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Updated 2020-03-17
Activated 2020-03-17

Customer Success Engineer (Data Management) | Finance | ※ Upper-intermediate Japanese needed

  • ★★ Staff Level
This posting is managed by:
Company Name Company is not publicly visible
Job Type
IT (PC, Web, Unix) - Database SE
IT (Mainframe) - Database SE
IT (Hardware/Network) - Communication Infrastructure (Including ISP and Career)
Location Asia Japan Tokyo Chuo

Job Description [Background for recruitment]
Recruitment for a team that provides services for financial institutions. At present, I am in charge of the following tasks in the team, and while the number of banks is increasing in the future, I am looking for someone who can take charge and improve the service.

[Job description]
 -Support for system introduction
 -There is a setting for each line, and individual response is required
 -Answer customer questions and provide feedback on products after implementation
-Debug including investigation of application log and DB
 -Preparation and management of documents that encourage customers to solve themselves

[Team system]
You will be in charge of development as an engineer in the project (4 to 10 people).
Average age is about 32 years. A wide range of generations from the late 20s to the 40s are active.
Company Info [Challenging work]
If the Japanese economy is revitalized through manufacturing, it will lead to job creation, and if domestic companies increase their international competitiveness, this is a challenging area that can contribute to the regeneration of Japan as a whole.
In addition, because it is expanding to become the business matching platform in Japan, it is an environment where you can work with discretion while improving both development skills and management skills as a playing manager for multiple projects.
Working Hours From 10:00 to 19:00
* Introduce flextime from March 2019 / Core time from 10:00 to 15:00 *
・ Business application development experience, or those who do not have development experience but understand development technology (consulting, etc.) 3 years or more experience
・ Knowledge and experience of data inquiry using SQL
・ Strong sympathy for mission and value

[Welcome conditions]
・ Examine business application specifications in cooperation with the application development team
・ Experience in man-hour estimation
・ Experience responding to security checks at financial institutions
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 5000K - JPY 7000K   
Other Salary
Annual income 5-7 million yen (determined by experience)
* Fixed overtime allowance (paid as overtime allowance for 45 hours / additional overtime work exceeding 45 hours) (average overtime of about 20 hours per month)

Full social insurance
Full transportation expenses
Education and training
Holidays 2 days a week (Saturdays, Sundays and public holidays)
Summer vacation
paid holidays
Job Contract
[Employment form] Regular employees (6 months trial period)

Please apply from here




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Customer Success Engineer (Data Management) | Finance | ※ Upper-intermediate Japanese needed