AWS Outposts team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings
native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers
can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid

experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the ...

Job Description

★深夜シフトの際は在宅勤務も可能!★

英語を使ってITスキルを伸ばして行きたい方、ホテル/飲食業界をITという側面から支えていきたい方、一度お話を聞かれてみませんか?現在、経験1-3年程度の若手からシニアまで幅広く募集をしています!!

日本オラクルでは業界にて大きなシェアを誇るホテル/飲食業界特化型のソリューションを持っておりますが、この屋台骨を支えていただける、技術サポートエンジ ...

Job Description

This position plays a key role in providing accurate, efficient customer support and services to each of our clients in Japan. An equally important aspect of the position is to ensure accurate processing of deregulated market transactions and/or billing of energy-related charges within the Customer Information System.

【POSITION RESPONSIBILITIES】
① Processing of billing information
➁ Daily reporting, confirmation of processed files
③ Data management
➃ Answering inquiries regarding our service
・ Contact customers and energy companie ...

Job Description

・ Support for PCs, MFPs, LANs, Internet connections, and other peripheral devices
・ Hardware support and troubleshooting for iPhone and iPad terminal devices
・ Support for internal applications running on iPads and laptops
・ Support for web conferences and video conference systems
・ Provide technical training
・ Respond flexibly to other IT-related inquiries
(Example: Web conference response to an outside board meeting attended by a company) ...

Job Description

■ Duties overview
Commit IT support to end-users operating corporate information equipment.

■ Target equipment, software
・ Target equipment
PC, POS, printer, iPhone, iPad, network device, etc.

・ Target software
Windows 7, Windows 10, iOS
Office 365 (Office 2016), browser, remote software, POS software, etc.

■ Inquiry example
"Application cannot be started."
"I can no longer log in to the system."
"I can no longer be connected to the network."
"Cannot output to printer."
"I don't know the operation." ...

Job Description

【Responsibilities/業務内容】

・Reading error codes flashed up on the device
・Swapping out hardware
・Tracing faults using diagnostic devices and software
・Upgrading components
・Assisting the support staff of other service-providers
・May require some staggered shifts
・Will require some travel to sites
・Other duties may be assigned
・Inventory Management:
 ・Supervise the flow of company’s stocked goods
 ・Keep a detailed record of each new or returned goods as it enters or leaves the stockroom.
 ・Control ...

Location

Asia Japan

Salary

Depends on experience

Japanese Level Native Level
Job Description

【Responsibilities】

・Respond to and resolve technical issues related to our products and infrastructure as reported by or alerted to impact of our partner and customer technical staff.

・Demonstrate leadership and work independently to drive the resolution of complex technical problems, including escalations to our product engineers and/or operational teams.

・React quickly to and own issues that are critically impacting customer’s businesses, including incident management participation and iteratively improving inter-team communication ...

Job Description

【Job description】
BiOS is looking for Biligual Desktop Engineer to join international support team servicing a global company in Japan. Fast Moving, highly demanding environment where you will be expected to undertake key aspects of maintenance and deployment work on Wintel PC, network appliance and cabling.

【Responsibilities】
• Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled troubleshooting support.
• Install, move, add, repair and change Pcs and other hardw ...

Job Description

・ Project management until the implementation of the company's proven HCM Suite service
・ Explanation and support of customer's system expertise, plans, and specifications
・ After hearing customer issues, investigate, analyze and resolve them you will act as a liaison between the customer and the company
・ Devising measures for product services and customer services
・ We work with engineers and other consultants to make proposals to meet customer needs.
・ Pickup of product improvement points based on information obtained by communicating ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

【Description】
-Location: Tokyo
-Salary: 4M~5M
-Office time: Shift work (5days a week, 8 hours a day)
-Promotion: Once a year
-Benefits: All benefits included exept for visa support

【Desirable skills and experiences】
-Customer Service experiences
-Native Japanese
-TOEIC 700+ or equivalent level of English
-Interest in IT industory

You will work in a flat and casual environment where there is a Karaoke party every year! If you are a result-driven person who has great communication skills, you are perfect for this position! ...

Job Description

BenQインタラクティブフラットパネルや大型ディスプレイやプロジェクター製品のプリセールス
担当製品:電子黒板/大型ディスプレイ/プロジェクター

■営業および販売パートナー企業と協力しながらの業務
■オンサイトデモの実施 / コンサルティング
■パートナーイベント、自社製品イベントへの参加
■顧客企業やパートナー企業に対するテクニカルサポートの提供
■BenQ製品のメールおよび電話ベースの ...

Job Description

サイボウズ製品をご利用いただいているお客様や、販売パートナー様を技術的に支援するお仕事です。

単純にお客様の問い合わせに答えるだけではなく、お客様の真のニーズを引き出し、それを解決することでお客様に心から喜んでもらい、サイボウズのFanになっていただくのが私たちの役割です。
そのためにも、高い技術力の習得に積極的で、お客様の喜びを自分の喜びとすることができるような方を求めて ...

Job Description

サービスの見込み顧客に対して、ヒアリングから課題解決提案までを対面で行うお客様相談業務です。

お客様の抱える悩みを一緒に解決する「コンシェルジュ」として、お客様の課題にあった自社サービスの紹介と運用について1対1で提案・アドバイスをしていただくほか、セミナー講師として大勢のお客様に対して魅力を伝える役割もあります。

「コンシェルジュ」業務の企画、運営にもかかわりながら、将 ...