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Updated 2020-04-02
Activated 2020-04-02

[English required / social app support business] Overseas project operation coordinator
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  • ★★ Staff Level
Company Name
Employer

adish Co., Ltd.

Job Type
adish Co., Ltd.
Customer Service - Customer Support
Industry IT - Other
Location Asia Japan Tokyo

Job Description Coordinating the operation of the overseas project (English) operation team in the department that performs customer support operation agency business for companies that develop web services such as social applications (mainly games), online payment, sharing economy service etc. I'll leave it to you.

【In particular】
・ Negotiations and meetings with Japanese corporate customers
・ Business coordination with Philippine members and departments in the company
・ Cooperation with overseas partner companies (US, Armenia, etc.)
・ Business flow creation ・ Operation matter management
・ Report creation
・ Identify tasks, propose improvements, etc.
・ In-house operations such as business data and report creation
・ Project management, etc.

Support in English is available at the Philippine office. As business instructions and requests from Japanese clients are generated, meetings and coordination will be conducted, translated into English and communicated to the Philippine team, and coordination for business improvement will be promoted.

It serves as a bridge between the client and the base in the Philippines. Specifically, the client's instructions are promptly transmitted to the site (Philippines) and utilized for operation, and a report is created and reported.
You will also need skills to chew the content, bring the entire team together, propose and adjust improvements to the best ones.
You will be responsible for project management, etc., with a broad perspective and flexible ideas so that site operations can run smoothly.
For projects that are being rolled out in languages other than English, we will work with other teams and companies to direct stakeholders.
Company Info No smoking inside allowed.
Working Hours From 9:00 to 18:00
Overtime: about 10 to 20 hours a month
Job
Requirements
[Experience required]
・ Worker experience: 2 years or more
・ Corporate customer experience: 1 year or more
・ Experience actively working instead of given work
・ PC skills (typing, browser operation)
* Make minutes on PC, chat on skype or slack, and use TV conferences on a daily basis.
・ Excel skills (data creation, functions, etc.), Word (sentence creation, table creation, paragraph manipulation, etc.)

<Language>
・ Japanese: Advanced Business or Fluent Level (Japanese Language Test N1) or higher
・ English: Business level. TOEIC score of 800 or more or equivalent (concentration on conversation)

[A desirable experience]
・ Management experience, experience of organizing teams
・ Customer support experience (English support experience is preferable)
・ PowerPoint skills (Presentation material creation, etc.)
・ Game enthusiasts are welcomed because there are many tasks related to games!
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 3000K - JPY 4500K   
Other Salary
Description
Fixed overtime hours system (45 hours per month), excess is paid separately
* Even if less than 45 hours of overtime per month, fixed overtime pay is paid in full

* Determined based on experience and ability
※ There is a chance to raise pay twice a year

Various social insurance, commutation allowance (up to 20,000 yen per month), medical examination (basic items + options for women), maternity leave follow-up system, housing allowance, etc.
Holidays Saturdays, Sundays, national holidays, New Year's holidays (previous year: 4 days + Saturdays, Sundays, and holidays), congratulatory holidays, paid holidays (can be taken in one-day, half-day, and hourly intervals)
Job Contract
Period
Regular employees (trial period: 6 months)
* No change in conditions during trial period
(Contract employee for 6 months trial period)
Nearest Station From Gotanda Station
[JR Yamanote Line] 6 minutes walk from Gotanda Station West Exit
[Toei Asakusa Line] 6 minutes on foot from Gotanda Station Exit A3 / A1
Go straight across the Meguro River, turn left at the Osaki Hirokoji intersection, and it is a building along Yamate Street.

From Osaki Hirokoji Station
[Tokyu Ikegami Line] 1 minute walk from Osaki Hirokoji Station

From Osaki Station
[JR Yamanote Line] Go out of Osaki Station north ticket gate and walk from the west exit toward Osaki Police Station.
Note to applicants

This position is being operated by Daijob AGENT.
Before applying, please check the following steps:

1) Click the "Apply" button below.
2) You will be contacted by mail or phone by a consultant from Daijob AGENT.
3) Our consultant will give you an interview, introduce the details of the position and help you with your application.

Please note that if your skills and experience do not match the position, you may not be introduced even if you interview with our consultant.

» What is Daijob AGENT?

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[English required / social app support business] Overseas project operation coordinator

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