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Updated 2020-08-12
Activated 2020-08-12

Carrier Managed Service Consultant

  • ★★★ Senior Level
  • Women Welcome
Company Name

Ciena Communications Japan Co., Ltd.

Job Type
Ciena Communications Japan Co., Ltd.
Marketing/PR - Business Development/Corporate Planning
Marketing/PR - Planning/Marketing
Consulting - IT Network Consulting
Industry Computer/OA Equipment/Telecommunication Equipment
Location Asia Japan Tokyo Chiyoda

Job Description Your Role

The CMS Consultant role is responsible for new services creation within the Ciena Partner Network (CPN) community.This position combines sales, technical, marketing, and product expertise into a critical shared resource that delivers support to partners, strategic customers, and account management teams .It is also focused on strengthening partnerships, developing new business opportunities, and accelerating sales performance with our partner community.

Your Responsibilities

Drive new CMS service development (Including Productization, Lead to Cash, OSS/BSS operationalization & building storyboards with our partners and customers)
Skilled in all aspects of consultative sales and business development to include strategy development, executive discussions, relationship initiation, market dynamics assessment, service(s) and/or solution definitions and monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and partner satisfaction.
Identification of target market segments, quantify market opportunity, identify and engage relevant partners/consultants, assess the competitive landscape, and develop and assist with implementing services and solutions that unlock new growth opportunities for the CMS service.Proactively takes steps to capitalize on managed service opportunities presented by the market position.
Engage with key partner sales and marketing executives creating and maintaining strong relationships with our partners
Lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams
Build and evaluate key customer engagement assessments (including situational assessments)
Onboarding and enablement of our partners through training and market development activities
Demonstrate and implement best practices in business development, consulting, marketing, sales enablement, and team values
Prioritize resources, OPEX and market development fund investment to achieve short and long-term sales growth.
Monitor progress against business targets throughout the duration of engagements.
Company Info Ciena Corporation is a global manufacturer of communications network equipment and solutions, with expertise in Packet-Optical Transport, Packet-Optical Switching, Carrier Ethernet, and Network Support Services.

【Measures against passive smoking】
No smoking indoors allowed
Working Hours 09:00 - 17:30
Minimum Qualifications

Demonstrated leadership capabilities in all aspects of business development, consultative sales, partnership management and sales enablement.
Proven track record of business development to help service providers grow new business and foster long-term strategic relationships.
Displays influence as a change agent capable of leading organizational transformations by overcoming internal and external barriers to success.
In depth knowledge of service provider and network operator product life cycle and NPI process.
Ability to drive thought leadership and influence in a matrixed environment with diverse cross-functional teams and a broad range of functions and stakeholders.
Adept at collaborating with key stakeholders, managing conflict, resolving issues and escalating where appropriate to deliver a best in class partnership experience.
Strong business acumen and deep telecommunications managed services market knowledge.
Industry knowledge with an understanding of managed services, solutions, technology.partnerships, economics, industry trends and channels to drive growth strategies with partners.
Firm understanding of pertinent telecommunication technology including optical transport (L1), Carrier Ethernet (L2), IP (L3), Software Defined Networking and Network Function Virtualization.
Ability to communicate complex technology solutions in simple terms for applicable industry customers and partners
Strong project management skills with an ability to lead a team to prioritize and execute multiple business development initiatives simultaneously.
Exceptional written and oral communication skills with extensive experience presenting a broad range of materials and storytelling to influence stakeholders including C suite.
Proactive, demonstrates initiative, results oriented, highly analytical with a strong planning capability.
Effective interpersonal communications, emotional intelligence, active listening, and collaboration skills.
Detailed knowledge of a consulting methodology life cycle into Carrier Managed Service Providers
Experience developing financials models to translate the solution benefits into financial business case justification for transformation.
Subject matter expert on the policies and implementation of a Partner Program including qualification, due diligence, onboarding, program compliance, business plan development, sales enablement, and market development fund processes.
At least 10+ years' experience working in or with Telecommunication service providers and network operators in Sales, Channel Sales, Business Development, Product Management or Consulting.
Ideal candidate will have a minimum of 5 years in a telecommunications consulting role or consulting experience.
Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers.
Experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services.
Experience with Direct and Indirect sales strategy and Wholesale and Enterprise communication services GTM.
Experience with channel programs, channel policies and channel management.
Business degree.MBA or equivalent relevant work and leadership experience.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 10000K - JPY 14000K   
Other Salary
Annual Bonus
Social Insurance
Commuting/Transportation Allowance
Education Training
Employee Stock Purchase System
Holidays Five-Days Workweek
Summer Holidays
Winter Holidays
Paid Holidays
Congratulation or Condolence Leave
Sick Leave
Job Contract
Full time
Nearest Station Tokyo station


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Ciena Communications Japan Co., Ltd.

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