The Client Success (existing customer sales) department is looking for a customer success account manager for Meltwater Tools (corporate subscription), which is being introduced as companies promote DX and work styles change.
Customers in charge are diverse, including major Japanese foreign-affiliated companies, government-affiliated companies, listed companies B2B, B2C, brand companies, research institutes, public relations agencies, etc.
For those customers acquired in the Client Accquisition department, the Customer Success Account Manager has the ...
● Developing creative and analytical sales strategies to pursue new business clients
● Negotiating with c-level executives and directors in marketing / PR department to discuss service details and land contract deals
● Engaging and following up with prospective clients through phone calls and meetings
● Building lasting commercial relationships through promotion of Meltwater services
● Extensive internal and external communications both in Japanese and English
● Nurturing sales and personality skill sets ...