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Employer 株式会社バイオス/BiOS,Inc.

 
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Page 1 out of 1pages.19 jobs were found that matched your search.

Job Description

<Job description>
• Alert reduction work using Splunk
• Business to reduce unnecessary alerts by server monitoring and log monitoring
• Establish and set alert rules (unification of monitoring conditions)
• Implement the established rules in a new system in cooperation with the person in charge of the system.
* Implementing the established rules in ServiceNow will lead to the reduction of alerts.
• Based on the alert log, perform setting operations such as updating existing functions and adding functions on Splunk for verification.
...

Job Description

Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to Data Center operations from the IT department.

【Summary】
・ Handle a request call and/or email for the datacenter services which is related with Event
Management, Incident Management, Problem Management, Request Fulfillment and Access
Management
・ Support clients visiting the datacenter with the secure operation (i.e. Administration, Physical
security check, Escorting to workplace ...

  • ★ ★ Staff Level
Job Description

Essential job duties and responsibilities include but not limited to:
 Facilitate all aspects of in-person and virtual event planning, management and execution for the organization mainly new hire orientation events for Japanese and Korean salesforce employees (This may extend to Town Halls, training sessions, seminars, conferences, leadership meetings, employee social events, other staff functions and special events in future).
 Plan and organize the corporate events and manage event calendars; evaluate and own project timelines of events includ ...

Job Description

Key responsibilities
• Handling technical inquiries raised via email, phone and / or in-person for tier-2 and -2.5 support.
• Schedule, monitor and deliver support for end-users within agreed SLA levels.
• Escalate support inquiries to tier-1, -1.5 and / or 3, if needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Demonstrate the ability to identify and escalate requests for approval, if and when needed.
• Establish a professional communication, in writing and verbally, with internal (BIOS) and external ...

Job Description

BiOS is looking for a desktop support engineer to work for our highly regarded client, a global cloud computing company in Tokyo.

This is a great opportunity for those who have working experience of IT helpdesk and would like to take your experience further at fast-paced and international atmosphere.

【Responsibilities】
 Provide technical support for Windows and Mac environments.
 Provide technical support for the desktop hardware including printers, PCs, Laptops, monitors.
 Provide diagnostic assistance to the IT Team, in regards ...

  • ★ ★ Staff Level
Job Description

■業務内容
①INVOICE業務
 社内請求指示書を基に、システム上の請求処理を対応
 ※作成した請求書をクライアントあてにメールまたは発送する業務もあります。

②Procurement業務
 社内からの依頼により、登録ベンダーを選択の上、主にIT機器の購入を対応
 ※各ベンダーへ見積依頼を発信し、返答内容からベストな購入先を選択する
 ※購入後の納期確認、社内納期連携作業、購入物品の支払い依頼の業 ...

Job Description

Job Title: Data Center Engineer 24/7 support

Place: Kobe, Hyogo (Closest station Seishin Chuo)

Expected Term: 2022 Jan~



Job Description:

Duties will include, but not limited to:

・Coordinate, operate and monitor all data center operation and main equipment room

related activities to ensure operational stability at all times.

・Physical support (e.g. troubleshooting of hardware, labeling, root cause analysis, trend

analysis, break/fix, smart hands, hard ...

Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K
(Monthly Salary Range: JPY - Japanese Yen JPY 375K - JPY 500K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

BiOS is looking for skilled deskside engineers to join international support team servicing our highly regarded Global clients. This is a great opportunity for those who have experience working as an IT helpdesk or technical support engineer and would like to take your experience further at fast-paced and international atmosphere.

【Responsibilities】

■Handling technical inquiries raised via email, phone and/or in-person for tier-2 and -2.5 support.
■Schedule, monitor and deliver support for end-users within agreed SLA levels.
■Escalate s ...

Job Description

BiOS is looking for skilled deskside engineers to join international support team servicing our highly regarded Global clients. Fast Moving, Highly demanding environment where you will be expected to undertake key aspects of maintenance and deployment work on Wintel PC.

Responsibilities include but are not limited to the following:

■Responsible for delivering BAU, the day-to-day tasks and ensure customer’s downtime is minimum.
■Become familiar with all aspects of customer’s IT environment and keep knowledge up-to-date.
■Fulfilling IT su ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

 Responsible for delivering BAU, the day-to-day tasks and ensure customer’s downtime is minimum.
 Become familiar with all aspects of customer’s IT environment and keep knowledge up-to-date.
 Fulfilling IT support service needs, achieving goals and expected deliverables in accordance to the customer policies, procedures, and processes.
 Providing technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other customer IT infrastructure with incident management excellence.
 Windows OS support, Provi ...

Job Description

• Perform refresh, installs, moves and changes for desktop and laptops.
• install currently supported Microsoft operating systems onto a desktop and laptop;
• load an image onto a desktop and laptop;
• load standard software applications such as Microsoft Office or other scripted installs;
• install (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals;
• find faults with basic office environment IT related problems (connectivity, application errors, operating system issues);
• replace compone ...

Job Description

【業務内容】
★電話・Email・カスタマーポータルの受付管理(リクエスト、問合わせ、インシデント等)
★問い合わせ内容に応じて、関係箇所へのエスカレーション
★日英、英日の翻訳(発生した場合に対応)
★日英、英日の通訳(発生した場合に対応)
★鍵の貸し出し管理
★問い合わせの窓口対応
★各種報告書の作成
★データセンター入退室のエスコート
...

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Account Management
*Support the continued development and management of existing clients
*Serve as the BiOS frontline and primary point of contact for onsite staff
*Create documentation like manuals, RFP, quotes, reports etc required by client and company
*Manage client invoice, staff salary and contracts.
*Manage hiring process for candidates.

Vendor Management
*Support and develop relationships with suitable recruitment vendors
*Propose, develop and draw up agreements for vendor partnerships

Information Management
*Follow Bi ...

Job Description

BiOS is looking for candidates to join the IT Support Team for a major US Banking and Finance client working onsite at their Okinawa offices.

Those living in Okinawa, or those that are interested in relocating, that possess strong communication and excellent organization skills are highly encouraged to apply.

Ideal candidates will be someone that has experience working in multinational environments and that can commit to at least 2-years.

This position will begin as a renewable 6-12 month haken contract.


Job Description

The Deskto ...

Job Description

BiOS is looking for a bilingual data center operator to provide services for several Japanese and international clients.

Responsibilities
・ Provide facility support and escort visitors inside the data center
・ Manage server room entrance/exit record
・ Server/network rack management: correspond to requests including open/close, key rental/management, layout management, etc.
・ Secure rack mount space, manage rack floor layout
・ Provide server related services including; kitting, racking/removal, power on/off, cable connection/disconnectio ...

Job Description

Responsibilities
・ Install, move, add, and change (IMAC) server and other hardware in data center
・ Coordinate with local vendors regarding technical support of network and server
・ Provide both scheduled and unscheduled troubleshooting support
・ Manage hardware assets on-site. Coordinate schedules of product shipping and receipt
・ Escorting vendors and visitors inside the data center
・ Report operation scopes weekly and monthly
・ Other ad-hoc tasks when requested by the client
・ Manage backup tapes and internal file transfers
...

Job Description

■ Business content
When you join the company, we will entrust you with the service desk work that responds to various requests related to system operation from customers at the data center.
I work at a global data center that provides a wide variety of services to customers, so I can improve my English!

There is also training for new employees, so you can work with peace of mind!
Several people who have no actual work experience have joined the company and are active!

■ Specifically
・ Telephone / Email / Customer Portal reception manageme ...

Job Description

■ Business content
When you join the company, we will entrust you with desk-side engineering work as an IT technical support engineer.

You can feel the contribution to the client through your work while responding to various inquiries and requests.

■ Specifically
・ Hardware IMAC
・ Software IMAC and setting work
・ Support for server engineers and network engineers
・ Coordination with third-party support (cooperation with other teams such as printers and telephone equipment, support implementation)
・ Identification of the cause of ...

Job Description

■ Business content
When you join the company, we will entrust you with the support work of the data center engineer at the data center.
I work at a global data center that provides a wide variety of services to customers, so I can improve my English skills!

Please be assured that there will be a senior OJT after joining the company!

■ Specifically
・ Data management (regular renewal of inventory and registration of devices and parts)
Vendor management (adjusting server transfer schedule, sending email, phone)
・ Attend regular meetings a ...

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株式会社バイオス/BiOS,Inc.

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