・Pick up import cargo documents to airlines, sort documents, enter HAWB information
・Tailoring of consolidated export cargo, submission of documents to airlines
・For customs inspections and irregular correspondence, exterior confirmation at the warehouse, etc.
・Input work to our system
・Other duties requested by the company ...
・Data input to in-house system
・ Inspection-related work for communication equipment products
・Standing between warehouse operations and customers, checking the situation and responding to customers
・Other office work such as preparing office documents ...
<Sea & Air Import Customer Service Business>
・Many of the products handled are miscellaneous goods, cosmetics, apparel, and foods, and there are many Japanese trading companies and manufacturers.
・We handle both sea and air mail. Imported from China and other Asian regions and Italy and other European regions.
- Freight Tracking, Tracing, Customs Document Issuance & Confirmation, Invoicing & Confirmation.
- Correspondence with overseas agents and branches.
- Coordination with customers, carriers, end receivers and relevant internal parties.
・Meetings with overseas agents, negotiations, preparation of invoices and quotations, etc.
・Overall sea or air import/export business
・Networking work at overseas conferences depending on the situation ...
Planning and holding seminars, exhibitions, conferences, webinars, etc.
• Building partnerships with media
• Funnel management and lead management using CRM and MA tools
• Support for ABM activities
Supporting marketing campaigns through various channels and activities such as website updates, email marketing and digital channels
ROI analysis, reporting ...
・Communication with customer (domestic / overseas), and overseas team.
・Communication with W/H operation team, and third-party logistics company.
・Freight forwarding system entry
・Office work related to CL operation
- Accident handling and claims processing related to P&I insurance.
- Relationship building through liaison with members (actual international travel required) and streamlining the claims process.
- Risk handling in collaboration with the underwriting team.
- Translation (Japanese-English)
- Work related to P&I department and North Group initiatives (team building and employee development)
- Correspondence and support to members requiring FD&D insurance
• Ensure operational processes in the data center
• Goods receipt, inspection
• Loading and unloading of trucks
• Unpacking technical equipment
• Responsibility for safely transporting the consignments to different areas
• Disposal of packaging material
• Coordinating activities acc. Instruction of the supervisor
• Joint responsibility for order, cleanliness and work safety
• Continuous collaboration in the optimization of work processes
• Cooperation with the land transport product sector• ...
1. Contract work and price pass-through of raw materials for group factories in APAC and India
2. Planning and execution of DC/cost reduction (share allocation) strategy
3. Price negotiations with resin and paper suppliers ...
- Utilize market data to develop sales strategies, approach and acquire customers
- Understand the company's service offerings and propose and provide services desired by customers
- Visit existing and prospective clients in the assigned sales area
- Build and maintain relationships of trust with new and existing clients
- Prepare service quotations, terms and conditions, contracts, etc.
- Prepare and submit sales plans and reports on assigned sales activities
- Participate in proactive sales development activities and skills training
- Other r ...
- Receive and track orders, sign and return PODs through
- Coordinate with customers, carriers, end receivers, and internal stakeholders
- Troubleshooting and emergency response
- Prepare daily/weekly/monthly reports
- Follow up on pickups, in-house deliveries, linehaul/dryage
- Billing and payment collection. Verify data content and issue AWB
- Issue customer invoices
- Perform uplift control
- Support cargo discrepancy and damage handling
- Coordinate with internal partners and external suppliers ...
Follow existing customers and acquire new customers.
Formulation, management and execution of sales action plans.
Information sharing and exchange with the global team.
Creation and management of request for proposal.
Customer visits and customer information updates on CRM.
Improving customer satisfaction.
Contact with the operations team.
Appropriate customer follow-up and management.
In-house SE work. We support, operate, and maintain the warehouse management system, and provide general services such as system improvement and troubleshooting for our company and customers.
・Operation and maintenance of warehouse management system
・Troubleshooting for your company/client when system-related troubles occur
・Responding to inquiries about the warehouse management system from within the company
・Management and support from system introduction to operation
・Changes, additions, and cost improv ...
Arrangement and management of trucks, etc. when receiving orders and shipping products to domestic customers after receiving products from overseas
Updates to customers on delivery status
Communication with customers, bases (domestic and overseas), and warehouse personnel
Proposing and providing transport solutions to customers
SLA/KPI management with customers
General troubleshooting related to warehousing and delivery ...