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Updated 2019-08-29
Activated 2019-06-10

Bilingual Data Center Engineer

  • ★★ Staff Level
Company Name
Employer

BiOS, Inc. / 株式会社バイオス

Job Type
BiOS, Inc. / 株式会社バイオス
IT (Hardware/Network) - Server and Machine Operation and Maintenance
IT (Hardware/Network) - Network Engineer
IT (Other) - IT Help Desk
Industry Telecommunications/Information Services
Location Asia Japan Tokyo
Asia Japan Osaka
Job Description 【Job Description】
BiOS is looking for data center engineers to join international support team servicing a global provider in
Tokyo. Fast Moving, Highly demanding environment where you will be expected to undertake key aspects of
maintenance and deployment work on Servers, network appliance and cabling.

【Responsibilities】
• Request Management – process, coordinate and support tickets as per agreed service levels for both
scheduled and unscheduled troubleshooting support.
• Install, move, add, and change server and other hardware in data center according to requests.
• Asset and Capacity Management - Asset updating, tracking, gap analysis, reconciliation and remediation.
• Maintain and monitor performance and service levels of all the backup systems.
• Create, modify and publish process & procedural documents.
• Ensure regular reporting to management regarding performance and service levels.
• Comply and enforce internal policies, processes and standards.
• Contribute to project and program activities as necessary.
Working Hours Shift
Job
Requirements
【Required Skills】
• 3+ years troubleshooting PC hardware (memory, storage controllers, HDDs, SSDs, network cards,
motherboards, CPUs).
• 3+ years’ experience working for a data center or equivalent (i.e. server room).
• Technical skills and excellent knowledge of server hardware preferably HP, Dell, IBM and/or Sun servers
• Self-motivated, flexible, enthusiastic, good communication skills (written and verbal)
• Willing to learn and undertake further training and qualifications where required.
• Can work well both as an individual and as part of a team.
• Comfortable in a hands-on role. Physically able to lift 70 lbs. (30kg) with proper technique. Ability to work with hands (will work with power drills, hand tools, and precision tools).
• Must flexible with shifting work schedule as needed.
• Ability to work in a fast paced environment.
• Willing to take direction and follow well defined processes and procedures.

【Bonus Points】
• Detail-oriented with excellent organizational skills.
• Basic networking knowledge.
• Cabling experience (Ethernet, Fiber channel, cable management).
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Daily Conversation Level
Salary Depends on experience   
Job Contract
Period
Full time
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BiOS, Inc. / 株式会社バイオス

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