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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 9281-92listings

Job Description

■業務概要
大手外資系企業で働く従業員向けヘルプデスク業務お願い致します。
具体的には下記業務をお任せいたします。

■業務内容
・ユーザー対応(問い合わせ対応、グローバルチームからのエスカレーション対応、アナウンス対応、拠点対応)
・アカウント管理(各種アカウントの登録・削除・変更作業、メンテナンス)
・申請対応(各種申請書の問い合わせ対応、システムの登録・削除・変更)
・PCキッテ ...

Recruiter UT エフサス・クリエ株式会社
  • ★ ★ Staff Level
Job Description

職務内容
【業務内容】
〇運用サポートやトラブル解決対応など、法人向けシステムのITヘルプデスク業務をお任せします。具体的には
・PCや各種業務システムの運用やトラブルの解消をサポートするお仕事です。
・コールセンターや企業内に常駐し、ユーザー様からの問い合わせに対応します。
〇仕事内容詳細
・業務システムの操作案内やトラブル対応
・PCやプリンターの操作案内やトラブル対応
・専 ...

Job Description

Computacenter Japan is now hiring a Call manager as our permanent employee.

As a member of the IT Managed Service team, you will be responsible for providing first-line support via phone/chat/email to Front and Back Office staff of the company. The primary focus of the role will be to provide first-line support for all PC related issues within a standardized operating environment. You will be required to identify issues and escalate them to the appropriate second or third-line IT teams, both locally and globally, following identification and initial t ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Business overview]
You will be responsible for help desk operations and IT infrastructure management for IT equipment and systems resident at client sites.

[Specific job details]
■Responding to various inquiries from users (PC operation, network support, business application support, troubleshooting, etc.)
■Account management (password reset, ID issuance, etc.)

[Supported languages and channels]
■Supported languages: Japanese, English
■Supported channels: phone, email, chat, web, etc.

[Work-life balance]
■In order to lead the wa ...

Job Description

[Business overview]
You will be in charge of overall management work for technical support projects related to smartphones, tablets, music players, etc. for major foreign manufacturers.

[Specific job details]
■General project operational management (delivery date, quality, etc.)
■ Income and expenditure management of the project in charge
■Human resource management/development (attendance management, recruitment, training, etc.)
■Customer negotiations (customer companies and partner companies, etc.)
*Includes reporting in English and pre ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Business overview]
We are looking for a person in charge of project management (project leader candidate position).
■Project work under the service level agreed with the customer
■Incident management
■Business process improvement, analysis, and proposals
■Trouble handling/solving various issues, etc.
*Since the customer is a foreign company, English support is required.

[Project work]
《Service desk compatible》
■IT devices such as PCs, smartphones, and tablets, and standard application support
■Responding to inquiries regardin ...

Job Description

[Business overview]
My job is to respond to inquiries from customers regarding product specifications and failures by using all possible means to resolve problems, such as referencing knowledge, verifying operation, analyzing error logs, and consulting with manufacturers to gather information.

[Specific job details]
■Security service maintenance and operation
■User response to inquiries (*) (Japanese: phone/email/chat)
■Communication with overseas clients (English: email/phone/chat)
■Document translation (English → Japanese)
*Inquiry d ...

Job Description

[Business overview]
You will be responsible for customer support for bilingual projects. We are looking for a wide range of candidates, from people with no IT experience who want to work in IT work using English, to people with bilingual IT work experience.
Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English. This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine.

[ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Main Job Responsibilities]
・Responding to inquiries from users (how to use the service, problems, etc.)
・Verify and resolve service defects
・Understand user issues and requests and share them with relevant departments
・Notify users of product information
・Creating user manuals
[Business background]
In order to strengthen the system as the business grows, we are looking for people who can handle inquiries from users and create manuals for users. ...

Job Description

外資系ITサービス企業の日本法人におけるアイデンティティ・ガバナンス管理 サポートエンジニア職です。
1年以上の関連IAM/IGAソリューションのサポート経験をお持ちの方を求めております。


職務内容
Identity & Governance Management /Web Access Manager製品の技術職として、
以下の職務を担って頂きます。
- 顧客へのテクニカルサポートの提供
- 顧客へのプロフェッショナルサービスの提供
- パートナーへのタイムリ ...

Job Description

[Specific duties]
■ Help desk for users (email/telephone/chat support)
■ PC and smartphone kitting
■ Support and troubleshooting for multi-function printers, OA equipment, etc.

In the future, we will also leave the operation and maintenance of each system to you.
■ AD, operation management of domain server environment
■Operation management of network environment between bases
■ Operation management of virtual environment (VM Ware, Hyper-V)
■ Optimization of operation management tools such as MDM (Lanscope)
■Improvement of remot ...

Job Description

業界未経験者、OK◎
英語力を活かしITサポートの第一線で活躍しませんか?
福利厚生制度が充実で働きやすさ抜群◎

【お仕事内容】

◆ITサービスチームの一員として、
 コールマネージャの役割
◆電話/チャット/メールを通じて、
 
フロントオフィスとバックオフィスの社員に
PC関連のサポート提供
◆標準化された運用環境内での
問題特定と初期トラブルシューティング

など


効果的なコミュニ ...

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