[Job Description]
• Provide appropriate support through phone calls and messages as the face of the brand.
• Deeply understand customer needs and provide support tailored to each individual customer until the problem is resolved.
• Provide professional and accurate solutions to build better relationships with customers.
• Accurately listen to user feedback and provide feedback to the company.
• If there is a problem, proactively communicate with the team and manager to continue to achieve high customer satisfaction.
[Company Features]
A Japanese subsidiary of a company that provides application and system integration platforms through subsidiaries in 14 countries and a global network in over 50 countries.
[Attractiveness of the Job]
-You can advance your career as your job skills improve.
-You can also interact with overseas engineers.
-You can advance your career by working on cutting-edge IT technology.
-We provide support for qualification acquisition through a bonus system for passing.
[Basic Duties]
-Sales of our company's products (developing exist ...
PRINCIPAL DUTIES AND RESPONSIBILITIES: A wide variety of responsibilities may exist within the various Business Analyst job roles. Responsibilities vary, but may include several of the following duties:
1.Reviews various reports to identify trends and/or other areas of concern.
2.Identifies and tracks input and processing errors within various systems used by assigned business area. Troubleshoots issues with reports for specified changes and ensures the issues have been resolved.
3.Performs analysis and reporting. Organizes and analyzes err ...
Essential Duties & Responsibilities include, but are not limited to the following:
・Build executive level Thales value proposition for target customers.
・Build a business plan with the customers and gain Executive commitment to move forward
・Build a business account plan and perform quarterly reviews with the sales executive management.
This job description is not meant to be all inclusive and/or the job is subject to change. ...
【Summary】
She/he delivers the solution in compliance with customer requirements and Thales proposal. She/he manages and drives service delivery projects by ensuring customer satisfaction by being responsible to services delivery in the respect of the Service Level Agreement (SLA), committed time and quality and maximizing the service profitability.
【MAIN RESPONSIBILITIES】
She/he delivers the solution in compliance with customer requirements and Thales proposal
・Supporting pre-sales team to perform quotation, schedules and feasibility ...
・Act as the point of contact for Engineering and Quality queries related to Thales products, taking ownership of customer related issues affecting in-service products and systems, and providing technical expertise and assistance as required
・Provide technical support onsite or via emails/calls, conduct troubleshooting, fault investigation, repair & re-work, and preparing reports in relation to product issues and maintenance
・Participate in technical meetings at the customer site, and act as the middle person between customer and ...
Essential Duties & Responsibilities include, but are not limited to the following:
・Build executive level Thales value proposition for target customers.
・Build a business plan with the customers and gain Executive commitment to move forward
・Build a business account plan and perform quarterly reviews with the sales executive management.
This job description is not meant to be all inclusive and/or the job is subject to change. ...
・Lead and manage projects from start to finish, ensuring successful transition and project launch
・Execute, monitor, and control projects to ensure timely completion and adherence to budgets and financial structures
・Oversee defense contract procedures, including quotations, bids, contracts, deliveries, and payments
・Foster strong relationships with customers, subcontractors, and industrial partners
・Anticipate and resolve any issues or risks that may impact project delivery
・Provide local support to Thales Global Bu ...
Manage the recruitment process to on-boarding.
Implement global HR processes in Japan including annual pay reviews, employee surveys and other processes defined by corporate.
Manage the implementation of annual talent reviews with business leaders/managers to identify and develop talent in the organization
Handle all types of employee relation issues, counselling & grievance with employees/managers
Develop and rolling out changes to local policies, practices and benefits
Organise employee activiti ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
The company, which is a multifunctional trading company that develops globally with a focus on food, is recruiting more staff for overseas sales.
*In consideration of the applicant's wishes and aptitude, we will confirm the following assigned departments.
■ Business details:
<Section 2, Sales Department 1>
We will expand sales of products imported from suppliers in Eastern Europe (Austria, Poland, etc.) to major beverage manufacturers. In addition to strengthening relationships with existing suppliers (including quantity and price negotiations) ...
The company, which is a multifunctional trading company that develops globally with a focus on food, is recruiting more staff for overseas sales.
*In consideration of the applicant's wishes and aptitude, we will confirm the following assigned departments.
■ Business details:
<Section 2, Sales Department 1>
We will expand sales of products imported from suppliers in Eastern Europe (Austria, Poland, etc.) to major beverage manufacturers. In addition to strengthening relationships with existing suppliers (including quantity and price negotiations) ...
・Project manager assistance and support
*The following services are mainly provided, but the scope of support changes depending on the scale of the project.
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage re ...
・Discuss with customers to determine scope, objectives, and requirements
Create a detailed project plan that outlines the timeline with tasks, milestones, deliverables, resources, budget, and milestones
・Manage cost-related estimates and budgeting
・Project risk analysis and management
・Guiding and coordinating teams and stakeholders
・Communicate regularly and create and manage reports and necessary documents.
・Evaluate project performance and regularly report to stakeholders
・Coordination with stakeholders regarding scope, purpose, a ...
[Charm of the position]
◇Incentives will be provided according to goal achievement!
◇You can engage in a wide range of activities such as handling and sales of products that use the latest technology, which will lead to an increase in your self-worth!
◇You will feel a great sense of accomplishment when you close a deal, as you can get a sense of value from a global perspective, not just in Japan, but also in India!
[Business content]
・IT engineer dispatch (SES) sales, solution sales
・Sales planning, marketing, sales planning or new cust ...
As the lead consultant for each SAP module in global expansion projects and migration of existing ECC-based systems to S/4HANA, you will be responsible for the following tasks:
・Technical evaluation regarding S/4HANA migration
・Team management including global teams
・Specification review, implementation, and testing. Support and execution of customer-related plans Support, migration, and deployment ...
