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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 2801-20listings

Employer シンクヘルス株式会社

カスタマーサポート（医療系アプリ・健康増進サービス）★週1リモート/時差出勤推奨 ★台湾チームとのグローバル連携あり

HOT
  • ★ Entry Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

【仕事内容】

カスタマーサポート（医療系アプリ・健康増進サービス）
◆土日祝休み／在宅勤務あり／移転間もないオフィス

医療機関やその患者さん、健康保険組合に向けた医療系サービスを提供する当社で、カスタマーサポートをお任せします。

【扱う商材】
糖尿病や生活習慣病の患者さんがアプリで自身の健康を管理をし、そのデータをもとに医師が診察を行なえるように支援する「シンクヘルスプ ...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Employer eLife Inc.

[CS/Counselor] We are recruiting individuals to handle customer service on an online medical consultation platform

NEW
  • ★ Entry Level
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 416.667K *Divided into12 month ）

Japanese Level Native Level
Job Description

【Job Description】
1. Customer Support Duties
2. Counseling Duties

【Job Details】
1.
- You will handle inquiries from customers via LINE or email.
- Through analyzing inquiries, you will contribute to improving the quality of service and customer support.

2.
- You will listen to customers' situations and concerns, and support the smooth and appropriate prescription of medication.
- You will provide counseling on doctor's cosmetics, ensuring that customers can select products appropriately. ...

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Employer ZIPLUS Co., Ltd.

[Sales Administrator] Utilize your Chinese language skills while working in Japan!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Our company operates a multilingual information platform focused on Japanese driver's license training camps, committed to providing essential information to our customers.
Join our dynamic team if you are fluent in Chinese and Japanese, and eager to assist customers interested in acquiring a Japanese driver's license.

■ Job Description:
We're looking for a fluent Chinese speaker with exceptional communication skills.

You will be entrusted with:
1. Training Camp Reception:
- Respond to inquiries through WeChat, LINE, and phone calls regarding ...

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Employer The Kahala Hotel & Resort Yokohama

★No experienced required ★ [ Reservation operator] ~ Working at a luxury hotel with a Hawaiian atmosphere ~

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

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Employer シンクヘルス株式会社

営業アシスタント（医療系アプリ・健康増進サービス）※週1リモート/時差出勤推奨 ★台湾チームとのグローバル連携あり

  • ★ Entry Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

★アピールポイント
・台湾で創業し、2018年2月に日本法人がスタート
・週1回のリモートワークを推奨
・台湾チームと関わる機会も多く、グローバルな環境

【仕事内容】

営業アシスタント（医療系アプリ・健康増進サービス）
◆土日祝休み／在宅勤務あり／移転間もないオフィス

医療機関やその患者さん、健康保険組合に向けた医療系サービスを提供する当社で、営業アシスタントをお任せします。

...

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Employer 株式会社 Spider Labs

「代理店での広告運用経験が活かせる！」カスタマーサクセス

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Native Level
Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

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Employer Du Pont Japan Kabushiki Kaisha

[Tokyo/Contract employee/3 days a week] Looking for customer service (women welcome! English can be used)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 2000K - JPY 2500K
（Monthly Salary Range： JPY - Japanese Yen JPY 166.667K - JPY 208.333K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

\Attractive Points/
◆It has a history of over 220 years! American Headquarters Global Company
◆You can make good use of your English as you are a combination of both foreign and Japanese backgrounds.
◆Work 3 days a week. Able to work while balancing family life
◆Job where experience in sales, supply chain, and trade affairs can be utilized


[Introduction]
DuPont, with a history of over 200 years and world-class technological development capabilities, is expanding its business worldwide.

As the core of the Asia-Pacific region, Du ...

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Employer Amazon Japan G.K.

★中国語生かせます★【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週２リモート可能★業界/業種未経験可能

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Recruiting Customer Support Specialists!

  • ★ Entry Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

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Employer Hotelbeds Japan K.K.

[Call Center] inexperienced welcome /work from anywhere/ Work life balane

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...

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Employer TDCX Malaysia Sdn Bhd

Foreign luxury brand customer support (Japanese-English bilingual)

  • ★ ★ Staff Level
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Description]
• Provide appropriate support through phone calls and messages as the face of the brand.
• Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
• Provide professional and accurate solutions to build better relationships with customers.
• Accurately listen to user feedback and provide feedback to the company.
• If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.

[Recruitment Backgro ...

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Employer TECH MAHINDRA Limited

Urgently hiring: Training Manager Position for Customer Support at Major E-Commerce Site

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 6000K - JPY 9000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Attractive points~
★Can work in a team
★Can use English
★Promotion system available

【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.

-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...

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Employer TECH MAHINDRA Limited

Urgently hiring: Team Leader Position for Customer Support at Major E-Commerce Site

  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available

【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.

• Collaborate with peers, superiors and quality team to facilitate ...

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Employer TECH MAHINDRA Limited

【Start date in June】 Customer support for a major e-commerce site

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen Under JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...

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Employer Aman Kyoto

AMAN Kyoto [Hotel front desk assistant manager/supervisor] Foreign-affiliated luxury hotel / working in Kyoto

  • ★ ★ ★ Senior Level
Location

Asia Japan Kyoto Kyoto

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

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Employer Teleperformance Malaysia Sdn. Bhd.

オンライン決済【カスタマーサポート】（新卒・未経験者可）マレーシアのリゾートで海外勤務に挑戦！

  • ★ ★ Staff Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イ ...

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Employer Interworks Confidence inc.

Game customer support: Game lovers welcome! E-mail correspondence and other work related to game content!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Kanagawa / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

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Employer 株式会社リフォックス

☆アメリカ勤務☆VISAサポートあり！未経験者へ充実した研修制度【カスタマーサポート】

  • ★ ★ Staff Level
Location

North America United States Texas

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Native Level
Job Description

【魅力ポイント】
☆金融と経済の中枢として繁栄しているテキサス州ダラスは、アートや文化芸術、教育も盛んな街！
☆お客様と電話やメールでやり取りもあるので、英語力を活かせる！
☆渡米前の研修やVISAサポートもあるので未経験でも安心して応募可能！

【具体的な業務内容】
広告代理店としてイベント運営や海外プロモーションを事業としている同社にて、近年海外案件が増加し、人気沸騰中の国産 ...

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Recruiter (Company is not publicly visible)

【メキシコシティ勤務の事務職】経験不問・ビザサポート有

  • ★ Entry Level
Recruiter QUICK GLOBAL MEXICO, S.A. de C.V.
Location

North America Mexico Mexico

Salary

MXN - Mexican Peso MXN 280K - MXN 460K

Japanese Level Native Level
Job Description

【業務内容】
・会合資料準備や議事録作成
・セミナー、イベント準備、運営サポート

【魅力ポイント】
・社会人経験者優遇
・女性活躍中
・ビザ取得サポート有
・メキシコ在住者優遇 ...

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