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Customer Success/Client Success ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Success/Client Success」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Success/Client Success」.

For those with bilingual skills looking for work in Japan in 「Customer Success/Client Success」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Success/Client Success

Language preference :English

Displaying 651-20listings

Employer Caterpillar Finance Kabushiki Kaisha

Yokohama Minato Mirai [Project Leader / Black Belt]

HOT
  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 12000K - JPY 15000K

Japanese Level Native Level
Job Description

[Recruitment Background]
We are seeking a member to lead various projects following the transfer of the previous position.

[Department Information]
Supervisor: Foreign national
Team Members: 4 (China, India, Australia, Japan)

Role Definition
Coordinate management of multiple, related high-priority and/or high-risk projects where the project's scope is aligned with key strategic initiatives. Lead project teams to deliver complex business, integration, implementation projects, and continous improvement/lean efforts.

Responsibilities
• A ...

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Employer DEGICA Co., Ltd.

Customer Support (カスタマーサポート)

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

決済等のサービスを提供する当社にて、カスタマーサポートを中心に担当いただきます。本ポジションはカスタマーサポートからのスタートとなりますが、将来的にはカスタマーサクセス（CS）へのキャリアパスを見込めます。長期的に成長し、より戦略的な役割を担っていただける方を歓迎します。

【お任せする業務】
■サービスに関するお問い合わせ対応
■当社の戦略に合わせたカスタマーサービス提供の ...

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Employer Nagarro K.K.

[The backbone of the company] A project manager who leads global companies to successful SAP/ERP implementation and renewal

  • ★ ★ ★ Senior Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Chinese Level Fluent
Job Description

• Lead planning, execution, and delivery of ERP projects (SAP, Oracle, Dynamics, etc.).
• Serve as the primary point of contact for Japanese-speaking clients/stakeholders.
• Translate business requirements into functional/technical specifications.
• Manage project timelines, budgets, resources, and risks to ensure on-time, within-scope delivery.
• Conduct project status meetings and provide regular updates to stakeholders in both English and Japanese.
• Collaborate with internal teams, vendors, and third-party consultants.
• Ensure al ...

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Employer EIRE Systems K.K.

Account Manager (IT Managed Services)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

For nearly 30 years, EIRE Systems has delivered professional IT services to multinational corporations and Japanese firms expanding abroad. Our business continues to evolve and we're now seeking to hire an Account Manager to focus on customer success—building strong, high-trust relationships with our Small-to-Medium Enterprise (SME) clients and drive account growth.

You’ll be their go-to partner—making sure they get real value from our IT services, resolving issues before they escalate, and uncovering opportunities to expand our solutions. Worki ...

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Recruiter (Company is not publicly visible)

✈️マレーシアのリゾートエリア勤務✨大手航空会社サポートスタッフ募集🏝️

  • ★ Entry Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 158K
（Monthly Salary Range： JPY - Japanese Yen JPY 9833 - JPY 13.167K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

大手航空会社の B2B サポートチーム として、旅行代理店から電話・メールで問い合わせを担当します。
航空券予約、変更、返金、特別依頼など、航空会社専用ツールを使用して手続きを行います。

【Language Talent Solutionsのご案内】
Language Talent Solutionsはマレーシア政府の認可を受けた人材紹介会社となり、海外経験豊富なリクルーターが応募からマレーシア渡航までしっかりとサポートいたします。
弊社日本人 ...

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Recruiter (Company is not publicly visible)

【ハイブリット勤務有】オンラインカスタマーサポート★中国語活かす

  • ★ Entry Level
Recruiter 大川株式会社
Location

Asia Japan Tokyo Nakano

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Chinese Level Daily Conversation Level
Job Description

国際的な職場で日本語対応！

【仕事内容】
BtoBの技術問合せ対応ですが、技術班のサポートがあるため専門知識が無くても務める事が可能。

1日約4～5件の対応（1件あたりの対応時間は比較的長く、電話対応後に関連部署と連携し、問題解決策を検討）

【アピールポイント】
♪土日・祝日勤務の場合、在宅勤務のハイブリット勤務♪ ...

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Recruiter (Company is not publicly visible)

【ハイブリット勤務有】オンラインカスタマーサポート★業界未経験可

  • ★ Entry Level
Recruiter 大川株式会社
Location

Asia Japan Tokyo Nakano

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Chinese Level None
Job Description

国際的な職場で日本語対応！

【仕事内容】
BtoBの技術問合せ対応ですが、技術班のサポートがあるため専門知識が無くても務める事が可能。

1日約4～5件の対応（1件あたりの対応時間は比較的長く、電話対応後に関連部署と連携し、問題解決策を検討）

【アピールポイント】
♪土日・祝日に勤務が発生した場合、在宅勤務のハイブリット勤務！♪ ...

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Employer ZenGroup INC

Malay・English Customer Support

  • ★ ★ Staff Level
Location

Asia Japan Osaka Osaka

Salary

JPY - Japanese Yen JPY 3500K Over

Job Description

◆ Siapa Kami
Kami adalah ZenGroup, sebuah syarikat e-dagang global yang berpusat di Osaka, melayani
pelanggan di seluruh dunia. Kami adalah pasukan yang pelbagai, mewakili lebih daripada 30 kewarganegaraan, 6 benua, dan menyediakan perkhidmatan kami kepada dunia dalam 19
bahasa.

◆ Gambaran Keseluruhan Syarikat
ZenGroup Inc. terdiri daripada lima bahagian:
● ZenMarket, perkhidmatan pembelian proksi untuk produk Jepun yang tidak terdapat di
luar negara
● ZenPlus, pusat beli-belah e-dagang rentas sempadan yang menjual barangan Jepun di
pe ...

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Recruiter (Company is not publicly visible)

【キャリアチェンジ】グローバル医薬物流企業でのインサイドセールス

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

医薬品・ヘルスケア業界向けの物流サービスを提供するグローバル企業にて、インサイドセールス職の募集です。営業チームの一員として、電話やオンラインでの新規顧客開拓を中心に、将来的なフィールドセールスへのキャリアパスも開かれています。専門性の高いサービスを扱うため、業界知識を活かしながら着実に成長できる環境です。


職務内容

* 電話・ビデオ通話を通じた新規顧客の開拓（F2F営業は ...

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Recruiter (Company is not publicly visible)

Field Sales Junior Staff

NEW
  • ★ Entry Level
Recruiter Cornerstone Recruitment Japan K.K.
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 333.333K - JPY 416.667K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

Management:
•
Responsible for sales activities to business members in a specific area and managing weekly sales progress.
•
Support, planning, execution, and management of internal and external events.
•
Responsible for achieving sales targets in a specific area.
Negotiations:
Internal and external contacts:
External: Brand Partners (registered business members), potential customers, etc.
Internal: Sales, marketing, member services, accounting, etc.
Interactions: Information sharing, negotiations, coordination, meetings, account manageme ...

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Recruiter (Company is not publicly visible)

😍HOT! Urgent Jan'26 Start😍 SaaS Customer Success [Eng/Jpn] Sat/Sun OFF / Up to 4.8M / Global Team [Visa Holders Welcome]

NEW
  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 416.667K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Job Description]
★ Global SaaS Customer Success: Leading clients' businesses to success with language skills and proposal-driven expertise

This consulting role focuses on establishing and promoting the use of global SaaS payment services for companies that have implemented them. Rather than providing passive support, you will partner with clients and proactively propose ways to achieve better results.

[Specific Job Details]
・Onboarding Support (Implementation Consulting): Supporting new users with initial setup and proposing operational flow ...

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Recruiter (Company is not publicly visible)

😍HOT! Urgent Jan'26 Start😍 SaaS Customer Success [Chinese/Eng] Up to 4.8M / Global Team! [Japanese N3 OK / Visa Holders Welcom

NEW
  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Daily Conversation Level
Chinese Level Fluent
Job Description

[Job Description]
★ Professional SaaS adoption support using Chinese, English, and Japanese

- This customer success role provides implementation support, operational onboarding, and problem resolution for corporate users of global companies' payment SaaS. While Japanese is the team's official language, Chinese and English will be the primary language used for customer support.

[Specifics]
- User success support (mainly Chinese and English): Provide instruction on dashboard usage and configuration, and answer technical questions during the devel ...

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Recruiter (Company is not publicly visible)

😍HOT! Urgent Jan'26 Start😍 SaaS Customer Success [Thai/Eng] Up to 4.8M / IT Career! [Working Visa Holders Welcome]

NEW
  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 416.667K *Divided into12 month ）

Japanese Level Daily Conversation Level
Job Description

[Job Description]
★ Global SaaS Customer Success: Leading clients' businesses to success with language skills and proposal-driven expertise

This consulting role focuses on establishing and promoting the use of global SaaS payment services for companies that have implemented them. Rather than providing passive support, you will partner with clients and proactively propose ways to achieve better results.

[Specific Job Details]
・Onboarding Support (Implementation Consulting): Supporting new users with initial setup and proposing operational flow ...

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Recruiter (Company is not publicly visible)

【東京・千葉】英会話スクールで生徒対応のお仕事＼54カ国のメンバーとグローバルな組織で働く／未経験歓迎！20～30代活躍中 1403

NEW
  • ★ ★ Staff Level
Recruiter J Styles Co., Ltd.
Location

Asia Japan Tokyo Shinjuku / Asia Japan Tokyo Shibuya / Asia Japan Chiba Chiba

Salary

JPY - Japanese Yen JPY 3000K Over

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

有名英会話スクールの担当校舎にて、スクールの運営を担っていただきます。
具体的には…

1. 生徒対応、コミュニティ作り
生徒とコミュニケーションを積極的にもち、信頼関係を築く
イベントを企画し、スクールのコミュニティを盛り上げる

2. 学習プラン提案・継続サポート
一人ひとりに合った学習プランの提案
利用継続のためのフォロー
校舎全体の学習環境とサービス品質の向上につとめる

3. ス ...

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Recruiter (Company is not publicly visible)

[English-speaking customer success support] Joining in January 2026. Onboarding support for corporations introducing overseas SaaS products.

  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 416.667K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■ Job Description
This is a Customer Success support position, responsible for implementation consulting for a global payment service SaaS company.

● Onboarding support for new product users
- You will provide initial implementation support and suggestions for more effective use for users who have just started using the product.
- The success of this onboarding process within Customer Success is crucial for future business growth!
- You will be responsible for this important onboarding portion, which will lead to not only practical implementat ...

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Recruiter (Company is not publicly visible)

[Chinese-speaking customer success support] Scheduled to join in January 2026. Responsible for customer support and overseas SaaS products.

  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Daily Conversation Level
Chinese Level Fluent
Job Description

■ Job Description
・Supporting corporate users after SaaS implementation
(Combination of email, chat, and phone calls)
・Identifying the true nature of issues and making optimal proposals
・Engaging with users while conducting research until issues are completely resolved
・All support for Japanese users is in Japanese, while internal documents and systems are in English

●Cases handled
・How to use the dashboard for viewing sales management, etc.
・Responding to questions during the development phase of a service with over 10 products ...

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Recruiter (Company is not publicly visible)

[English-speaking customer success support] Scheduled to join in January 2026. Responsible for customer support and overseas SaaS products.

  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■ Job Description
・Supporting corporate users after SaaS implementation
(Combination of email, chat, and phone calls)
・Identifying the true nature of issues and making optimal proposals
・Engaging with users while conducting research until issues are completely resolved
・All support for Japanese users is in Japanese, while internal documents and systems are in English

●Cases handled
・How to use the dashboard for viewing sales management, etc.
・Responding to questions during the development phase of a service with over 10 products ...

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Recruiter (Company is not publicly visible)

[English bilingual customer success support] Start January 2026. Responsible for customer support and overseas SaaS products

  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Job Description]
■Detailed Job Description
This is a customer success support position, responsible for implementation consulting for a global payment service SaaS company.

・Support corporate users after SaaS implementation
(Combination of email, chat, and phone calls)
・Identify the essence of the issue and make optimal proposals, rather than simply responding to FAQs
・Conduct independent research and communicate with users until the issue is completely resolved
・All communication with Japanese users is in Japanese, while internal doc ...

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Recruiter (Company is not publicly visible)

[Thai and English speaking customer success support] Scheduled to join in January 2026. Responsible for customer support and overseas SaaS products.

  • ★ ★ Staff Level
Recruiter YAMAGATA Corporation
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 416.667K *Divided into12 month ）

Japanese Level Daily Conversation Level
Job Description

[Job Description]

■Detailed Job Description
This is a customer success support position responsible for implementation consulting for a global payment service SaaS company.

● Onboarding support for new product users
- Provide initial implementation support and suggestions for more effective use for users who are just starting to use the product.
- Clients will be responsible for the onboarding portion, and you will be responsible for improving and building other operational processes,
leading to increased user satisfaction.

・User Suppo ...

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Recruiter (Company is not publicly visible)

【Customer Success】B2B IT Support ｜English-Speaking, Office-Based

  • ★ Entry Level
Recruiter iHOLON Co.,Ltd
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Handing inquiries and providing user support via email and chat.
Coordinating with internal departments to resolve user issues.
Monitoring and ensuring a safe online environment for users.
Collecting and analyzing user feedback for service improvement.

This role does not require prior experience, making it an excellent opportunity for those interested in an IT-related office job where you can actively use English. ...

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