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Updated 2020-07-30
Activated 2020-07-07

ITIL Specialist

  • ★★★ Senior Level
  • Women Welcome
This posting is managed by:
Recruiter
ACS Japan K.K. / ACS Japan株式会社
Company Name Company is not publicly visible
Job Type
ACS Japan K.K. / ACS Japan株式会社
IT (Other) - Other
Location Asia Japan Tokyo

Job Description Responsibilities:
• Analyze the ITSM landscape and design ITIL processes.
• Provide ITIL service management consulting for clients.
• Design process definition plan and process the sign-off mechanism.
• Author the Process documents and get them signed-off from the Customer (include the required Process flows, diagrams) as per the agreed Template
• Collaborate with internal and external teams as required.
• Provide process training to stakeholders.
Job
Requirements
Required Skills:
• More than 5 years’ experience in ITSM practice.
• Experience in Process Design in ITSM Engagements.
• ITIL 2011 Expert / ITIL 2011 Intermediate Certification
• Knowledge of ITSM Tools
• Capability to deliver ITIL Trainings
• Excellent team management skills and inter-personal skills
• Excellent Presentation skills, verbal and written communication skills and facilitation skills

English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Daily Conversation Level
Salary Depends on experience   
Other Salary
Description
Social Insurance
Commuting/Transportation Allowance
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ACS Japan K.K. / ACS Japan株式会社

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