■Job Description
You will be dealing with customers, mainly from overseas, who visit Shonan Beauty Clinic.
[Specifically]
- Listening to customers' concerns
- Proposing treatments and menus
- Contract and accounting work
- Handling inquiries (by phone and email)
- Reception work
- Creating medical records, etc.
* You will be responsible for dealing with customers in Japanese and Chinese (or English).
☆ No experience necessary / Comprehensive training provided ☆
- 6-month training period
No experience necessary. Senior staff wi ...
■Job Description
For overseas customers who visit Shonan Beauty Clinic, you will be working as an interpreter (Chinese / consecutive interpretation) [online] to connect the three parties.
*Interpretation will be done online at the interpretation center, not at the clinic.
[Specifically]
-Listening to customers' concerns
-Proposing treatments and menus
-Accounting, contracts, and next reservation reception
*All of these will be done online, not face-to-face.
*You will be entrusted with customer service in Japanese and Chinese (or English).
■Job Description
At the call center, you will handle telephone inquiries and reservations from overseas customers who visit Shonan Beauty Clinic.
In addition to receiving calls, you will also be responsible for translation (website, documents) and email replying (Chinese, English, etc.).
[Call Content]
・Price information for treatment menus
・Guidance on the clinic
・Receiving reservations
※You will be in charge of English and Chinese lines.
※You will be in charge of customer service in Japanese and Chinese (or English).
