This job involves checking the text and images on the AI chatbot and evaluating whether they are problem-free in accordance with the client's policies and guidelines. After joining the company, you will first be trained to understand the client's policies and guidelines, and after the training, you will thoroughly check the text and images posted on the AI chatbot based on that, and make judgments and evaluations. ...
~Attractive points~
★Can work in a team
★Can use English
★Promotion system available
【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.
-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...
~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available
【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.
• Collaborate with peers, superiors and quality team to facilitate ...
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...