= Job Description =
Customer service for a foreign online hotel reservation site
- This position involves supporting customers through inbound and outbound calls, or via the internet.
- You will provide support and solutions related to the services provided to customers
<Frequently Asked Questions>
- I would like to cancel my hotel reservation...
- Is there a shuttle from the airport?
- I made a reservation with breakfast included, but the local hotel charged me for breakfast, so can you explain this in English?
- Please tell me a hotel in ...