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Job type :Customer Service

Displaying 181-15listings

Location

Asia Malaysia  Kuala Lumpur 

Salary

USD - US Dollar USD 15K - USD 20K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[The Mission]

The best game publisher in the world is on a quest to build an amazing new organization that can help us create a customer experience revolution. They are not interested in those who think of customer service as a means to an end. They want those who are infectiously passionate about creating a genuinely unique and exceptional experience. One that is legendary, Delightful, and Amazing.
As a part of the team, Game Advisors will be experienced service specialists supporting our customers via chat, email and phones across a variety of titl ...

Employer Okada Manila
  • ★★ Staff Level
Location

Asia Philippines  Philippines 

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

The Call Centre & Reservations Agent is an individual who answers multi-line calls either in English and/or in another languages that the Agent has the capacity to establish communication (Japanese, Mandarin and/or Korean), assists with the enquiries and/or directs the calls to the appropriate destinations promptly.
The agent is tasked with providing professional and swift service to guests or information on on-going promotions, events and facilities at the property.

【PRIMARY RESPONSIBILITIES】

1. Supports the Call Center and Reservation Depart ...

Location

Asia Malaysia  Selangor 

Salary

Depends on experience

Japanese Level Native Level
Chinese Level None
Job Description

仕事内容:
マレーシアにて、旅行を希望される方へのホテル・航空券・旅行商品の予約、
お問い合わせなどの応対業務をお任せします。お問い合わせをいただくのは日本の方がメイン。
現地滞在の日本人トレーナーがいますので、業務全般や語学力についてじっくり学べます。

【具体的な仕事内容】
◎ホテルや航空会社への直接連絡での予約確認
◎メールや電話でのカスタマーサポート
◎航空券やホテル ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen Under JPY 2500K

Japanese Level Native Level
Job Description

POSITION SUMMARY:

某有名ソーシャルネットワーキングサービスのコンテンツ利用者が、コメントや写真、動画等を掲載する際に、ヘイトや暴力的な内容、卑猥、ハラスメント的な内容など、定めている基本ポリシー等に反しているものを掲載してしまわない様チェックをし、規約違反の対象になる場合は削除、もしくは一部内容に事前確認の画面を掲載設定などをする。

Requirements

Team player with ability to work in a fast-pa ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen Under JPY 2500K

Japanese Level Native Level
Job Description

Position Summary:
某有名ソーシャルネットワーキング動画サイトのコンテンツ利用者等に対するカスタマーサポート業務。問い合わせへの回答、問題の解決などをプロフェッショナルに対応していただきます。 Requirements
· Excellent native-level written and verbal communication skills in language of support, with min 1 year of experience in customer support for said language (chat, voice, email) working with direct consumers (B2C).

· Incredible communicator:

· ...

Location

Asia Malaysia  Kuala Lumpur 

Salary

Depends on experience

Japanese Level Native Level
Job Description

Great opportunity to work OVERSEAS- MALAYSIA

Key Responsibilities:

•Responding to inventory management inquiries.
•Contacting lodging partners to resolve issues (questions, changes, etc.)
•Proactively call lodging partners to resolve any anticipated future issues.
•Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc.
•Providing supplier self-service support and maintenance.
•Maintaining strong vendor relations with a positive attitude and outgoing nature.
•Adhering to defined proce ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen Under JPY 2500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description


Excellent native-level written and verbal communication skills in language of support, with min 1 year of experience in customer support for said language (chat, voice, email) working with direct consumers (B2C). 

Incredible communicator:

       ・Must exhibit active listening, be able to probe effectively and handle issues and complaints in a courteous, professional and friendly manner.

・Must be able to grasp complex and sometimes technical concepts, and relate them to our users and partners in an easily understandabl ...

  • HIGH CLASS
  • ★★★★ Manager Level
Location

Asia Philippines  Philippines 

Salary

Depends on experience

Japanese Level Native Level
Chinese Level None
Job Description

BPOプロジェクト運営&管理業務全般
(クライアントとの折衝・調整、仕様書や要件定義に基づく業務全体の設計と進捗管理、実際に業務を行なう現場担当と連携し業務やサービス提供における問題点の抽出および改善案の策定など) ...

Recruiter (Company is not publicly visible)
  • ★★ Staff Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Job Description

POSITION SUMMARY:

The Client Service Associate is to help support and expand Facebook’s self-serve advertising customer base.

They will also need to demonstrate the value of Facebook advertising solutions and provide post-sales support for all self-service products.

DUTIES AND RESPONSIBILITIES:

Primary Job Functions:

・Understand customer’s enquiry and respond via phone and email

・Answer incoming calls and email and perform outbound calls related to Facebook products and services

・Identify customer requirements and ensure th ...

Recruiter (Company is not publicly visible)
  • ★★★ Senior Level
Recruiter Daijob AGENT (Daijob Global Recruiting Co., Ltd.)
Location

Asia Philippines  Philippines 

Salary

USD - US Dollar USD 25K - USD 40K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【業務内容】
フィリピン英語コールセンター管理者(SV業務)

《具体的には》
BPOコールセンターにてSVとしてカスタマー対応、約50名のオペレーター管理をしていただきます。

・24時間のシフトのため、夜勤をしていただく場合もあります
・マネジメント対象はフィリピン人オペレーターです(50名程度)
・使用言語は英語がメインで日本語はたまに使用します。



【魅力ポイント】
2013年に開設したマ ...

Location

Asia China  Beijing 

Salary

CNY - Chinese Yuan Renminbi CNY 108K - CNY 156K
(Monthly Salary Range: CNY - Chinese Yuan Renminbi CNY 9000 - CNY 13K *Divided into12 month )

Japanese Level Native Level
Job Description

1.お客さんの要望通りに新入社員に日本語のトレーニングを実施する
2.お客さんの要望通りにトレーニングの指標を確認したり、管理したりする
3.オペレーションの要求に合わせて不合格のメンバーに再度トレーニングを実施する
4.各プロジェクトの要求に合わせて特別トレーニングを実施する
5.新入社員の成績を追跡し、分析した結果にしたがって改善法を考える
6.上司に指示されたことを行 ...

Location

Asia China  Beijing 

Salary

CNY - Chinese Yuan Renminbi CNY 132K - CNY 156K
(Monthly Salary Range: CNY - Chinese Yuan Renminbi CNY 11K - CNY 13K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

1、電話応対を通じてお客様にホテルや航空券の予約サービスを提供する。
2、サイトに掲載している旅行プランに関する問い合わせを対応します。
3、そのほかマネージャーが指示した付随業務。
...

Location

Asia China  Beijing 

Salary

CNY - Chinese Yuan Renminbi CNY 132K - CNY 156K
(Monthly Salary Range: CNY - Chinese Yuan Renminbi CNY 11K - CNY 13K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

1、電話応対を通じてお客様にホテルや航空券の予約サービスを提供する。
2、サイトに掲載している旅行プランに関する問い合わせを対応します。
3、そのほかマネージャーが指示した付随業務。
...

Recruiter (Company is not publicly visible)
  • ★★ Staff Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen JPY 2500K - JPY 3000K
(Monthly Salary Range: JPY - Japanese Yen JPY 208.333K - JPY 250K *Divided into12 month )

Japanese Level Native Level
Job Description

JOB PURPOSE :

The Content Review Analyst will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission of ensuring a safe and fun environment while providing excellent customer service to cultivate a strong brand presence in the market place.


DUTIES AND RESPONSIBILITIES:

◆ Understand client policies and guidelines

◆ Make decisions according to the defined policies and procedu ...

Recruiter (Company is not publicly visible)
  • ★★ Staff Level
Recruiter SELPEO Sdn Bhd
Location

Asia Malaysia  Kuala Lumpur 

Salary

JPY - Japanese Yen JPY 2000K - JPY 2500K

Japanese Level Native Level
Job Description

Position Summary:
To conduct lead qualifications / lead generation calls, database profiling and RSVP to Fortinet B2B based clientele

focusing, but not limited to the enterprise segment.

These deliveries are provided by performing outbound lead qualification / generation calls to

non-Fortinet and/or Fortinet customers based in APAC.

Primary Job Functions:

● Ability to learn Fortinet’s Network Security product / solution range and technical details through structured product

training and/or proactive self-learning on new products, ...