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Ahead Group is looking for a Permanent Senior Cisco Video & Voice Engineer, who will primarily focus on providing voice and unified communication solutions to meet client requirements.

The candidate should be highly technical and experienced in the voice and network field, working to optimize all areas of voice services and provide support for implementation, operations & clients on delivering projects in timely manner. The candidate should have mindset that drives consistent high-quality solutions

Duties and Responsibilities

Project delivery of ...

结算支援工程师

我们正在寻找一位结算支援工程师来加入我们位于东京的IT合作伙伴公司。公司为主要云平台用户提供24/7技术支持服务。我们的支援服务团队分布在各个地域。我们希望寻找中日韩三语的精英求职者。

责任:
及时按照谷歌云平台客户的需求提供收付款，追踪，以及取消交易有关的解决方案
针对发现顾客可能出现的问题以及问题根源的确定寻找解决方案
识别并文档记录任何产品漏洞以及性能需求，� ...

Ahead Consulting is seeking an IT Desktop Support Engineer to join our client, a leading RPA SaaS Company as a permanent employee.

You will take a hands-on role in providing support and maintenance of the end user environment by analyzing requirements and resolving problems. You will also be responsible for administration and support of the company’s computers, mobile devices, and related equipment. Tasks include end user support, asset management, license tracking, and performing computer maintenance, upgrades and configurations.



Duties & Re ...

大数据支援工程师

责任:
为客户提供云平台产品，应用程式界面，大数据，以及相关服务的支持
24/7全球化技术支持
与工程师和产品经理密切合作，提高产品，帮助客户取得成功
进行事件管理，问题管理，与变化管理：及时根据剩余的基础设施团队改变请求和事故单
为客户提供云平台产品，应用程式界面，大数据，以及相关服务的技术性与发展性支持
遵从通知与升级指令
遵从标准来沟通运行中的问题
发现并文� ...

As a Sr. Tech Support Engineer you will work with our client’s largest, most important customers to Implement & Support the client’s enterprise and reduce cycle time and errors in their critical business processes. You will also extend the product to solve their customers’ most challenging use cases by leveraging your development skills to integrate a variety of systems with their technology. You will independently fulfill client facing functional and technical roles in the support of products. This role will require significant collaboration with ...

Ahead Group is looking for a Billing Support Engineer to join our partner, an IT company in Tokyo.

The company provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations. We are hiring people to extend support in Japanese, Chinese and Korean languages.

【Responsibilities】
• Provide timely resolution of client inquiries as the point of contact for Google Cloud Platform customers including billing, trials and cancellations
• Ask necessary questions in order identify customer issues, d ...

Ahead Group is looking for a Technical Writer to join our partner, a Finance company, in Tokyo.

Duties & Responsibilities:
Delivering clear, technically-accurate documentation to help developers adopt and integrate products
Helping solve any open questions that appear in the product-design process and requirements-definition process
Communicating clearly with engineers and members of the product, customer support, finance, and legal teams
Editing and maintaining existing documentation such as business logic and message flows in the backend system ...

Ahead Groupは、パートナーである東京都内にあるIT企業のためシニアデベロパーサポートエンジニアを募集しています。
そのIT企業では、主要なクラウドプラットフォームユーザーにサポートサービスを提供しており、サポートチームは複数の拠点に分散しており、日本語、中国語、韓国語のサポートを拡大するために人材を募集しています。

責任：
•App Engine、Big Query、Cloud StorageなどのCloud Platform製品、ソリュー� ...

Ahead Group is looking for a Big Data Support Engineer to join our partner, an IT company in Tokyo.

The company provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations. We are hiring people to extend support in Japanese, Chinese and Korea.

【Responsibilities】
• Provide support to customers using Cloud Platform products, solutions and APIs, including Big Data and related services.
• Provide technical assistance and support as part of a global 24x7-support organization.
• Work ...

Ahead Group is looking for a Senior Developer Support Engineer to join our partner, an IT company in Tokyo.

The company provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations. We are hiring people to extend support in Japanese, Chinese and Korean languages.

【Responsibilities】
• Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.
• Provide technical assistance and support as part of a global 24x5-su ...

Ahead Group is looking for a Software Product Manager to join our partner, a Finance Company, in Tokyo.

Responsibilities:

Identifying customer needs and market opportunities through research and data analysis
Identifying and filling product gaps, and generating new ideas to improve market share
Creating buy-in for product visions, both inside and outside the company
Developing product positioning strategies
Working closely with the engineering team to solve problems and create innovative products
Assessing the market competition by comparing c ...

Ahead Group is looking for an experienced Manager of Engineering to work on cutting edge technology in a super-fast paced industry. Join a group of expert developers with a passion for bridging the gap between commercial/gaming technology and simulation.

Responsibilities

The Manager of Engineering is responsible for requirements analysis, design, documentation, support, and maintenance of new and existing systems and the creation of new integrated software solutions in addition to growing and supporting a team of engineers supporting these initiati ...

Ahead Group is looking for a Senior Developer Support Engineer to join our partner, an IT company in Tokyo.

The company provides 24/7 support service for major cloud platform users. Support team is distributed between multiple locations. We are hiring people to extend support in Japanese, Chinese and Korean languages.

【Responsibilities】:
• Provide support to customers using Cloud Platform products, solutions and APIs including App Engine, Big Query and Cloud Storage
• Event Management: monitor network, server and web applications to ensur ...

Ahead Group is looking for a Data Engineer to join our client’s Architecture team within IT Solution Delivery department and build topnotch data solutions and applications that power crucial business decisions throughout the organization.

The client is looking for an open-minded, structured thinker who is passionate about building systems at scale. You’ll be the mastermind behind our evolving consolidated data hub, which includes master data repositories, data replication area, data quality and security modules. You will be the one who knows where ...

Ahead Group is looking for a Business Analyst for a permanent role with an international insurance company in Tokyo.

Role & Responsibilities:
₋ Interpret data about company policies and workflows
₋ Support user acceptance testing.
₋ Prioritize initiatives based on business needs and requirements.
₋ Lead requirements gathering/exploratory sessions to evaluate and document existing business processes and future business needs
₋ Document as-is business and system processes and work with business leaders to develop improved and streamlined ...