・Front desk work, customer service
・Local staff management of guest relations
・Responding to guest inquiries and complaints
・Other general guest relations work
[Working hours]
Shift work from 6:00 to 15:00, 8:00 to 17:00, 11:00 to 20:00, 13:00 to 22:00 with two days off per week ...
95% of the end customers for the products we handle are major global apparel companies.
CS work for the garment factory that is a cooperating factory mentioned above.
・Responding to inquiries from high-level customers (mostly Japanese, Chinese, and Korean)
・Management of Indonesian staff who are in charge of daily order reception etc.
・Timely reporting to Japanese managers (expatriates) when difficult issues arise
・Response to customer format changes, unit price changes, etc.
other
We anticipate that you will be responsible for organizin ...
You will be involved in a wide range of tasks related to serviced apartment management.
・General guest relations for staying guests (mainly Japanese)
(Almost 100% of the staff are long-term guests, so my main responsibility is to respond to inquiries from staying guests.)
・Manage and issue instructions to local staff such as front desk and cleaning staff
・Accounting assistance work
*2 days off per week, shift system
*In the event of a complaint or trouble, you may be required to work after 22:00 to respond. In that case, you can adjust your ...