【SCOPE】
Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.
【ACCOUNTABILITIES】
・Gratify and astonish customers with service excellence.
・Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit in ...
【SUMMARY】
The Supplier Marketing Manager is responsible for identifying business opportunities in
Mouser’s product offerings. This position will report to the Director of Marketing and will assist in being
a driver for regional marketing and development efforts, from strategy, market share positioning,
competitive analysis, financial and operative analysis leading to successful execution of strategy and goals.
【DUTIES】
・Researches and analyzes industry and competitive conditions, customer and supplier needs.
・ Designs the marke ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
【Job Description】
① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...
