Teaching our staff so that they will be able to use English for their duties.
One lesson consists of 30 minutes.
The instructor is expected to teach students of various levels, focusing on the areas of improvement of each student. Thus the instructor needs to create optimal lessons for each student.
We have three language instructors at the moment, one for English and two for Japanese. It is understood that the instructors collaborate with each other whenever necessary. ...
■ Application guidelines
Fast paced advanced (Tier-3) technical support operation for cloud related products from a major tech company.
Core work consists of answering global fortune 500 like companies technical support requests through email / chat and phone and or acting as a point of escalation for lower support tiers.
Additional work includes: documentation, tooling (automation and BI), process improvement and others.
・Exceptional communication skills to be able to communicate with customers stakeholders (from low tech emp ...