[Product order management]
We will order products and confirm delivery dates overseas.
・Data entry into the company's system (orders, shipping processing, orders, etc.)
・Respond to inquiries from repair bases, mass retailers, etc.
・Responding to inquiries by phone and email
・Management of parts sales on sales sites
・Management of delivery company invoices ...
[French interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in French and Japanese.
We will respond using phone and chat. ...
[Thai language interpretation at call center]
I work at a multilingual call center.
We respond to customer inquiries in Thai and Japanese.
We will respond using phone and chat. ...
3 months training at a clinic in Japan. After that, you will work as an interpreter at a clinic in Dubai.
・General interpretation services using Arabic and English
・Hearing about customer concerns
・Suggestion of treatments and menus
・Telephone support
・Reception duties
・Other incidental duties ...
In order to smoothly proceed with the project at the company's Global Partner Division,
This position will serve as a liaison between the person in charge of the client's Korean corporation and the company's staff.
▼Business details
・Translation of proposals created by sales staff
・Project progress reporting to clients
・MTG settings with clients and interpretation when present
We plan to have you involved in a wide range of activities. ...
You will be in charge of measures to increase the number of app users and measures to increase the frequency of use by app users, targeting English-speaking countries. You can implement various measures to improve KPIs while collaborating with product teams and designers.
・SNS
・E-mail magazine/Blog
・Improved app UXUI
・Planning measures based on data
etc ...
[Automotive system operation support]
・Operational support for systems at each location
・Business collaboration with overseas members in English
・Negotiations with external parties in English
・Creating English operating procedure manuals, creating explanatory materials, correcting changes, organizing processes, etc.
・Tool management of customer inquiry status
・Support desk operation (TOOL improvement, meetings with overseas bases, etc.) ...
[Inquiries in English at the center]
Sub-supervisor work including English correspondence.
・Telephone inquiries from customers
・Enter customer response history into a dedicated system (Salesforce)
・Work follow-up of operator staff on PC (escalation support)
・Work related to the creation of course event application screens
・Telephone follow-up and secondary support (complaints)
・Respond to incoming calls in English and translate e-mails ...
[Responding to airline ticket inquiries]
・We will respond in English to customer inquiries regarding airline tickets.
・We will respond in English to any problems that passengers may have while boarding the aircraft.
・We will respond in English for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
(inbound, outbound, chat, web form)
・Customer response (including complaint response)
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
...
[English operator for hotel reservations]
・Receive hotel reservations and respond to inquiries in English.
・Confirm guest reservations and enter information on the PC.
*Both calls and calls from customers will occur.
*The input system is in English. ...
[Responding to airline ticket inquiries]
・We will respond to customer inquiries regarding airline tickets in Thai.
・We will respond in Thai to any problems that passengers may have while boarding the aircraft.
・We will respond in Thai for matters such as airline ticket refunds.
- Enter correspondence history and customer information into the computer.
・Customer support (including some complaint handling) *Manual available.
▼Inquiry example
"I'd like to make a reservation..."
"I would like to change or cancel..."
“How can I get a refu ...
[Call center English interpreter]
Respond to customer inquiries.
・Respond to inquiries regarding local governments and events
・Interpretation support over the phone and translation support via email
・Customer response history input
*English support only accounts for about 10% of the total. ...
[Tele appointment interpretation in Chinese]
Telephone appointment interpretation in Chinese regarding global Wi-Fi.
We will contact the Chinese corporation and arrange a meeting date. There are no quotas.
・Chinese tele-appointment interpreter *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Chinese customer support, etc. ...
[English support for travel arrangements]
Respond to inquiries in English from travel agency staff.
We will also respond to customer inquiries in English, such as changing or canceling domestic flight tickets, and providing information about reservation sites.
This is a job recommended for people who love traveling. ...
[Cantonese customer interpretation]
This is a customer interpreter job for a sports gym opening in Hong Kong.
・Respond to phone inquiries from gym members in Hong Kong in Cantonese
・Telephone report to Hong Kong vendor (in case of trouble)
・Enter and search customer information in Japanese using a dedicated system
・Respond to inquiries from Japanese gym members by phone or email
[Example of inquiries from gym members]
・“I want to hear more about the campaign”
・“My machine is broken, what should I do?” etc. ...
[Tele-appointment interpretation in Taiwanese]
Telephone appointment interpretation in Taiwanese regarding global Wi-Fi.
We will contact the Taiwanese corporation and arrange a meeting date. There are no quotas.
・Tele-appointment interpretation in Taiwanese *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Customer support in Taiwan, etc. ...
[Vietnamese interpretation regarding rent guarantee]
・Enter resident information in Vietnamese regarding the credit card company's rent guarantee.
・Contact the person or emergency contact in Vietnamese and confirm the necessary information. (Check sheet included)
・We will contact the resident. (Confirmation of unpaid rent/renewal of period of stay)
・Contact the management company. (Communication between the customer and the management company)
・Support for creating manuals and response processes
・Preparation of rent guarantee and other ...