IT (Other) - IT Help Desk
IT (Other) - Other
Ahead Consulting is looking for an experienced bilingual desktop support engineer as part of our managed service covering international companies in Tokyo to support their mostly Japanese users. The role is roughly 70-80% Japanese, with 20-30% English required, depending on the client. You will work with one or more clients and will be scheduled to work at a particular client on a particular day of the week.
Provide desktop support to users in Japanese, and occasionally in English.
User account management such as setting up or cancelling email and Windows accounts
Troubleshoot general software like Outlook, Skype for Business, Windows
Troubleshoot hardware issues with PCs, desk phone, corporate iPhone, iPad, and multi-function printers
Assist in planning and coordinating for desktop PC projects such as upgrades of Windows and MS Office
Maintain IT asset inventory
|English Level||Daily Conversation Level (TOEIC 475-730)|
|Japanese Level||Native Level|
|Salary||JPY - Japanese Yen JPY 4000K - JPY 5000K|