Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
【Main Accountabilities】
・Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.
・Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.
・Obtain new offers and extra availability directly loaded in the system by the supplier.
・Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing infor ...
You will be working as a supervisor/captain of the restaurant in the hotel.
[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.
[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...
We are looking for foreign currency exchange counter staff at airports, stations, and shopping centers to serve as our customers' travel partners. Would you like to put your language skills and customer service experience to use in a workplace where you can feel connected to the world?
[Recruitment location]
・23 wards in Tokyo (Ueno, Asakusa, Akihabara, Shinjuku, Shibuya, etc.)
*Since we work as a team at multiple stores, you may work at other stores than your assigned store.
・Haneda Airport *Moving support available
・Kansai Airport *Movin ...
The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.
Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?
【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business
[Attractive point]
・You can hone your customer service skills at a first-clas ...
Overall customer service
・Front desk duties (Check-in at the bar counter!)
・Concierge services (tourist information, access information, etc.)
・Café and bar business
・Kitchen and washing area
There is no vertical division of business in a general hotel, and it is not divided into the accommodation department and the food and beverage department
Casual and friendly customer service is one of Moxy's charms.
Since you will be working on multitasking, it is also recommended for those who want to further increase their experience and skills! ...
[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel
[job description]
You will be involved in lobby service, front desk operations such as check-in and check-out, and information desk operations such as providing tourist information to the tourist who stay in the hotel.
At our hotel, we do not divide the work of "reception, bell, and guest room" so that all the staff of the accommodation department can learn all kinds of relevent skills.
*There are many customers from overseas, and also many foreign staff are active! ...
As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?
[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...
◇Front office support, etc.
◇Night audit
◇Customer safety
・Those with 3 years or more of front desk work experience
・English conversation skills required (everyday conversation level or higher)
・People with OPERA experience welcome
[From the hiring manager]
People who value interaction with people and mutual support, and people who spare no effort in pursuing their dreams.
These are the people we want to work with.
Our responsibility is to meet the needs of each custome ...
<Luxury Residence> Front desk operations/English usage
You will be in charge of front desk and concierge duties at a luxury residence.
■Concierge work
Tailored to each customer's individual needs
We will prepare the service for you.
for example…
・Bilingual service
・Taxi dispatch
・Receiving packages when the customer is absent
・Transfer to cleaning company
・Restaurant reservation
・Support for moving in and out
Such
■Response to indoor problems
Regarding defects in indoor electrical appliances and equipment, etc.
If y ...