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Updated 2020-01-21
Activated 2020-01-20

【大手外資系常駐】Bilingual Program Manager (ローカライズ部門)東京
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  • ★★★ Senior Level
This posting is managed by:
Staffing Agency
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
Company Name Company is not publicly visible
Job Type
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
Education/Training/Language Specialist - Localization
Education/Training/Language Specialist - Other
IT (PC, Web, Unix) - Project Manager
Location Asia Japan Tokyo Minato

Job Description Emerge is seeking a bilingual (Japanese & English) “Engagement” Program Manager in Japan who has experience and an eagerness to learn and become part of our Globalization & Translation Services team.

The team is a shared service providing globalization and localization capabilities for the company, partners, and customers.

The team provides a wide range of business translation services such as: business document, website translation, localization of software products, voice-overs/subtitling of company videos and corporate communications.

The PM will help drive growth targets for the team while building relationships with stakeholders.

The PM should have strong communication skills and be comfortable articulating and presenting the various services team has to offer.

The Program Manger goal is to help improve the stakeholder and partner experiences with team, which ultimately leads to increased usage of the program that in turn will help drive client sales growth and client partner and customer adoption and experience.

Develop a command of client products and services portfolio and go to market execution.
Demonstrate an ability to train, learn and become a knowledgeable Subject Matter Expert with the team Localization program its processes and particulars to increase internal stakeholder use.
Provide Business Development by way of relationship building.
Engage stakeholders as a consultant and provide the program awareness.
Identify and establish stakeholder needs, that in turn will convince them to use the services.
Establish business rationale and define impact criteria that will justify use of budget requirements.
Continually identify stakeholders from regional marketing, regiional sales, and regional product architecture leads.
Build an engagement strategy that can be measurable and bring value to the stakeholders.
Become familiar with necessary and valuable information to drive engagement in the region.
Oversee project execution at a high level and reactively support Translation Production Manager.
Be on constant lookout for ways to optimize processes, decrease costs and timelines, etc. to meet or exceed business needs.
Provide training and Development support for stakeholders.
Oversee new engagement of Priority 1 and socialize with the team.
Ensure project finance status reports are accurate and available to the stakeholder and show them how to obtain them.
Analyze feedback sent from end-users from the region and respond and take actions if necessary.
Collect forecasts, market opportunities, and go-to-market requirements when possible for analysis and sharing.
Log escalation tickets and report LSP performance issues to Production Operations Manager.
Working Hours 8 hours per day (9am to 6pm)
Job
Requirements
Bachelors degree in related fields.
More than 5+ years' working experience in Program management / Portfolio management on Localization support related projects.
English proficiency - Strong writing/reading/listening in English as daily communication (over 750 scores of TOEIC).
Working experience with foreign companies (IT companies are preferable).
Organizational skills including attention to detail, handling multiple priorities, managing tight timelines and driving flawless execution.
Proven ability to build and leverage relationships.
Strong presentation skills and demonstration experience.
Has a positive mind-set and motivations to challenge new things.
Able to work cross-functionally.
Being good under pressure.
Ability to work independently to pursue goals and thrive in a complex organization.
Proficient in Microsoft Office Suite and information technology.
English Level Fluent (TOEIC 865-)
Japanese Level Fluent(JLPT Level 1 or N1)
Hour Salary Depends on experience
Estimated Annual Salary JPY - Japanese Yen JPY 6000K - JPY 7500K
Other Salary
Description
Social Insurance
Commuting/Transportation Allowance
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