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Call Centre Manager/SV ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Call Centre Manager/SV」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Call Centre Manager/SV」.

For those with bilingual skills looking for work in Japan in 「Call Centre Manager/SV」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Call Centre Manager/SV

Language preference :English

Displaying 821-20listings

Employer ALACOM CO.,LTD.
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎!
★初めての海外勤務も人事スタッフがフォロー!
★リロケーションサポート充実!

【業務内容】
旅行予約サイトのカスタマーサポートとして働く新入社員の話し方やお客様の内容を聞いてフィードバックを行っていただく仕事です!
サポートエージェントの会話(電話、電子メール、チャットなど)のサブセットを確認したり、内 ...

Job Description

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか?

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

Job Description

【コミュニケーション能力に自信のある方、大歓迎】☆未経験の方は先輩社員がフォローします!自分の経験、スキルをさらに磨き活躍したい方からの応募も歓迎します!達成感のある仕事をしたい方にピッタリです♪

<マーケットリサーチスタッフ>
プロジェクト(プラントの新設や増設、更新、改造、メンテナンス工事
など)情報に関する聞き取り調査や社内データベースへの入力をお願いします。

主 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

●チーム管理: カスタマーサポートのチームを率い、日々の業務を効果的に管理します。スケジュールの調整、業績の追跡、目標の設定、チームメンバーのサポートなど。

●コーチングと育成: チームメンバーのスキルや能力を向上させるためのコーチングやトレーニングを提供します。

●問題解決: 顧客からの問い合わせやクレームに迅速かつ効果的に対応し、解決策を提供します。また、チームメンバーが直 ...

Job Description

お客様への旅行に関するサポートをして頂くお仕事です。
〇お客様対応(メールorチャット)
〇ホテルや航空会社への連絡(電話もあり)
-メールや電話でのカスタマーサポート
-航空券やホテル予約に関する変更や取り消し、問合せ対応(日本語使用)
-ホテルや航空会社への直接連絡での予約確認(英語使用)
...

Job Description

チームリーダーとして目標を設定し、戦略の実行、進捗状況の測定、結果の共有について直属の部下と協力する。

世界大手動画サイト提供会社での顧客対応業務となります。
日本人顧客からのお問い合わせ、付随業務に従事して頂きます。

・チャット、メール、電話にて広告などの掲載、
投稿に関してのサポート、アドバイス業務
・顧客からのフィードバックをもとにレポート作成業務
・その他付随業務 ...

Employer Thoth Pte. Ltd.
  • ★ ★ Staff Level
Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Conduct onboarding training sessions for new employees centered on service standards, product knowledge, and other essential elements of the role.
2. Conduct training sessions to help team members effectively understand and adopt new game content and processes.
3. Collaborate with the quality inspection team to evaluate training effectiveness, provide feedback, and identify areas for improvement.
4. Collect practice data, write reports, and analyze the effectiveness of the training program. Provides recommendations to strengthen training initiative ...

Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Lead and manage the content moderation team to ensure achievement of operational goals and requirements.
2. Manage team performance to ensure achievement of performance goals and key performance indicators (KPIs).
3. Assist team members in solving complex work problems and provide guidance and support to solve problems.
4. Prepare reports on the performance and trends of the content moderation team, conduct analysis, and suggest improvements.
5. Participate in the implementation of content moderation process improvements, idea contribution, and ef ...

Job Description

【お仕事内容】
SNSの広告主からの問い合わせ対応(チャット・Eメール・電話)

・適切なツールを使ってお問い合わせに対応する
・データ入力
・エスカレーション対応
・SLA値の保証

※電話対応は2~3割ほどです。 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

In this role you will be mandated to drive process improvements in customer service operations, providing oversight and direction for process optimization of order management. You will also be handling the inquiry management and communication with internal /external customers including outsourced day-to-day operations of the Japan business.


Description

・Collaborate with Customer Service operations team to achieve more efficient and high-value-added services with shared responsibility for achieving CS KPI target.
・The Customer Service Operati ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.


Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.

Among the main responsibilities:

* KPI analysis and implementation of measures to improve support quality
* Communicate directly with internal depa ...

Job Description

As the General Manager of the Operations Planning Department, you will be responsible for strengthening internal controls and promoting projects across the entire first-line operations division.

1. Project promotion
Creating a business flow that follows the customer journey
Extracting issues based on facts, figures, and data, planning and promoting improvement measures
Documentation (creation of documents such as regulations and manuals)
Organize, promote, manage, and realize projects as a party to the business
Communication and coordination with ...

Job Description

In the Operations Planning Department, you will be responsible for managing the following operations.

・Planning for operational improvement of customer support department and financial crime prevention department
・Requirements definition for legal requirements ・PJ promotion
・Management, operation, and promotion of project groups promoted by the Operation Planning Department
・Planning of risk reduction measures related to operational errors
・Improve risk management and risk management related to operational errors ...

Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。(電話、メール、チャット対応)

関連するデータを収集、分析し、サイト全体を改善。
業務に付随するレポーティング業務など。 ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Inquiries in English at the center]
Sub-supervisor work including English correspondence.
・Telephone inquiries from customers
・Enter customer response history into a dedicated system (Salesforce)
・Work follow-up of operator staff on PC (escalation support)
・Work related to the creation of course event application screens
・Telephone follow-up and secondary support (complaints)
・Respond to incoming calls in English and translate e-mails ...

Job Description

【魅力ポイント】
☆金融と経済の中枢として繁栄しているテキサス州ダラスは、アートや文化芸術、教育も盛んな街!
☆お客様と電話やメールでやり取りもあるので、英語力を活かせる!
☆渡米前の研修やVISAサポートもあるので未経験でも安心して応募可能!

【具体的な業務内容】
広告代理店としてイベント運営や海外プロモーションを事業としている同社にて、近年海外案件が増加し、人気沸騰中の国産 ...

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