We interviewed a senior employee who joined Alice via Daijob.com in 2020! Q1. Please tell us about your current work.
What kind of place do you find rewarding?
"I am in charge of technical support for security products. Q2. Please tell us the reason why you joined your company.
I find it rewarding to gain security-related knowledge. "
"In my previous workplace, there was no career change from technical support, Q3. How often do you use English?
I couldn't hope to improve my skills.
However, at our company, security engineers and
I was fascinated by the fact that it was possible to advance my career to a SOC analyst.
Actually, two years after graduating from a new graduate (humanities), I hoped to be an infrastructure design / construction engineer.
Some seniors have acquired LPIC-LV1, CCNA, etc. and are active in their desired occupations. "
"In my case, I respond to inquiries and conversations with foreign-affiliated users in English. Q4. Please tell us about the atmosphere and working style of your department.
I use English about 40% of the day. "
"As for the atmosphere, it is an environment that is well-ventilated and easy to ask questions. Q5. What can you be proud of?
You have to raise the antenna yourself
Since we may not be able to respond to inquiries from users
I feel that I need curiosity and aspirations. "
"It's a well-ventilated place where seniors will always tell you if you ask a question. Q6. Please tell me the schedule for the day.
Even if you join the company mid-career, you can conduct internal training and external training for about a month as needed.
First of all, we will have an education staff, so you can teach us carefully. "
・ 09:00 to 10:30 Confirmation of remaining events and correspondence ・ 10:00 to 17:00 Inquiries Q7. Can you give a message to job seekers?
・ 17: 00-17: 30 Progress confirmation ・ 17: 30-18: 00 Daily report creation
"Those who are interested in security work and like to research.
Please hit the security gate! "