Customer Service ・ Jobs in Japan search results

Under the direction of the Customer Service Director and in cooperation with outsource company, adjust
work priorities and optimize personnel assignments according to daily order progress to ensure the
required order cut time of customer orders.


Description

⚫ Monitor the progress of operations in the supply chain from Order to Cash and confirm that
operations are running smoothly.
⚫ Improve internal and external services in Consignment business(short-term and long-term lending )
and sales operations.
⚫ Coordinate work priorities with ...

[Tagalog interpretation for call centers]
We provide Tagalog interpretation for customer inquiries.

-Tagalog⇔Japanese interpretation
-Tagalog⇔Japanese translation
-Support for telephone and web conferences, online interviews

*Interpretation is provided by telephone. Online interpretation via video is also available. ...

[Portuguese interpretation]
We provide interpretation in Portuguese for customer inquiries.

-Portuguese⇔Japanese interpretation
-Portuguese⇔Japanese translation
-Support for telephone and web conferences, online interviews

*Interpretation is provided by telephone. Online interpretation via video is also available. ...

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

◎We are developing a cross-border e-commerce business!
◎We support over 1,000 Japanese e-commerce sites, including fashion, anime, and hobbies, and deliver a variety of Japanese products to the world!

Job type
Customer support

Job description
We provide a groundbreaking cross-border e-commerce service that allows you to freely shop online for Japanese products even when you are overseas, without worrying about borders! In this role, you will be handling inquiries by email from customers in English-speaking countries. It is a very rewarding j ...

●電話を介しての通訳（代理店の店員と来客者間の通訳）
●対応内容などの記録入力
●ミーティングや研修への参加
●その他付随する業務など
★評価インセンティブ最大15000円/月 ...

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

This position handles service requests and complaints from customers (users, nurses, distributors, etc.) over the phone and works with relevant departments to provide appropriate resolutions and responses.


Description

・ Acquire up-to-date knowledge related to our products
自社製品に関連する最新の知識を身に付ける
・ Respond to service requests, inquiries, and complaints from a variety of customers over the phone
様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する
・ Collab ...

In this role you will work in a small team to help process orders through SAP, coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.). Among many other various tasks, your goal will be to collaborate smoothly and effectively with other various teams internally and to support customers.


Description

Coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.)
Management of invoices/shipping documents, etc.)
Liaise with war ...

[English telephone support for benefits]
We provide telephone support in English at the benefit application counter within the city hall.
- We respond to customer inquiries about how to apply, the start date, the date of deposit, whether you are eligible for the benefit, etc.
- We enter customer correspondence history into a computer.
*Depending on the situation, you may be asked to respond when foreigners visit.
*A manual is provided. ...

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...

We are recruiting trainers for the Inside Sales Center regarding Google Ads!

[Business content]
1. Communication with client companies (basic English)
・Training provided by client companies
(Sales know-how, service information, etc. *Training is in English)
・Communication regarding information provided by clients
・Information sharing and reporting regarding staff training status, etc.

2.Training development
・Translation of training content into Japanese (English → Japanese)
・Translation of client-provided materials (English to Ja ...

[Job Description]
1. Respond to customer inquiries and requests via telephone and email.
2. Provide accurate information on financial products and services to resolve customer doubts and concerns.
3. Properly understand customer issues and resolve them quickly and effectively.
4. Address customer complaints and claims and provide appropriate solutions.
5. Accurately record customer information in the database and comply with privacy regulations.
6. Collect customer feedback and contribute to service improvement.
7. Continually study and improve kn ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.


Description

1. Able to handle outpatient matters (initial examination, re-examination arrangements, etc.) by one person. ...

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work
・
Inventory management and return handling
・
phone, email,
Customer support via ...