[Job overview]
You will be responsible for work as a localization PM (leader or assistant).
[Business content details]
・Lead or support work related to translation coordination
・Game localization in general
・Translation outsourcing
・Translation schedule adjustment
・Translation budget management
・Acceptance inspection of translation deliverables
・ Negotiation with the development team
・Coordination with overseas audio recording studios
・LQA bug progress management
・General translation work ...
◆Sample day at work
9~10 Morning routine: Arrive at work, get coffee, check-in with the team, catch up with outstanding emails
10~11 Data: Check PPC ads performance and make changes that will optimize and improve the campaigns in the long term..
11~12 Focus block: Research Keywords and topics trending ...
You will be in charge of developing overseas agencies in Latin America and new customers.
・Developing agencies via email and phone
・Online business negotiations
・Business negotiations during overseas business trips
・Gathering information on the assigned area
・Preparing sales-related documents
・Participating in events
etc.
(About overseas business trips)
There will be overseas business trips for about 1-2 weeks per month.
(Other)
*There will be online meetings in English with the Singapore branch. ...
◆Duties Include
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)
◆Example Day at Work
9~10 Morning routine: Get coffee, say hi to everyone, briefly review internal messages from the day before, and begin working on customer support tickets.
10~12 Catch up: Handle outstanding Spanish tickets that came in overnight, and continue with ongoing translation tasks.
12~13 Lunch Break
13~14 ...
・Response to customer inquiries (email, website, chat, phone, etc.)
- Collaborate with various teams to answer customer questions and resolve customer issues.
・Other incidental work (translation, etc.) ...
・Response to customer inquiries
- Collaborate with each team to answer customer questions and solve problems
・Supervision of part-time operators
・Other incidental work (translation, etc.) ...