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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 2401-20listings

Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Recruiter (Company is not publicly visible)

[Customer Support] Work at a semiconductor distributor (visa support available/almost no overtime)

NEW HOT
  • ★ ★ Staff Level
Recruiter Pasona Inc. Global department／株式会社パソナ グローバル事業本部
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

◎You will be in charge of customer support (inquiry desk) at the Japanese subsidiary of an electronic parts manufacturing distributor company with its headquarters in the US.

[Specific duties]
・Respond to inquiries from purchasing and procurement staff of manufacturers who have visited our website.

*Around 20 inquiries per day

*Mainly respond to emails and phone calls.

*If data entry is required, we will request the local team in Vietnam.
・We will make appropriate suggestions depending on the inquiry.

*Explanation of handled produc ...

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Recruiter (Company is not publicly visible)

Work from Home!!! Customer Service Associate!!!

HOT
  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 1500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 125K - JPY 333.333K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

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Employer TECH MAHINDRA Limited

Urgently hiring: Training Manager Position for Customer Support at Major E-Commerce Site

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 6000K - JPY 9000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Attractive points~
★Can work in a team
★Can use English
★Promotion system available

【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.

-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...

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Employer TECH MAHINDRA Limited

Urgently hiring: Team Leader Position for Customer Support at Major E-Commerce Site

  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available

【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.

• Collaborate with peers, superiors and quality team to facilitate ...

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Employer TECH MAHINDRA Limited

【Start date in June】 Customer support for a major e-commerce site

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen Under JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...

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Employer Aman Kyoto

AMAN Kyoto [Hotel front desk assistant manager/supervisor] Foreign-affiliated luxury hotel / working in Kyoto

  • ★ ★ ★ Senior Level
Location

Asia Japan Kyoto Kyoto

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

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Employer Mouser Japan G.K.

[Customer Service Assistant] No experience required! A global company with offices in 27 countries around the world

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

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Employer 日本アムウェイ合同会社 / Amway Japan G.K.

【2024年秋入社・2025年入社】外資就職☆コンサルテーション・クライアントサクセスにご興味をお持ちの方／充実した研修制度

  • ★ Entry Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

日本アムウェイはヘルス＆ウェルネスを牽引するグローバルカンパニーです。本社はアメリカのミシガン州にあり、売上世界 No.1のダイレクトセリング企業として、コミュニティ・ビジネスの機会を提供しています。

創業70周年に向けた、次世代を担う新卒の方を募集しております。

◆魅力ポイント◆
・所定労働時間7時間
・スーパーフレックス制度（5:00～22:00）
・ハイブリッド勤務（週2日出社／3日テレワ ...

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Employer Aman Kyoto

アマン京都【フロントオフィススタッフ / フロントオフィススーパーバイザー】 アマングループ無償宿泊制度有！

  • ★ ★ Staff Level
Location

Asia Japan Kyoto Kyoto

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

2019年11月1日（金）、日本で3つ目のアマンが開業いたしました。
アマン京都のホテルスタッフとして海外や国内からいらっしゃるお客様（8割が海外からのお客さま）に、アマン京都ならではの心温まるおもてなしを一緒に提供しませんか。

■ゲストサービス
　ホテルを利用される全てのお客様のお出迎えとお見送り 、タクシー手配、ご案内、お荷物の運搬などお客様のご要望にお応えします
■フロント
　チ ...

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Employer Aman Kyoto

Aman Kyoto [Reservation staff] Aman Group Free Accommodation System Available!

  • ★ ★ Staff Level
Location

Asia Japan Kyoto Kyoto

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.

[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...

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Employer ZIPLUS Co., Ltd.

[Sales Administrator] Utilize your Chinese language skills while working in Japan!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Our company operates a multilingual information platform focused on Japanese driver's license training camps, committed to providing essential information to our customers.
Join our dynamic team if you are fluent in Chinese and Japanese, and eager to assist customers interested in acquiring a Japanese driver's license.

■ Job Description:
We're looking for a fluent Chinese speaker with exceptional communication skills.

You will be entrusted with:
1. Training Camp Reception:
- Respond to inquiries through WeChat, LINE, and phone calls regarding ...

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Employer Travelex Japan KK

Foreign currency exchange counter staff[customer service experience can be utilized at airports and stores in the city]

  • ★ Entry Level
Location

Asia Japan Tokyo Shinjuku / Asia Japan Osaka Others / Asia Japan Tokyo Taito

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Job Description

We are looking for foreign currency exchange counter staff at airports, stations, and shopping centers to serve as our customers' travel partners. Would you like to put your language skills and customer service experience to use in a workplace where you can feel connected to the world?

[Recruitment location]

・23 wards in Tokyo (Ueno, Asakusa, Akihabara, Shinjuku, Shibuya, etc.)
*Since we work as a team at multiple stores, you may work at other stores than your assigned store.
・Haneda Airport *Moving support available
・Kansai Airport *Movin ...

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Employer Amazon Japan G.K.

★中国語生かせます★【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週２リモート可能★業界/業種未経験可能

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

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Employer Amazon Japan G.K.

★☆業界/業種未経験可能【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週2リモート可能/国際色豊かな環境

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

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Staffing Agency (Company is not publicly visible)

大手グループで問合せ対応通訳のお仕事★時給最大2,380円！【ポルトガル語、スペイン語、英語、日本語活用♪】

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Shibuya

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

●電話を介しての通訳（代理店の店員と来客者間の通訳）
●対応内容などの記録入力
●ミーティングや研修への参加
●その他付随する業務など
★評価インセンティブ最大15000円/月 ...

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Recruiter (Company is not publicly visible)

Regional Customer Service Manager - up to 15M JPY

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 10000K - JPY 15000K

Japanese Level Native Level
Job Description

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

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Recruiter (Company is not publicly visible)

Customer Service with global medical company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 7000K

Japanese Level Native Level
Job Description

This position handles service requests and complaints from customers (users, nurses, distributors, etc.) over the phone and works with relevant departments to provide appropriate resolutions and responses.


Description

・ Acquire up-to-date knowledge related to our products
自社製品に関連する最新の知識を身に付ける
・ Respond to service requests, inquiries, and complaints from a variety of customers over the phone
様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する
・ Collab ...

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Recruiter (Company is not publicly visible)

Delivery Fulfillment with Swedish Healthcare company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Chiba

Salary

JPY - Japanese Yen JPY 5000K - JPY 7000K

Japanese Level Native Level
Job Description

In this role you will work in a small team to help process orders through SAP, coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.). Among many other various tasks, your goal will be to collaborate smoothly and effectively with other various teams internally and to support customers.


Description

Coordinate with customers and sales staff to ensure that orders proceed smoothly (order status, payment, delivery, etc.)
Management of invoices/shipping documents, etc.)
Liaise with war ...

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Employer Hotelbeds Japan K.K.

[Key Account Manager] Work from anywhere for 30 dys/Work life balane

  • ★ ★ ★ Senior Level
Location

Asia Japan Tokyo / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■ Main tasks
・Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
・Drive client acquisition activities.
・Develop relationships with key travel agent partners.
・Work with the wider sales & other internal teams to align strategy for the sales area.
・Negotiate, implement and track the performance of key commercial agreements.
・Represent the company at client conferences, trade shows and other industry-related events.
・Participate in all strategy planning, reporting ...

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