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Updated 2020-06-30
Activated 2020-06-30

[TSE-listed real estate company that can speak Spanish]

  • ★★ Staff Level
  • Listed Public Company
This posting is managed by:
Recruiter
j Career Co.,Ltd. / 株式会社 j Career
Company Name Company is not publicly visible
Job Type
j Career Co.,Ltd. / 株式会社 j Career
Customer Service - Call Centre Manager
Industry Real Estate/Property Management/Facility Management
Location Asia Japan Tokyo

Job Description This is a telephone service in foreign languages for apartments and condominiums.
For customers who are not good at Japanese, we offer phone calls and emails in five languages (English, Chinese, Korean, Portuguese, Spanish, Vietnamese).
Applicable languages: Vietnamese, Spanish, English and Japanese who can respond by phone / email.
◆ Guidance for telephone and e-mail for finding rooms in foreign languages
◆ Business to respond to inquiries such as facilities from tenants in foreign languages.
◆ Telephone support for interpreting requests from group branches, sales offices, and stores.
Company Info ① Customer First ② Change & Challenge ③ Walking together <Mind>
Working Hours 10: 00-19: 00 (8 hours actual work)
Job
Requirements
【Prerequisite】
・ High school graduates or more who can use PC operation word Excel
・ Foreign languages are native level and Japanese is N1 or higher.
[Welcome conditions]
・ It is better if you can speak Spanish
* Foreign national employees are also active!
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary Depends on experience   
Other Salary
Description
Salary Basic salary 200,000 yen per month + additional performance + salary
* Limited to work location: Basic salary ¥ 180,000 + additional earnings + various benefits

* Family, working, and overtime allowances are paid separately.
* There will be no additional performance pay for the training period of 3 months.
* Trial period is 6 months. There is no change in treatment during the period.
Salary increases / bonuses Salary increases / once a year Bonuses / twice a year
Various allowances Commuting allowance (up to 40,000 yen per month)
Family allowance (spouse: ¥ 1500 / month, other dependents: ¥ 3500 / month)
overtime pay
Service allowance (from 4th month: 5000 yen / month, from 16th month: 10,000 yen / month, from 22nd month: 15,000 yen / month)
Regional allowance
Holidays Holiday / Shift system
Vacation / Summer, New Year holidays, Keigo, Paid, Childcare, Refresh leave, Time paid system, Memorial leave, Family vacation, Child nursing leave, Volunteer leave, etc.
* Annual holidays 115 days
Job Contract
Period
Full-time employee (6 months trial period, basic salary unchanged)
Nearest Station Tokyu: Osaki Hirokoji Station
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