■ Responsible for translating "project outlines" and "specifications" (Japanese to Chinese, Chinese to Japanese).
■ Interpretation work for telephone and video conferences held almost daily connecting bases in China and Japan.
■ Progress management work
Once you become accustomed to translation and interpretation work, you will also be entrusted with project progress management work. ...
[Job Overview]
We are looking for a bridging manager to support the development of our products globally and in Japan. This position connects development with overseas partner companies and smoothly supports intercultural communication.
We are looking for various support related to development and operation, such as localization-related and technical support, as well as creative support, tailored to the individual's characteristics.
[Specific duties]
■Interpretation of development-related emails/chats/meetings
■Translation of materials (develo ...
[English Benefit Counter Leader]
You will handle applications in English at the benefit application counter within the city hall.
- Accept benefit application documents.
- Scan application documents and check for errors.
- Coordinate team members and give work instructions.
- Compile and report on the number of tasks.
- Answer phone calls.
* When foreign visitors visit the office, you will be required to respond in English. ...
[Public relations using SNS]
We will use various SNS to promote our company and recruit overseas talent.
We will visit companies that employ overseas talent, provide interpretation support for the talent, and participate in meetings with the companies.
We will also perform translation and interpretation work using our language skills.
1. Promoting our company and recruiting overseas talent using SNS
2. Attending interviews for specific skills (interpretation work)
3. Translating documents and interpreting talent
4. Supporting the employment and li ...
[Product order management]
We will order products and confirm delivery dates overseas.
・Data entry into the company's system (orders, shipping processing, orders, etc.)
・Respond to inquiries from repair bases, mass retailers, etc.
・Responding to inquiries by phone and email
・Management of parts sales on sales sites
・Management of delivery company invoices ...
[Management of Vietnamese trainees]
We will visit the dormitories of Vietnamese trainees and provide employment and life support.
・Interviewing absentees and transporting them to the hospital
・Creating duty lists and bulletin boards
・Equipment management and purchasing arrangements
・Visit each room
・Interview with trainees
・Visit the kitchen and check the hygiene of common spaces
・Nighttime entry/exit management
・Other emergency response
*You will stay in the trainee's dormitory (private room) according to your schedule. Rent is ...
[3rd week - OK! English telephone operator】
We will respond to inquiries about accommodation facilities in English (chat/phone support)
Our main role is to respond to inquiries regarding accommodation facilities, but those who can speak English may also provide interpretation services.
*Japanese only is OK.
*Basic chat support only is OK. ...
[French interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in French and Japanese.
We will respond using phone and chat. ...
[Thai language interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in Thai and Japanese.
We will respond using phone and chat. ...
[Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
...
[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Thai.
・We will respond in Thai to any problems that passengers may have while boarding the aircraft.
・We will respond in Thai for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refu ...
[Call center English interpreter]
Respond to customer inquiries.
・Respond to inquiries regarding local governments and events
・Interpretation support over the phone and translation support via email
・Customer response history input
*English support only accounts for about 10% of the total. ...
[Inquiries in English at the center]
Sub-supervisor work including English correspondence.
・Telephone inquiries from customers
・Enter customer response history into a dedicated system (Salesforce)
・Work follow-up of operator staff on PC (escalation support)
・Work related to the creation of course event application screens
・Telephone follow-up and secondary support (complaints)
・Respond to incoming calls in English and translate e-mails ...
[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...
[English support for international students]
We provide support for accepting foreign students and researchers at the university.
・Entrance examination procedures (application document preparation, support for arriving in Japan, etc.)
・Researcher acceptance work (application procedures, support for arriving in Japan, etc.)
・Visitor support
・Email and phone support
・Creation, copying, and filing of materials and postings
・Management and ordering of equipment and consumables
・Overseas mail shipping, tracking (arrival confirmation), an ...