As Food and Beverage manager, you will be taking care of all the operational aspects of the hotel related to Food & Beverage. You will be responsible for maximizing sales and revenue through customer satisfaction and delivering an excellent experience for the customers.
* Manage all F&B and day-to-day operations, keep the service at highest standards within the budgets
* Give the relevant training and coaching to the F&B team; attract, recruit, talented personnel
* Build targets, KPI, schedules, policies and procedures
● Daily store sales aggregation
● Deposit and withdrawal management (head office, stores, subsidiaries)
● Retail cash management
● Expense settlement
● Payment and transfer business
● Invoice creation business settlement business (monthly, quarterly, annual)
● Creation of cash flow schedule
● Accounting operations of subsidiaries
* We are working in cooperation with the Human Resources and General Affairs Group and the Accounting, Finance and IR Group. Because it is listed on the Second Section of the Tokyo Stock Exchange, there ...
As a service trainer, you will provide store guidance and human resource development for general customer service to managers and employees of overseas stores.
・ Understand customer base and issues at overseas stores
・ Guidance and advice on customer service
・ Creating and brushing up customer service manuals
・ Build employee mindset
・ Creation and operation of training programs ...