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Updated 2019-12-06
Activated 2019-11-19

Travel Consultant/トラベルコンサルタント

  • ★★ Staff Level
Company Name
Employer

EXO Travel Japan株式会社/EXO Travel Japan K.K.

Job Type
EXO Travel Japan株式会社/EXO Travel Japan K.K.
Hospitality Business Specialists - Travel Industry Related
Sales/AE - Service Industry Sales
Consulting - Other
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Kyoto Kyoto

Job Description From being the first foreign-owned company to receive a tourism operating license in Vietnam (1993) to opening our 10th country in 2017, our passion for travel in Asia has driven us to become one of the region's most reputable DMCs.
★Challenge yourself in a multilingual environment!
★90-min lunch breaks!
★Company event 「EXO Fun」every last Friday!

**MUST have a valid work visa or a permit in Japan**

【Position Overview】
Working within a team, you will be in daily contact with our clients and sales offices, processing bookings, answering questions and creating travel itineraries. We have clients from all over the world, however we specialize in European, US and Australian markets.

A good Travel Consultant is focused on providing the best service/advice to our agents, has good product knowledge and keeps looking to improve it, has a professional mind-set and a passion for travel and his/her work.

【Responsibilities】
■Correspond with overseas travel agents and partners of the company and provide them accurate, up-to-date and correct travel information
■Advise, create outlines and Travel itineraries for Tour operators/ Travel agents
■Make quotations/proposals and reconfirm bookings with/for overseas agents
■Make reservations with local suppliers and hotels if needed
■ Understand about the existing and new products being offered by the company to be better able to fit the client requirements
■Work with the Operations team to deliver optimal service to clients on the ground
■Issue invoices in due time and assist accounting department with regard to payment
■Strive to achieve a high ratio of conversions versus enquiries
Company Info 【People with Passion】
Simply put, we love what we do. Our team of in-destination travel experts and locals throughout Asia all have one thing in common: an insatiable appetite and passion for travel, culture and adventure, and for empowering others to discover the same.
Working Hours 8: 00-17: 00
8: 30-17: 30
9: 00-18: 00
9: 30-18: 30
10: 00-19: 00
10: 00-19: 30
(90-min lunch)
Job
Requirements
***MUST have a valid work visa or a permit in Japan***

【Qualifications】
■ Bachelor’s Degree in Hospitality, Tourism, Business or other related field
■ Good command of written and spoken English/ Spanish/ German/ French (depending on department assigned)
■ Minimum 1 year of experience in Inbound Tour Operations or related field
■ Good attitude, well organized, hardworking, with the ability to work as part of a team

【Skills】
■ Affinity with travel industry and knowledge of destination and surrounding countries
■ Ability to work under pressure in peak season periods within timeline
■ High degree of customer service with an eye for detail and presentation
■ Strong organizational skills, ability to work under pressure and to prioritize tasks
■ Good computer literacy (MS Office; Travel related software)

English Level Fluent (TOEIC 865-)
Japanese Level Daily Conversation Level
Salary JPY - Japanese Yen JPY 2500K - JPY 3500K   
Other Salary
Description
Full social insurance
Full transportation expenses
Holidays 2 days a week (Saturdays, Sundays and public holidays)
Summer vacation
paid holidays
Gyeonghui vacation
Sick leave
Job Contract
Period
1 year after joining the company, contract employees, 1 year after regular employees
Nearest Station Akasaka Mitsuke Station
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This posting is managed by:

EXO Travel Japan株式会社/EXO Travel Japan K.K.

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