Luminex Japan K.K.
Customer Service - Customer Support
IT (Hardware/Network) - Network Engineer
IT (Other) - Customer Support Engineer
Luminex Japan K.K. is a manufacturer of professional lighting, audio and video data transmission equipment for the entertainment industry from Belgium.
This time, we will recruit people who can serve as [Network Engineers].
You will mainly respond to technical questions regarding the use of Luminex products, as well as product repair and problem-solving for engineers in the entertainment industry, such as lighting, audio, and video, as well as audio-visual system integrators.
※ Equipment and technologies handled
Technical support for L2 network switches and for Linux-based lighting control converters (DMX512)
・ Customer service including pre-sales (with customer visits)
※ Problems with a high level of difficulty will be handled by sharing them with the in-house team.
・ Product shipping checks and repairs
・ Managing corporate databases
・ Participation in seminars (providing technical advice to participants)
・ e.g., checking of IT services and the office IT environment
[Education and Training System]
In addition to OJT, MTG is conducted with the HQ team once a month,
Learn about skills and application knowledge.
We may also go to the Belgium head office about once a year during training.
Founded in Belgium in 2002, Luminex has been developing network products mainly specializing in audio, lighting and stage production in general.
As a pioneer manufacturer in this field, we have a large number of achievements.
As a Japanese corporation, Luminex Japan is a new company established in 2017 and cooperates with the Head Office of Belgium to sell products and provide technical support in Japan.
【Measures against passive smoking】No smoking indoors allowed
Flex system (Reference: 9:00 to 18:00)
※ Working hours are basically left to the employee's discretion.
Overtime is less common, and there is no need to work abruptly.
Emphasis is placed on experience and actual field knowledge and skills rather than qualifications and academic achievements.
◇ Experience of infrastructure engineers
◇ Experience in technical support for electrical products
◇ Knowledge of IP networks
◇ Experience in handling audio equipment
◇ Qualified personnel such as CCNA and information processing engineers
◇ Any qualifications such as qualified electricians are acceptable.
[Recommended for people like this!]
◇ People who prefer to touch machinery and equipment
◇ Those who like entertainment such as live shows and show events
◇ As an IT engineer, our philosophy is to realize the results of work in a visible manner.
・ Interview: Approximately two to three times (Final interview is an English skype interview with a technician at the head office)
|English Level||Business Conversation Level (TOEIC 735-860)|
|Japanese Level||Fluent(JLPT Level 1 or N1)|
|Salary||JPY - Japanese Yen JPY 6000K - JPY 7000K|
120 holidays in a year
New Year holidays
* 3 months trial period (treatment during the period is unchanged)
|Nearest Station||7 minutes walk from JR "Osaki Station"|