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Updated 2020-02-17
Activated 2020-02-17

APAC Network Technician

  • ★★ Staff Level
  • Women Welcome
Company Name
Employer

Amazon Data Services Japan KK/アマゾン データ サービス ジャパン株式会社

Job Type
Amazon Data Services Japan KK/アマゾン データ サービス ジャパン株式会社
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Server and Machine Operation and Maintenance
IT (Hardware/Network) - Network Monitoring
Industry Telecommunications/Information Services
Location Asia Japan Tokyo

Job Description We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Networking. The team responsibilities involve delivering new AWS APAC region deployments. The Network Technician will work closely with both internal customers, external vendors as well as coordinating regional resources to facilitate smooth project execution in association with Technical Program managers.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity all combined with a proven project delivery methodology.

This position will provide the individual with high levels of autonomous work with minimal supervision to drive the stability and sustainability of our next-generation networks and to assist in the delivery of new AWS region deployments.

Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in a fast paced, ambiguous, collaborative environment is essential for success.

In addition the role will require International travel of up to 80% and will require the individual to obtain Visa’s as required.
Company Info The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS in the areas of availability, productivity, efficiency, while ensuring the standards of safety and security.
Working Hours 8 hours working, Flexible working hours
Job
Requirements
Basic Qualifications:
AS/BS in Information Systems, Computer Science or Information Assurance, may be coupled with certifications to include CCNA, CCNP or JNCIA; or 3-5+ years of mid-level and/or enterprise experience as a technician or engineer in a highly dynamic environment; or an equivalent combination of education and experience.

Deliver sustainable and repeatable solutions and processes always with an eye on improvement.

Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth roll out of new designs and products.
· TCP/IP networking knowledge.
· Broad understanding of infrastructure technologies.
· Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
· Experience with cabling infrastructure best practices and methodologies.
· Familiarity with common networking terms.
· Manage work and priorities through ticketing system and workflow
· Collaborate with various stake holders to remove project obstacles
· Ability to travel within geographical work area is required, up to 80% travel outside traditional work area will be required.
· Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
· Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
· Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
· Complete customer requests via Remedy trouble ticketing system
· Participate in the migration, basic configuration and roll out of new or upgraded hardware

Preferred Qualifications:
· Experience with medium to large, complex project scopes and ambiguous details within work environment.
· Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
· Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc.) and common Networking Protocols (BGP, OSPF).
· Significant background in large scale data center network implementations and support.
· Several years of experience working in virtualized enterprise networking environments.
· Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus.
Other Qualifications & Responsibilities:
· Experience dealing with customers during problem resolution and operating efficiently under pressure.
· Strong prioritization and time management ability.
· International travel (mainly throughout APAC) will be required at intervals.
Physical requirement:
· Ability to move and lift computer equipment up to 50lbs (25kg).
English Level Fluent (TOEIC 865-)
Japanese Level Daily Conversation Level
Salary Depends on experience   
Other Salary
Description
■Social Insurance
■Commuting/Transportation Allowance (up to 50,000yen)
■Employee Discount
■No dress code
Holidays ■Five-Day Workweek
■Paid Holidays (up to 14 days in the first year)
■Sick Leave
Job Contract
Period
Full-time
Nearest Station Meguro Station
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Amazon Data Services Japan KK/アマゾン データ サービス ジャパン株式会社

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