[Positions available]
1. Customer support (European hotel booking site / English and Japanese support)
2. Customer support (American e-commerce site / Japanese support only)
[Employment status] Full-time employee
[Job description]
We are currently recruiting for a customer support position. There is a training system in place after joining the company, so even first-timers can feel at ease. We are looking for applicants who can help grow our new Japanese team!
<Specifics> ・Providing customer support via phone, email, and chat ・Responding to cus ...
Team Leader- (Native Japanese speaker) for Customer service on Social Media
Responsibilities:
- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
- Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
Establish ...
The office is in Penang, Malaysia, a popular resort area!
Customer support work for a major SNS service that everyone knows well
[Customer Success Specialist]
You will mainly be handling inquiries from customers who use SNS platforms, such as posting and advertising on a certain major SNS.
Support is provided by phone, email, and chat! (Mainly chat)
Since most users live in Japan, support is provided in Japanese.
--★After joining the company?
We provide about one month of OJT training to learn the overview of the service, basic opera ...