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Updated 2020-06-26
Activated 2020-06-26

100% work from home - Call center [Urgent]

  • ★ Entry Level
This posting is managed by:
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Outsourcing
Location Asia Japan Tokyo

Job Description Work from home and support customer virtually.


Description

* Identify and assess customers' needs to achieve satisfaction.
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions
* Take the extra mile to engage customers
* Manage customer inquiries through incoming calls and emails


Profile

* You have a fiber internet connection (LAN)
* You have a native level Japanese


Job Offer

* Custom environment - Work From Home

* More time with Family

* Career progression


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mathieu Amand on +813 3 6832 8927
Company Info Our client is one of the largest outsourcing companies in the world.
English Level None
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 2000K - JPY 3000K   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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100% work from home - Call center [Urgent]

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