Customer support for foreign hotel reservation sites
◎ Full telecommuting / no overtime / full training! Full manual
You will be entrusted with customer support work, responding to inquiries from customers and hotels in Japanese and English. As a “bridge” between the customer and the hotel, we will provide information and consult on problem solving.
<Specific work content>
Customer service at a major hotel booking site in the industry
As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines. ...
★ Recruitment agency business for companies using the global human resources career change site “Daijob.com” ★
We undertake part or all of the recruitment activities and contribute to successful recruitment on behalf of corporate personnel for client companies.
■ Specific Tasks
1. Formulate RPO plan in collaboration with sales staff
(Planning measures for successful recruitment, including forming a broad candidate group)
2. Formulate KPI for recruitment goals
3. Recruitment activities
* Attracting customers, casual interviews, intervi ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facilitat ...
This is a wonderful career opportunity for a Candidate Coordinator wanting to join a dynamic, market leading specialty IT Staffing Firm. The Candidate Coordinator will register, consult and manage assigned candidates and work with the sales team to submit candidates for client openings. This is a candidate facing sales opportunity. Candidate Coordinators are not responsible for sourcing candidates, but rather managing a large pool of candidates to be assigned to client requirements.
• Meeting, registering and qualifying a ...
In this role you will be a key point of contact between domestic/international guests, and hoteliers both in Japan and overseas. You will be in charge of resolving every day situations as well as provide support and recommendations to hotel guests.
- You will give an excellent personalized customer service and manage the needs of all customers through phone and email (50% will be in English and most of the conversations will be by email)
- You will identify and escalate issues to supervisors
In this role you will be the communication point between global headquarters and the loaner agents. This role will work with many different types of agents and agencies who will be selling the medical device directly to the client (hospitals, private clinics).
You will also be reporting up to Italy and Canada where the global Customer Service departments are based.
・Organize/collate/process reports for sales teams as required.
・Analyze and assess distributor sales data
・Ensure distributors conduct business in full compliance ...
Management department looking for office workers at a law & patent firm/paralegal / legal specialist
He is the contact person for the outside and the facilitator who leads the patent attorney / technical department from the management side inside and is responsible for preparing patent applications to Japan and foreign countries, contacting clients inside and outside the country, and managing applications and litigation cases. Please.
In addition to patents, there are also familiar jobs such as designs and trademarks.
A foreign transport and logistics firm is looking for a Customer Support Specialist to join their team in Osaka. The ideal candidate for this position will be accountable for ensuring accurate and smooth customer service operations.
* Ensure seamless transportation of client's freight
* Handle the preparation and updating of relevant transportation documents
* Manage the negotiation efforts with transport firms, customs brokers, etc.
* Oversee accurate and timely updates of cargo status to customers
* Prepare quotations, ...
A Customer Service Import position is now available at a global transport and logistics company. The chosen candidate will ensure effective planning and monitoring of the transportation and movement of goods to assigned geographic areas.
* Prepare bookings and transshipment in alignment with the firm's service policies and client needs
* Manage container stuffing and unstuffing arrangements
* Communicate with container freight station
* Drive customer needs and expectations
* Create shipping documentation including bills ...
Client Service will provide support to the clients and customers. Identify best practices and solutions for the clients through phone calls and emails.
* Provide customer and client service through phone calls and emails
* Identify client needs and provide a thorough solutions
* Provide excellent customer service and client servic
* Creating and maintaining client files.
* Liaising with financial institutions on behalf of clients.
* Giving technical support to clients if needed.
■ Business content
・ NW retention monitoring of Internet fax
・ Support for satellite communication and electronic chart system failures
・ Portal site monitoring
・ Cryptographic software inquiry window
・ Remote control of mobile device terminals for overseas bases
・ Point card in-house inquiry window
・ Other multiple projects
* You will be required to carry out multi-purpose support for multiple tasks, but first after learning 1-2 tasks.
We will gradually expand the scope of support.
Customer Service will help customers with their questions and addresses issues regarding products or services. They are responsible for providing support from start to finish to resolve customer inquiries or concerns.
* Manage large amounts of inbound calls and emails in a timely manner
* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call cente ...
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).
We are looking for members who will expand the team together and challenge the world!
A minimum of one week from the interview to the job offer! !!
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...
- Collect, analyze, process, and publish the data that ultimately move the financial markets.
- Apply problem-solving skills to identify innovative work-flow efficiency's and implement technology solutions to enhance the client systems, products, and processes - all while providing platinum customer support to external clients.
* Understand the various work-flows and parameters that affect the index data.
* Use index data knowledge to provide first-class customer service.
* Resolve questions from clients such as Portfolio Mana ...