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Company Name |
Employer
China Mobile International K.K. |
---|---|
Job Type |
![]() IT (Other) - Customer Support Engineer IT (Hardware/Network) - Communication Infrastructure (Including ISP and Career) |
Industry | Telecommunications/Information Services |
Location |
Asia
Japan
Tokyo
Chuo
|
Job Description |
You will be responsible for 1. setting the process and standard of global IDC Customer Service 2. delivery of global IDC customer projects, including cabinets, power, air conditioning, networks, cabling, server status etc. 3. daily management and staffing of IDC Customer Service team Job task will include the following: 1 Support the sales/pre-sales team for the technical feasibility analysis of the proposal and solution and propose the delivery plans 2 Support the customer internal audit/ external audit (Experience on ISO 27001,) request. 3 Responsible for communicating with customers in the delivery new rack arrangement/ rack installation / power connection/ server installation/ parts installation 4 Responsible for coordinating the customer's project implementation team, makes sure they will complete the delivery according to the solution and schedule in the order, and supervises the delivery quality. 5 Trouble shoot with network / network equipment/customer server problem, hardware /software trouble shoot skill 6 Support customer arrange daily/ weekly / monthly Job. Such as Access Control, Daily patrol, check PDU reading, server checking, weekly report, monthly report, etc 7 According to the customer request, new staff training / new staff Assessment 8 Team building and staff management 9. Ad-hoc assignment |
Company Info |
China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile, mainly responsible for the operation of China Mobile's international business. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established a subsidiary, CMI, in December 2010. CMI currently has 70 terrestrial and submarine cable resources worldwide, with a total international transmission bandwidth of over 78T, and a total of 170+ POPs. With Hong Kong, China as its launchpad, CMI has significantly accelerated global IDC development, creating a strong network for data centre cloudification. Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international telecom services and solutions to international enterprisers, carriers and mobile users. Headquartered in Hong Kong, China, CMI has expanded its footprint in 36 countries and regions. An environment of rapid growth In the last year we have doubled the number of our employees in our Japan branch. If you would like develop your skills in a place that keeps growing and evolving, we might be the one for you! [Measures against passive smoking] No smoking indoors allowed |
Working Hours | 9:00-18:00 |
Job Requirements |
・Minimum 8 years of experience in Telecom/Colocation industries ・Solid experience on data center delivery and project management ・Experience in internal audit document preparation arrangement and External audit (ISO audit) document preparation ・Bachelor’s degree or above ・Good command of Word, Excel and Power Point |
English Level | Daily Conversation Level (TOEIC 475-730) |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Chinese Level | Fluent |
Salary | JPY - Japanese Yen JPY 8000K - JPY 12000K |
Other Salary Description |
Social Insurance Education Training |
Holidays |
Birthday Leave Five-Day Workweek Paid Holidays(14days) Congratulatory or Condolence Leave Child-care Leave Sick Leave Summer Holidays Winter Holidays |
Job Contract Period |
1 year Contract position |
Nearest Station |
Directly connected to Otemachi Station Direct access underground from Tokyo Station |
This posting is managed by:
China Mobile International K.K.