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①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪
② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...
[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.
②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...
◎You will be in charge of customer support (inquiry desk) at the Japanese subsidiary of an electronic parts manufacturing distributor company with its headquarters in the US.
[Specific duties]
・Respond to inquiries from purchasing and procurement staff of manufacturers who have visited our website.
*Around 20 inquiries per day
*Mainly respond to emails and phone calls.
*If data entry is required, we will request the local team in Vietnam.
・We will make appropriate suggestions depending on the inquiry.
You will be responsible for accounting and general affairs support at a general trading company that is a parts manufacturer boasting the world's top share of aluminum wheels for automobiles.
[Specifics]
1. Creating, inputting, and tallying accounting data
2. Sorting documents (sorting and filing accounting documents)
3. Checking various documents (deposits and withdrawals, travel expenses, etc.)
4. Sorting documents (sorting and filing other internal documents)
5. Managing office supplies
6. Attendance management
7 ...
Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
(2.) Improve skill level through self-development / nomi ...
■The Japan branch of the Asia's largest international study abroad agency, the iae group, which has over 60 offices in 13 countries around the world.
■It is an environment where you can sharpen your skills more and more depending on your motivation.
【Job Description】
At our company, which supports students studying abroad, we will entrust you with communication related to student admission procedures with affiliated overseas universities. English is mainly used for writing and reading comprehension, and there are situations where it is used ...
■ Main tasks
・Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
・Drive client acquisition activities.
・Develop relationships with key travel agent partners.
・Work with the wider sales & other internal teams to align strategy for the sales area.
・Negotiate, implement and track the performance of key commercial agreements.
・Represent the company at client conferences, trade shows and other industry-related events.
・Participate in all strategy planning, reporting ...
■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...
[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel