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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

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Job type : Customer Support

Language preference :English

Displaying 1241-20listings

Job Description

Customer support for foreign hotel reservation sites

◎ Full telecommuting / no overtime / full training! Full manual



Job Description

You will be entrusted with customer support work, responding to inquiries from customers and hotels in Japanese and English. As a “bridge” between the customer and the hotel, we will provide information and consult on problem solving.



<Specific work content>

Customer service at a major hotel booking site in the industry



■ CSG department (customer support)

∟ Respond to inquiries abo ...

Job Description

★世界一のサポート品質を保つ、当社テクニカルサポートの募集です★
・クラウドアプリケーションやハードウェア等の問い合わせに対応して頂きます。
・日本だけでなく、世界のビッグクライアントのサポートなど、法人向けのITテクニカルサポートを担当頂きます。
・社内公用語は英語、英語でのサポート業務もあり、あなたの英語力を活かせます。

【具体的な業務内容】
世界最大の検索エンジンサービ ...

Job Description

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines. ...

Job Description

★ Recruitment agency business for companies using the global human resources career change site “Daijob.com” ★
We undertake part or all of the recruitment activities and contribute to successful recruitment on behalf of corporate personnel for client companies.

■ Specific Tasks
1. Formulate RPO plan in collaboration with sales staff
(Planning measures for successful recruitment, including forming a broad candidate group)
2. Formulate KPI for recruitment goals
3. Recruitment activities
* Attracting customers, casual interviews, intervi ...

Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

[Job Description]

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facilitat ...

Job Description

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6500K
(Monthly Salary Range: JPY - Japanese Yen JPY 416.667K - JPY 541.667K *Divided into12 month )

Japanese Level Native Level
Job Description

Overview
This is a wonderful career opportunity for a Candidate Coordinator wanting to join a dynamic, market leading specialty IT Staffing Firm. The Candidate Coordinator will register, consult and manage assigned candidates and work with the sales team to submit candidates for client openings. This is a candidate facing sales opportunity. Candidate Coordinators are not responsible for sourcing candidates, but rather managing a large pool of candidates to be assigned to client requirements.

Position Details
• Meeting, registering and qualifying a ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

世界最大手のオンラインショップでの業務です。
日本人顧客向けのカスタマーサービスに従事し、下記の問い合わせに対応して頂きます(電話/Email)。

・オーダーの受注について
・受注商品の配送状況について
・返金/返品について
・サイト内出店者について
・その他 ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

In this role you will be a key point of contact between domestic/international guests, and hoteliers both in Japan and overseas. You will be in charge of resolving every day situations as well as provide support and recommendations to hotel guests.


Description

- You will give an excellent personalized customer service and manage the needs of all customers through phone and email (50% will be in English and most of the conversations will be by email)

- You will identify and escalate issues to supervisors

- You will ensure feedback from custo ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

In this role you will be the communication point between global headquarters and the loaner agents. This role will work with many different types of agents and agencies who will be selling the medical device directly to the client (hospitals, private clinics).
You will also be reporting up to Italy and Canada where the global Customer Service departments are based.


Description

・Organize/collate/process reports for sales teams as required.
・Analyze and assess distributor sales data
・Ensure distributors conduct business in full compliance ...

Job Description


Management department looking for office workers at a law & patent firm/paralegal / legal specialist

He is the contact person for the outside and the facilitator who leads the patent attorney / technical department from the management side inside and is responsible for preparing patent applications to Japan and foreign countries, contacting clients inside and outside the country, and managing applications and litigation cases. Please.

In addition to patents, there are also familiar jobs such as designs and trademarks.


...

Job Description

A foreign transport and logistics firm is looking for a Customer Support Specialist to join their team in Osaka. The ideal candidate for this position will be accountable for ensuring accurate and smooth customer service operations.

Responsibilities:

* Ensure seamless transportation of client's freight
* Handle the preparation and updating of relevant transportation documents
* Manage the negotiation efforts with transport firms, customs brokers, etc.
* Oversee accurate and timely updates of cargo status to customers
* Prepare quotations, ...

Job Description

紙パルプメーカーの日本法人にて、カスタマーサービス担当の募集です。クライアントからのクレーム対応・自社工場へフィードバック、商品の品質改良提案、新規顧客への技術的な商品説明業務などを行って頂きます。

職務内容:

* クライアントの問い合わせ・クレームの回答、自社工場への展開
* 商品の改良提案
* 製造方法の改善提案
* 顧客への技術的な説明
* 新規企業への商品提案

応募要件:

* ...

Job Description

A Customer Service Import position is now available at a global transport and logistics company. The chosen candidate will ensure effective planning and monitoring of the transportation and movement of goods to assigned geographic areas.

Responsibilities:

* Prepare bookings and transshipment in alignment with the firm's service policies and client needs
* Manage container stuffing and unstuffing arrangements
* Communicate with container freight station
* Drive customer needs and expectations
* Create shipping documentation including bills ...

Job Description

日本新規参入のBPOにて、大手旅行系IT企業(OTA)のカスタマーサポートを担っていただきます。英語の使用頻度が比較的高く、フラットな社風の中で働いていただけます。


職務内容

* 電話、メールによるお問合せ対応


理想の人材

* 日本語 N1以上
* 英語 TOEIC 800点以上
* コミュニケーションをとるのがお好きな方
* 旅行好きな方


条件・待遇

* 産休育休完備
* 結婚休暇

など様々な福利厚生


To ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Client Service will provide support to the clients and customers. Identify best practices and solutions for the clients through phone calls and emails.


Description

* Provide customer and client service through phone calls and emails
* Identify client needs and provide a thorough solutions
* Provide excellent customer service and client servic
* Creating and maintaining client files.
* Liaising with financial institutions on behalf of clients.
* Giving technical support to clients if needed.


Profile

* Must be newly graduates
* ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

■ Business content
・ NW retention monitoring of Internet fax
・ Support for satellite communication and electronic chart system failures
・ Portal site monitoring
・ Cryptographic software inquiry window
・ Remote control of mobile device terminals for overseas bases
・ Point card in-house inquiry window
・ Other multiple projects
* You will be required to carry out multi-purpose support for multiple tasks, but first after learning 1-2 tasks.
We will gradually expand the scope of support.

"In particular"
Please respond to inquiries ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Customer Service will help customers with their questions and addresses issues regarding products or services. They are responsible for providing support from start to finish to resolve customer inquiries or concerns.


Description

* Manage large amounts of inbound calls and emails in a timely manner
* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call cente ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

- Collect, analyze, process, and publish the data that ultimately move the financial markets.

- Apply problem-solving skills to identify innovative work-flow efficiency's and implement technology solutions to enhance the client systems, products, and processes - all while providing platinum customer support to external clients.


Description

* Understand the various work-flows and parameters that affect the index data.
* Use index data knowledge to provide first-class customer service.
* Resolve questions from clients such as Portfolio Mana ...

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