Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
(2.) Improve skill level through self-development / nomi ...
Due to business expansion, we are looking for an L2/L3 desktop support specialist.
Job details
The IT Helpdesk Technician – Level II/III is responsible for desktop, laptop, audio visual and other user device support including, but not limited to, break/fix, configuration issues, troubleshooting, software installations, hardware repair of both Microsoft Windows and Apple OS X machines. This position will be the on-site resource for working on issues escalated by Level 1 support. The Level II/III Deskside tech will also be responsible for researching ...
■The Japan branch of the Asia's largest international study abroad agency, the iae group, which has over 60 offices in 13 countries around the world.
■It is an environment where you can sharpen your skills more and more depending on your motivation.
【Job Description】
At our company, which supports students studying abroad, we will entrust you with communication related to student admission procedures with affiliated overseas universities. English is mainly used for writing and reading comprehension, and there are situations where it is used ...
■ Main tasks
・Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
・Drive client acquisition activities.
・Develop relationships with key travel agent partners.
・Work with the wider sales & other internal teams to align strategy for the sales area.
・Negotiate, implement and track the performance of key commercial agreements.
・Represent the company at client conferences, trade shows and other industry-related events.
・Participate in all strategy planning, reporting ...
■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...
We are looking for Associate Production engineer due to business expansion!
Entry Level is (2+ years of experience) are welcome!
Job Summary
As part of a global engineering team, provide white-glove break/fix response, fulfill requests, maintain ticket SLAs, write knowledge base articles, and maintain edit stations, booth systems
and other studio equipment in a mixed Macintosh / Windows-based environment
Responsibilities
・Deliver white-glove service to instructors and editors, both on-site and remote.
・Custom-configure booth Macs, PCs an ...
The company, which is a multifunctional trading company that develops globally with a focus on food, is recruiting more staff for overseas sales.
*In consideration of the applicant's wishes and aptitude, we will confirm the following assigned departments.
■ Business details:
<Section 2, Sales Department 1>
We will expand sales of products imported from suppliers in Eastern Europe (Austria, Poland, etc.) to major beverage manufacturers. In addition to strengthening relationships with existing suppliers (including quantity and price negotiations) ...
The company, which is a multifunctional trading company that develops globally with a focus on food, is recruiting more staff for overseas sales.
*In consideration of the applicant's wishes and aptitude, we will confirm the following assigned departments.
■ Business details:
<Section 2, Sales Department 1>
We will expand sales of products imported from suppliers in Eastern Europe (Austria, Poland, etc.) to major beverage manufacturers. In addition to strengthening relationships with existing suppliers (including quantity and price negotiations) ...
・Project manager assistance and support
*The following services are mainly provided, but the scope of support changes depending on the scale of the project.
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage re ...
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage reports and necessary documents.
・Evaluate project performance and regularly report to stakeholders
・Coordination with stakeholders regarding scope, purpose, a ...
[Charm of the position]
◇Incentives will be provided according to goal achievement!
◇You can engage in a wide range of activities such as handling and sales of products that use the latest technology, which will lead to an increase in your self-worth!
◇You will feel a great sense of accomplishment when you close a deal, as you can get a sense of value from a global perspective, not just in Japan, but also in India!
[Business content]
・IT engineer dispatch (SES) sales, solution sales
・Sales planning, marketing, sales planning or new cust ...
As the lead consultant for each SAP module in global expansion projects and migration of existing ECC-based systems to S/4HANA, you will be responsible for the following tasks:
・Technical evaluation regarding S/4HANA migration
・Team management including global teams
・Specification review, implementation, and testing. Support and execution of customer-related plans Support, migration, and deployment ...
*In addition to experienced people, we are also waiting for applications from inexperienced people who want to challenge PR.
・Propose and execute advice, plans and measures (strategies, tactics, etc.) for solving communication problems of clients in charge. Communication with the client in charge
・Proposals and planning for clients in charge
・After making a proposal, execute the decided plan
・Media Relations
・Writing press releases
・Japanese ↔ English translation and localization
・Reporting to clients
・Team management
・ ...
General affairs
1) Reception duties (answering telephone calls, mail, and courier services)
2) Management of in-house equipment (office supplies, coffee server)
3) Management of attendance management system
4) Management of entry and exit documents
5) Arrangement of service apartments and employee accommodation
6) Support for other HR-related general affairs ...